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Stitch Fix Cart abandoner
Subscribed 7 years ago
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Stitch Fix
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Dear Stitch Fix family,
<br/>
<br/>
We hope you and your loved ones are ok, staying safe and taking care of one another in these uncertain times. Our hearts are with everyone around the world who has been affected by the COVID-19 outbreak and we are incredibly grateful to all who are working hard to keep our communities healthy and safe.
<br/>
<br/>
We are still serving clients, but I wanted to share an update on some changes you might experience. Based on the recent public health orders in California and in Pennsylvania, we have temporarily closed two of our distribution centers. As a result, please bear with us if your Fix arrives a little later or your return is processed later than planned while we manage through these changes. We will be doing our best to communicate with you individually in these cases, please know our team is working hard to make sure your experience is still the best it can possibly be.
<br/>
<br/>
Our employees impacted by these closures will continue to be paid in the near term, and we will continue to evaluate doing so if the closures are extended. In our distribution centers that are still open, we have increased our deep cleaning and sanitation practices, and have increased flexibility in our work schedules and sick time program to make it easier for employees to take leave. We are also creating a Stitch Fix Family Emergency Program which is intended to give financial support to the single parent employees in our distribution centers who are particularly affected by school and childcare closures. It’s important that we are able to take care of our employees in the short term with the above efforts, but also in the long term by continuing to build a great company that can create jobs and opportunities for people in the future.
<br/>
<br/>
You can still schedule a Fix or Shop directly from us
<a style="color: #25282d; text-decoration: underline !important;">
here
</a>
. To make it easier for any clients who need to stay home, we have increased our return extension options. To extend a return date, no questions asked, you can login to your account and select a new date
<a style="color: #25282d; text-decoration: underline !important;">
here
</a>
. Our stylists are looking forward to the chance to bring a little joy to your day.
<br/>
<br/>
This is the most challenging time we’ve faced in our nearly 10 years. But, in the face of that challenge, we also see opportunity. We see the opportunity to invest in the connections to each other that bring meaning to our work, the opportunity to lean on our company values and do what we believe is right, and the opportunity to support each other and make our community even stronger. Stitch Fix was built one personal relationship at a time. Our relationships with all of you—our amazing clients—are what keep us going, literally and emotionally.
<span style="color: rgb(37, 40, 45); font-family: Atlas, Roboto, sans-serif; font-size: 12px;">
</span>
Please reach out if you need anything, or just want to say hello. We’re always here at
<a style="color: #25282d; text-decoration: underline !important;">
@StitchFix
</a>
to chat.
<br/>
<br/>
We are beyond grateful for your continued support of Stitch Fix. Please take care of yourself. We’ll get through this all together.
<br/>
<br/>
Katrina Lake & the Stitch Fix team
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Manage your communication preferences
</a>
or
<a rilt="footer_unsubscribe" style="color: #25282d; text-decoration: underline; font-size: 12px;">
unsubscribe from this list
</a>
.
<br/>
<br class="onlyForSmall" style="display: block;"/>
Stitch Fix, Inc., One Montgomery Street, Suite 1500, San Francisco, CA 94104, USA.
<br/>
<br class="onlyForSmall" style="display: block;"/>
Stitch Fix and Fix are registered trademarks of Stitch Fix, Inc. ©Stitch Fix 2020
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5 years ago - stitchfix@email.stitchfix.com
A Stitch Fix update from Katrina Lake
Dear Stitch Fix family, We hope you and your loved ones are ok, staying safe and taking care of o...