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      Hey User,
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      Helping your users find value in your product is essential if you want to retain them. Yet, most onboarding points users towards quick wins for the product-owner, rather than long-term success for the user. No surprise then that results in churn.
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      We’ve overcome our own challenges onboarding tens of thousands of customers and are now sharing our latest lessons in the new edition of our
      <span class="s2">
       <a>
        Intercom on Onboarding book
       </a>
       (updated with seven new chapters)
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      .
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      You’ll learn everything from how to design your onboarding flow to how to guide users through their first visit and turn them into long-term, loyal customers – even as you scale.
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      Get the
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        second edition of our Intercom on Onboarding Book
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       .
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      Cheers,
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      Davin
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      Lead Editor, Inside Intercom
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      Want to guide customers to that “aha” moment from day one? Add our new
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        Product Tours
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      feature to your free 14-day trial of Intercom.
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