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@font-face {
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font-style: normal;
font-display: swap
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@font-face {
font-family: "Feature Display Medium";
-moz-font-feature-settings: "liga=0";
-moz-font-feature-settings: "liga" 0;
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font-style: normal;
font-display: swap
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@font-face {
font-family: "Social Extended Medium";
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-moz-font-feature-settings: "liga" 0;
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url("https://inboxflows.com/_/image/https%253A%252F%252Fweb-assets.zendesk.com%252Ffonts%252F2023%252FZendesk%2520Social%2520Extended%252FZendesk%2520Social%2520Extended%2520Full%2520TTF%252FZendeskSocialExtended-Medium.ttf/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3ZWItYXNzZXRzLiIsInRpbWUiOjE3MDcyOTk1NTUuMTkxOTczfQ:1rXebb:YFDPYg3g30fmIDbJGf_PfiawuJaVoQX4FfxhYgCsvH8") format("truetype");
font-style: normal;
font-display: swap
}
/**END COPY CSS**/
.mobile {border-spacing:0;display:none!important;height:0;max-height:0;mso-hide:all;overflow:hidden;visibility:hidden;width:0;}
@media only screen and (max-width: 500px)
{
.hidecellinmobile {display:none !important;}
.phonenumber {text-align:center !important;}
.h2mobile {font-size:24px !important; line-height:34px !important;}
.two-column .column,
.three-column .column {max-width: 100% !important;}
.two-column img {max-width: 100% !important;}
.three-column img {max-width: 50% !important;}
.mobiletextalign {text-align: center !important}
.noShadow {box-shadow: 0 0px 0px 0 rgba(45,45,45,0.07) !important; border:0px !important;}
.padNo {padding-top:30px !important}
.alignLeft {text-align:left !important; padding-left:30px;}
td.block {display:block !important; height:auto !important; padding-top:20px !important;}
.padNo2 {padding-top:0px !important; padding-bottom:40px !important; padding-left:30px !important;}
.padNo3 {padding-top:10px !important; padding-left:0px !important; padding-right:0px !important; padding-bottom:10px !important}
.padNo4 {padding-top:20px !important; padding-left:40px !important; padding-right:20px !important}
.padNo5 {padding-top:20px !important; padding-left:20px !important; padding-right:20px !important}
.padBottom45 {padding-bottom:45px !important;}
.padNo52 {padding-top:20px !important; padding-left:25px !important; padding-right:45px !important; padding-bottom:20px !important;}
.padNo53 {padding-top:0px !important; padding-left:20px !important; padding-right:20px !important; padding-bottom:20px !important;}
.noPad {padding-top:30px !important; padding-left:30px !important; padding-right:30px !important}
.padTopNo {padding-top:10px !important; padding-left:25px !important; padding-right:25px !important;}
.noPad2 {padding-left:30px !important; padding-right:30px !important}
.padNoLeft {padding-left:0px !important;}
.padNoRight {padding-right:0px !important}
.table90 {width:90% !important}
.noBottomPad {padding-bottom:0px !important; padding-top:20px !important;}
.noBottomPad2 {padding-bottom:20px !important; padding-top:20px !important; padding-left:15px !important; padding-right:15px !important;}
.bkgNoPad {background-image:none !important; padding-top:20px !important;}
.bkgNoPad2 {background-image:none !important; padding-top:0px !important; height:auto !important; padding-bottom:30px !important; padding-left:0px !important;}
.padTopRight {padding-top:20px !important; padding-right:75px !important}
.padTB {padding-top:0px !important; padding-bottom:30px !important}
.padLeft20 {padding-left:25px !important;padding-right:25px !important;}
.table50 {width:50% !important}
.table {width:100% !important}
.maxWidth {max-width:100% !important}
.table90 {max-width:88% !important}
/**START MOBILE SWAP CSS**/
.mobile, td.mobile, table.mobile, img.mobile, div.mobile, tr.mobile {
display: inline-block !important;
width: auto !important;
overflow: visible !important;
height: auto !important;
max-height: inherit !important;
font-size: 14px !important;
line-height:21px !important;
visibility:visible !important;
}
img.main-image {
display: block !important;
height: auto !important;
max-height: inherit !important;
overflow: visible !important;
visibility:visible !important;
width: 100% !important;
}
table.full-width {
width: 100% !important;
}
/**END MOBILE SWAP CSS**/
}
[style*="Social Condensed Regular"] {
font-family:'Social Condensed Regular', Arial, sans-serif !important;
}
[style*="Zendesk Social Bold"] {
font-family:'Zendesk Social Bold', Arial, sans-serif !important;
}
[style*="Zendesk Social Medium"] {
font-family:'Zendesk Social Medium', Arial, sans-serif !important;
}
[style*="Zendesk Social Regular"] {
font-family:'Zendesk Social Regular', Arial, sans-serif !important;
}
[style*="Social Condensed Medium"] {
font-family:'Social Condensed Medium', Arial, sans-serif !important;
}
[style*="Sharp Sans"] {
font-family:'Sharp Sans', Arial, sans-serif !important;
}
[style*="Feature Display Medium"] {
font-family:'Feature Display Bold', Times New Roman, sans-serif !important;
}
[style*="Social Extended Medium"] {
font-family:'Social Extended Medium', Arial, sans-serif !important;
}
@media screen yahoo {
* { overflow: visible!important }
.y-overflow-hidden { overflow: hidden!important }
}
</style>
<!--[if (gte mso 9)|(IE)]>
<style type="text/css">
table {border-collapse: collapse !important;}
</style>
<![endif]-->
</head>
<body style="margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;background-color:#FEFAF2;">
<div style="display:none;font-size:1px;color:#333333;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">
Register for our online event
</div>
<font style="font-size:1px;color:#ffffff">
</font>
<!--BEGIN EMAIL BODY-->
<center style="width:100%;table-layout:fixed;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;">
<!--BEGIN WRAPPING TABLE-->
<table bgcolor="#FEFAF2" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td>
<!--BEGIN HEADER-->
<table bgcolor="#FEFAF2" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td class="" style="padding-bottom: 0px; padding-top: 20px;">
<div class="" style="max-width:640px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="640" align="center" style="border-spacing:0;font-family:sans-serif;color:#16130c;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" bgcolor="#FEFAF2" style="border-spacing:0;font-family:sans-serif;color:#16130c;Margin:0 auto;width:100%;max-width:640px; border-bottom:1px solid #000000;">
<tbody>
<tr>
<td bgcolor="#FEFAF2" style="padding-top:0;padding-bottom:20px;padding-right:0;padding-left:0;">
<table bgcolor="#FEFAF2" style="border-spacing:0;font-family:sans-serif;color:#16130c;" width="73%">
<tbody>
<tr>
<td align="left" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0px;">
<a>
<img alt="Zendesk" border="0" class="" src="https://inboxflows.com/_/image/https%253A%252F%252Fimages.hello.zendesk.com%252FEloquaImages%252Fclients%252FZendeskInc%252F%257Ba1ee250f-0ed7-4538-9f94-c9fc0a59ffd0%257D_zendesk-logo.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbWFnZXMuaGVsbCIsInRpbWUiOjE3MDcyOTk1NTUuMjExNTAxNH0:1rXebb:i0oXsDvIN4Npozqq4seA6lrjCX2Z_nzj0V5hxWLqRAg" style="display:block; color:#16130c; font-family:Arial, sans-serif; font-size:12px;" width="60"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
<td bgcolor="#FEFAF2" class="" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" width="100%">
<table bgcolor="#FEFAF2" style="border-spacing:0;font-family:sans-serif;color:#16130c;" width="100%">
<tbody>
<tr>
<td class="" style="padding-top:0px;padding-bottom:0px;padding-left:10px;padding-right:0px;background-color:#FEFAF2;width:100%;text-align:right;">
<p class="customerinfo" style="Margin-top:5px; margin-bottom:0px;font-size:13px; line-height:16px;">
<strong class="">
<a style="color:#16130c">
VIRTUAL EVENT
</a>
</strong>
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</div>
</td>
</tr>
</tbody>
</table>
<!--END HEADER-->
<!--BEGIN 24px WHITE SPACER-->
<table bgcolor="#FEFAF2" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td bgcolor="#FEFAF2" style="padding-top:0px; padding-bottom:0px;">
<div style="max-width:700px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="640" align="center" style="border-spacing:0;font-family:sans-serif;color:#16130c;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" style="border-spacing:0;font-family:sans-serif;color:#16130c;Margin:0 auto;width:100%;max-width:700px;">
<tbody>
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;">
<table style="border-spacing:0;font-family:sans-serif;color:#16130c;" width="100%">
<tbody>
<tr>
<td class="" style="padding-top:24px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#FEFAF2;width:100%;text-align:left;">
<p style="Margin-top:0px; line-height:0px; Margin-bottom:0px;font-size:4px;">
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</div>
</td>
</tr>
</tbody>
</table>
<table bgcolor="#FEFAF2" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td bgcolor="#FEFAF2" class="" style="padding-top:0px; padding-bottom:0px;">
<div class="" style="max-width:640px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="640" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" bgcolor="#FEFAF2" class="" style="border-spacing:0;font-family:sans-serif;color:#111111;margin:0 auto;width:100%;max-width:640px;border-bottom:15px solid #FEFAF2;">
<tbody>
<tr>
<td class="two-column" dir="ltr" style="padding-top:0px;padding-bottom:0px;padding-right:0;padding-left:0;text-align:center;font-size:0;background-color:#FEFAF2;">
<!--[if (gte mso 9)|(IE)]>
<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
<tr>
<td width="100%" valign="top" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<div class="column maxWidth" dir="ltr" style="width:100%;display:inline-block;vertical-align:top;">
<table style="border-spacing:0;font-family:sans-serif;color:#111111;" width="100%">
<tbody>
<tr>
<td class="padNo52" style="padding-top:20px;padding-bottom:0px;padding-left:0px;padding-right:0px;background-color:#FEFAF2;">
<table style="border-spacing:0;font-family:sans-serif;color:#111111;width:100%;font-size:14px;text-align:left;">
<tbody>
<tr>
<td class="padNoRight" style="padding-top:10px;padding-bottom:0px;padding-left:0px;padding-right:40px;background-color:#FEFAF2;width:100%;text-align:left; font-size:21px; line-height: 31px; font-weight:bold; font-family: Times New Roman, serif !important;">
<p class="" style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:38px; color:#16140C; line-height:50px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
Shape tomorrow with intelligent CX
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</td>
</tr>
</tbody>
</table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</div>
</td>
</tr>
</tbody>
</table>
<table bgcolor="#FEFAF2" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td bgcolor="#FEFAF2" style="padding-top:0px; padding-bottom:0px;">
<div style="max-width:640px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="640" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
<tr>
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<![endif]-->
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JOIN US ON TUESDAY 20 FEBRUARY AT 10:00 AM GMT
</p>
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<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
Zendesk is days away from going live at
<a style="color:#9A4497; text-decoration:underline;" target="_blank">
CX Trends 2024
</a>
. This year is all about intelligent CX and ten new trends that give you the keys to unlock the future of customer experience.
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Register now
</a>
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<p class="" style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:19px; color:#16140C; line-height:25px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
At the event, you’ll learn:
</p>
<ul>
<li>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
How to apply our report insights to your business
</p>
</li>
<li>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
Expert views from Cassie Kozyrkov on the influence AI and emerging tech will have on the future of business
</p>
</li>
<li>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
What strategic decisions CX leaders at
<span style="font-family:'Zendesk Social Bold',Helvetica, sans-serif;">
The Body Shop
</span>
and
<span style="font-family:'Zendesk Social Bold',Helvetica, sans-serif;">
vidaXL
</span>
are making this year to delight their customers and innovate within customer service
</p>
</li>
</ul>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
Plus, you’ll have a chance to get live answers to your questions about Zendesk and our latest capabilities during the live Ask the Expert session.
</p>
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Meet our speakers
</p>
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<tbody>
<tr>
<td align="center" class="padNo" style="padding-top:0px; padding-bottom:0px; padding-left:0px; padding-right:0px;">
<a data-targettype="webpage">
<img alt="Cassie Kozyrkov" border="0" class="" src="https://inboxflows.com/_/image/https%253A%252F%252Fimages.hello.zendesk.com%252FEloquaImages%252Fclients%252FZendeskInc%252F%257B59207b0d-eeb8-43f3-8bcd-19bfff0e7247%257D_Cassie_Kozyrkov_2x.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbWFnZXMuaGVsbCIsInRpbWUiOjE3MDcyOTk1NTUuMjExNzc5NH0:1rXebb:ToeBWYQ0pxUGJEo1a3p8akAOLjjyGc4fmPVbZLX3Ip8" width="150"/>
</a>
</td>
</tr>
<tr>
<td align="center" class="" style="padding-top:25px; padding-bottom:0px; padding-left:15px; padding-right:15px;">
<p class="" style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:center; font-size:15px; color:#16140C; line-height:25px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
CASSIE KOZYRKOV
</p>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
CEO at Data Scientific
</p>
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</tr>
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</tbody>
</table>
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<tbody>
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<tbody>
<tr>
<td align="center" class="padNo" style="padding-top:0px; padding-bottom:0px; padding-left:0px; padding-right:0px;">
<a data-targettype="webpage">
<img alt="Katie King" border="0" class="" src="https://inboxflows.com/_/image/https%253A%252F%252Fimages.hello.zendesk.com%252FEloquaImages%252Fclients%252FZendeskInc%252F%257Bc275de08-c22b-4c1f-9bba-34969880d933%257D_cxt-email03-katie-king-320x414px.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbWFnZXMuaGVsbCIsInRpbWUiOjE3MDcyOTk1NTUuMjExOTMzOX0:1rXebb:_B3AkRCSYZuAbC3KLPGspHH0QZH7q5q4Yt1BK2fTeYk" width="150"/>
</a>
</td>
</tr>
<tr>
<td align="center" class="" style="padding-top:25px; padding-bottom:0px; padding-left:15px; padding-right:15px;">
<p class="" style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:center; font-size:15px; color:#16140C; line-height:25px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
KATIE KING
</p>
<p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
MBA, AI Influencer
</p>
</td>
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<td align="center" class="padNo" style="padding-top:0px; padding-bottom:0px; padding-left:0px; padding-right:0px;">
<a data-targettype="webpage">
<img alt="Ted van Dongen" border="0" class="" src="https://inboxflows.com/_/image/https%253A%252F%252Fimages.hello.zendesk.com%252FEloquaImages%252Fclients%252FZendeskInc%252F%257Ba02fed5d-f8ff-4cc0-a123-d6ae9284c736%257D_cxt-email03-ted-van-dongen-320x414px.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbWFnZXMuaGVsbCIsInRpbWUiOjE3MDcyOTk1NTUuMjEyMDYwMn0:1rXebb:njFijzaRCysWkXFFt3EVWgJ4NvHUa4lR6DPNjUKFyhU" width="150"/>
</a>
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TED VAN DONGEN
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SONJA STOJANOVSK
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Care Center Senior Manager at
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CX Trends in small bites
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Know the top three trends impacting your industry and business size. Check out our segmented reports to find out why 58% of consumers expect companies of all sizes to use AI to enhance their customer experience.
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