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      Hey User,
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      Being “customer centric” too often is little more than an empty rallying cry, an aspirational idea where insights are half baked, unshared and certainly not acted upon.
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      Leela Srinivasan, CMO at SurveyMonkey, is on a mission to change this. At companies like LinkedIn, Lever and SurveyMonkey, she’s woven customer centricity deep into the fabric of the business – whether that’s in the process of product development, the company culture or how teams work day to day. Leela knows that slapping “customer centric” in your mission statement is rarely enough.
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      In episode one of Scale (our brand-new podcast series on moving from startup to scale up), Leela shares 6 ways to create a customer-centric culture.
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       Click to learn how to put customer centricity into practice
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      .
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      Cheers,
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      Brian
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