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   Virgin Atlantic Flying Club
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               <div style="display: none; max-height: 0px; overflow: hidden;">
                Everything you need to know
               </div>
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                ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
               </div>
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                <img align="left" alt="Virgin Atlantic" border="0" class="opacity" height="58" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252F1D30CA55B31C42D01EFC18B4A9223B8B.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMpr:6oyxE5-OiTEtm7rRA2G_6aQGAnK7saPonz2O_mfo6pY" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none; max-width: 150px; min-width: 150px; min-height: 58px; height: 58px; max-height: 58px;" title="Virgin Atlantic" width="150"/>
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                  Membership no:
                  <a style="color: #4f145b; text-decoration: none; cursor: text;">
                   <span style="color: #4f145b;">
                    <font style="color: #4f145b;">
                     1075376788
                    </font>
                   </span>
                  </a>
                  <br/>
                  Miles balance:
                  <a style="color: #4f145b; text-decoration: none; cursor: text;">
                   <span style="color: #4f145b;">
                    <font style="color: #4f145b;">
                     0
                    </font>
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            <a _label="Header image" style="color: #4f145b; text-decoration: none;" target="_blank">
             <img alt="Whatever happens in the world, you’re still the centre of ours" border="0" class="width-100 opacity" height="400" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252F8BB73A4D3535FDCF254D19C77BA17940.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMpr:6oyxE5-OiTEtm7rRA2G_6aQGAnK7saPonz2O_mfo6pY" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none;" title="Whatever happens in the world, you’re still the centre of ours" width="600"/>
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            Hello James,
           </td>
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          <tr>
           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="text-align: left; padding: 0px 40px;" width="100%">
            <table align="left" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width: 50px; max-width: 50px;" width="50">
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          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 0px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            I sincerely hope this email finds you, your family and loved ones in good health.  I’m writing to you to let you know what we’re doing at Virgin Atlantic to keep all our customers and people safe, whilst continuing to provide critical services to repatriate customers and fly critical supplies to the global medical community, including sending hundreds of thousands of pieces of protective equipment to the NHS.
            <br/>
            <br/>
            Easter would normally have been one of the busiest holiday periods for Virgin Atlantic and a time when we reconnect customers with their friends and family, in addition to visiting their favourite destinations. Sadly, owing to the devastating impact of Covid-19, too many families have lost loved ones and this insidious virus continues to have a profound impact on our way of life. Last month, I made the difficult decision to ground almost all of our fleet, and with great support from our teams, to furlough 90% of our people. Notwithstanding the drastic reduction in our flight schedule, we continue to operate a very limited number of flights to assist with repatriation and keep essential global supply chains moving.
            <br/>
            <br/>
            Whilst the scale of this crisis is daunting, I am humbled and heartened in equal measure by the everyday acts of courage and humanity which serve to remind us that better days lie ahead. I am particularly proud of our people who have volunteered their time and skills to support the NHS, London Ambulance and the Red Cross. Thus far, 263 of our crew have volunteered to support the NHS Nightingale Hospital and use their medical training to support those who need it most, whilst hundreds more across the business are supporting their local communities.
            <br/>
            <br/>
            Let me share briefly what we are doing to help protect your safety and wellbeing, in addition to that of our own people, whilst also giving you greater peace of mind for your future travel plans. Be assured, looking after your safety, health and wellbeing, remains our single biggest priority as we build a path to a stronger future, in which our company and customers will once again thrive.
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           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="IFE Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Our inflight service
              </font>
             </span>
            </a>
           </td>
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         </table>
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          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
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           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 0px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            We’re currently still operating some passenger flights to New York JFK, Los Angeles and Hong Kong, for those that need to travel for essential reasons. To create the safest inflight experience for everyone, we are temporarily offering a simplified on-board service, whilst our highly skilled crew offer their exceptional care to our customers.
           </td>
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         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="Cleaning Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Meticulous cleaning practices
              </font>
             </span>
            </a>
           </td>
          </tr>
          <!--[if (gte mso 9)|(IE)]></table><![endif]-->
         </table>
         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 0px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            We’re rigorously following, and often exceeding U.K. and international regulations on health precautions relating to Covid-19. We’ve implemented extra cleaning, sanitisation and other measures to maximise the safety of everyone onboard. You can see all the information on our website
            <strong>
             <a _label="Cleaning Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
              <span style="color:#da0530;">
               <font style="color:#da0530;">
                here
               </font>
              </span>
             </a>
             .
            </strong>
           </td>
          </tr>
          <!--[if (gte mso 9)|(IE)]></table><![endif]-->
         </table>
         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="Ground Experience Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Our ground experience
              </font>
             </span>
            </a>
           </td>
          </tr>
          <!--[if (gte mso 9)|(IE)]></table><![endif]-->
         </table>
         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 0px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            We have temporarily closed all our Clubhouses in all our destinations, this includes the Revivals Lounge at Heathrow and the Upper Class Wing. However, our airport teams of course remain available to support any customer need.
           </td>
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          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="Changes Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Flexible changes and cancellations
              </font>
             </span>
            </a>
           </td>
          </tr>
          <!--[if (gte mso 9)|(IE)]></table><![endif]-->
         </table>
         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 32px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            We have introduced a flexible, no-charge policy, enabling you to change your destination or date, or even to keep your ticket open and change to a date in the future up to
            <a style="text-decoration: none; color: #4f145b; cursor: default;">
             <span style="color: #4f145b;">
              <font style="color: #4f145b;">
               31
               <sup>
                st
               </sup>
               May 2022.
              </font>
             </span>
            </a>
            If your travel has been affected, all your options and our policies are detailed on our
            <strong>
             <a _label="Changes Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
              <span style="color:#da0530;">
               <font style="color:#da0530;">
                website
               </font>
              </span>
             </a>
             .
            </strong>
            <br/>
            <br/>
            If you’ve booked a trip with Virgin Holidays, you can also choose to change your booking, or keep your holiday on hold until you’ve decided where you’d like to go next. You can choose any holiday departing up to the end of
            <a style="text-decoration: none; color: #4f145b; cursor: default;">
             <span style="color: #4f145b;">
              <font style="color: #4f145b;">
               2021.
              </font>
             </span>
            </a>
            You can see more details on the Virgin Holidays policies
            <strong>
             <a _label="Cleaning Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
              <span style="color:#da0530;">
               <font style="color:#da0530;">
                here
               </font>
              </span>
             </a>
             .
            </strong>
            <br/>
            <br/>
            I apologise should you have endured longer wait times to speak to our Customer Centre teams. As you would expect, we have simply been overwhelmed by the sheer volume of calls, despite adding extra support staff from other functions. Our teams are eager to speak with you and to help tailor your booking to your personal circumstances.
           </td>
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         </table>
         <table align="center" bgcolor="#ececec" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ececec" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="Flying Club Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Protecting our Flying Club members
              </font>
             </span>
            </a>
           </td>
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           <td align="left" bgcolor="#ececec" class="pad-horz-20" style="padding: 0px 40px 32px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
            We’ve extended the validity of any current companion, upgrade and Clubhouse vouchers by 6 months, so you can enjoy maximum flexibility.
            <br/>
            <br/>
            There’s no need to do take any action – these changes have been applied to your account automatically and your existing vouchers will be accepted by our teams. Find out more
            <strong>
             <a _label="Flying Club Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
              <span style="color:#da0530;">
               <font style="color:#da0530;">
                here
               </font>
              </span>
             </a>
             .
            </strong>
           </td>
          </tr>
          <!--[if (gte mso 9)|(IE)]></table><![endif]-->
         </table>
         <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
          <!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
          <tr>
           <td align="left" class="pad-top-33 pad-horz-20" style="text-align: left; padding: 26px 40px 8px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 20px; mso-line-height-rule: exactly; line-height: 24px; color: #da0530;" width="100%">
            <a _label="Schedule Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
             <span style="color: #da0530;">
              <font style="color: #da0530;">
               Our future schedule
              </font>
             </span>
            </a>
           </td>
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            We are constantly adjusting our schedule in line with international regulatory advice, so please visit our website for the latest announcements on where we’re flying. We’re looking forward to a time very soon when we can welcome you back onboard, for visits to much-missed family and friends, holidays of a lifetime, rewarding business trips and so much more.
            <br/>
            <br/>
            Finally, a big thank you to you, our loyal customers, for all your patience, your understanding, and your messages of support. We couldn’t do what we do, without you!
            <br/>
            <br/>
            We look forward to seeing you onboard in the coming months.
            <br/>
            <br/>
            Stay well, warm regards,
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            Shai Weiss
            <br/>
            Chief Executive Officer
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            <strong>
             Terms and Conditions
            </strong>
            <br/>
            <br/>
            Mileage balance correct as of:
            <a style="color: #757575; text-decoration: none; cursor:text; -webkit-text-size-adjust: none;">
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              <font style="color: #757575;">
               04/11/2020
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            . Mileage expiry date:
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               05/16/2021
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            .
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            This is a service email. For this reason, this email does not have an unsubscribe link, like other Virgin Atlantic emails do. You have received this email because this is a service announcement proving key updates.
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               Flying Club Terms and Conditions apply
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            .
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            If you have any queries relating to this communication, please quote AWRS8359A when contacting
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               Virgin Atlantic Flying Club
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            .  Virgin Atlantic's privacy policy and information on how we use cookies are available via our
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               Virgin Atlantic Airways | 1030 Delta Blvd | Dept. ZZ4 – 4th Floor | Atlanta, GA 30354
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               ©2020 Virgin Atlantic Ltd. All rights reserved
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