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                    <div style="font-family:Helvetica, Arial, sans-serif;font-size:13px;line-height:140%;text-align:left;color:#222222;">
                     Hey James,
                     <br/>
                     <br/>
                     My name is Lauren and I'm a user experience researcher working on our product here at
                     <a>
                      Zapier
                     </a>
                     . It looks like you created an account with us a little while ago, but haven't automated anything yet.
                     <br/>
                     <br/>
                     I'd love to hear about your experience so far—would you mind answering our quick
                     <strong>
                      <a>
                       1-minute survey
                      </a>
                     </strong>
                     ? It would really help us improve Zapier for people who are just getting started, like you. :)
                     <br/>
                     <br/>
                     If you have questions or anything else to share, I'd love to hear back from you! You can also feel free to
                     <a>
                      share feedback here
                     </a>
                     anytime.
                     <br/>
                     <br/>
                     --
                     <br/>
                     Lauren Borucki
                     <br/>
                     Sr. UX Researcher, Zapier
                     <br/>
                     <br/>
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