- Accessories
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- Watches
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- Website builder
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- Writing
- & Other Stories
- &Open
- 1&1
- 1Password
- 3dcart
- 6pm
- A.C. Moore
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- ASOS
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- GitHub
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- Glo
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- Groupon
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- Guess
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- H&M
- H.Samuel
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- Habitat
- Harrods
- Harry's
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- Height
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- HelloFresh
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- Hey
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- Home Depot
- HomeGoods
- Honda
- Honest
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- HostGator
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- MetaMask
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- Mini
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- Miss Selfridge
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- Mitsubishi cars
- Mixpanel
- Monday
- Moneybox
- Mont Blanc
- Monzo
- Moo
- Moonpig
- Morning Brew
- Morning Recovery
- Muttonhead
- My First Wig
- MyFitnessPal
- N26
- Nars Cosmetics
- NerdWallet
- Nest Furniture
- Netflix
- New Look
- Newegg
- Nicely Noted
- Nike
- No Mercy / No Malice
- Nomatic
- Noom
- Nordstrom
- Nordstrom Rack
- Notion
- Notonthehighstreet
- Now TV
- Nugg
- Ocado
- OfferUp
- Officevibe
- Old Navy
- Omega
- OpenSea
- OpenTable
- Otiumberg
- Outdoor Voices
- Overstock
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- PandaDoc
- Pandora
- Patreon
- Paula's Choice Skincare
- PayPal
- Peloton
- Picniic
- Pier 1
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- Pitch
- Pizza Express
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- Primark
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- REI
- Racket
- Raymond Weil
- Redbubble
- Reflectly
- Replit
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- Revolut
- Rezi
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- Robinhood
- Runkeeper
- SNKRS by Nike
- Sally Beauty
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- Scribd
- Seamless
- Search Metrics
- Selfridges
- Sephora
- ServiceNow
- Shop.com
- Shopify
- Shpock
- Shudder
- Shwood and Stanley
- Simba
- Skillshare
- Skyscanner
- Slack
- Slite
- Snapchat
- Society6
- Sock Fancy
- SoloLearn
- SoundCloud
- Southwest
- Soylent
- SpeedWeed
- Spotify
- Spreadshirt
- Square
- Squarespace
- Squarespace Scheduling
- Staples
- Starbucks
- Steam
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- Sun Basket
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- Superdrug
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- Teachable
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- Tesla
- The Hustle
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- The New York Times
- The Ordinary
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- Tidal
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- Tiffany & Co
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- Tommy John
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- TransferWise
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- Triibe
- TripAdvisor
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- Trustpilot
- Tuft & Needle
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- Twitch
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- UNIQLO
- Uber
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- Udacity
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- UncommonGoods
- United
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- VSCO
- Vessi
- Victoria's Secret
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- Virgin Atlantic
- Vistaprint
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- Vueling
- WW (Weight Watchers)
- WalMart
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- Watch Shop
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- Wattpad
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- Zoopla
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- eBay
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- uBiome
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Our top reads this week cover topics such as investor updates, founder mistakes, employee mix and the SaaS business model
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<span class="tinyMce-placeholder">
SaaS Roundup #364
</span>
</h1>
</td>
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</td>
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Hi there,
</p>
<p style="margin:0;margin-bottom:24px">
This week in the SaaS Roundup, we give you an inside look at
<a rel="noopener" style="text-decoration: underline; color: #007c89;" target="_blank">
how we use ChartMogul CRM
</a>
and why we built it.
</p>
<p style="margin:0;margin-bottom:24px">
We also share our top reads covering topics such as investor updates, founder mistakes, employee mix, and the SaaS business model.
</p>
<p style="margin:0">
<span style="background-color: transparent;">
Happy reading
</span>
,
<br/>
<strong>
Sid @ ChartMogul
</strong>
</p>
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New from ChartMogul.
</span>
</h1>
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<tbody>
<tr>
<td class="pad" style="padding-left:5px;padding-right:5px">
<div style="font-family:Arial,sans-serif">
<div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:21px;color:#202020;line-height:1.5">
<p dir="ltr" style="margin:0;font-size:14px;mso-line-height-alt:30px;letter-spacing:normal">
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
</a>
<span style="font-size:20px;">
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
<span style="">
How We Use ChartMogul CRM? And Why We Built It?
</span>
</a>
</span>
</p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
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<tbody>
<tr>
<td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:5px">
<div style="font-family:Arial,sans-serif">
<div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:25.2px;color:#202020;line-height:1.8">
<p style="margin:0;font-size:14px;mso-line-height-alt:23.400000000000002px;letter-spacing:normal">
<span style="color:#999999;font-size:13px;">
Sara Archer
</span>
</p>
<p style="margin:0;font-size:14px;mso-line-height-alt:25.2px;letter-spacing:normal">
</p>
<p style="margin:0;mso-line-height-alt:25.2px;letter-spacing:normal">
Most CRMs aren’t great at handling recurring revenue. After years of using generic CRMs that are ill-suited for our product-led B2B SaaS model, we’re using ChartMogul CRM.
</p>
<p style="margin:0;mso-line-height-alt:25.2px;letter-spacing:normal">
</p>
<p style="margin:0;mso-line-height-alt:25.2px;letter-spacing:normal">
Like many SaaS companies, we have a strong product-led growth (PLG) motion. And here is how we use our CRM to close deals.
</p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
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"The onboarding process for our team was pretty straightforward—we enabled ChartMogul CRM on our own account and gave seats to our sales team. We told them to note down any bugs or feedback in the corresponding Slack #channel so the product team could address them. The team used the CRM for 6 weeks before it was available publicly."
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<strong>
Our top SaaS reads.
</strong>
</h1>
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Leadership
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<span style="font-size:18px;">
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
100 Mistakes I’ve Made Building a SaaS Company
</a>
</span>
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<p style="margin:0;mso-line-height-alt:23.400000000000002px">
<span style="color:#999999;font-size:13px;">
Anand Sanwal, CB Insights
</span>
<br/>
<br/>
In this long but insightful presentation, Anand Sanwal goes through a list of 100 things not to do when building a SaaS company. I recommend going through this deck slowly. Reflect on each point. That's how you'll get the most value.
</p>
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">
"Don't sell only to startups. No money. High churn. They die. The definition of SaaS hell. Don't expect clients to tell you what product to build. First, it is not their job. Second, their feedback will often be incremental."
</div>
</div>
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Industry
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<span style="font-size:18px;">
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
The SaaS Business Model & Metrics
</a>
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<span style="color:#999999;">
<span style="font-size:13px;">
David Skok
</span>
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<p style="margin:0;mso-line-height-alt:25.2px">
</p>
<p style="margin:0;mso-line-height-alt:23.400000000000002px">
In this evergreen talk, David Skok walks us through the metrics that matter in SaaS. He gives an overview of the underlying drivers of the SaaS, explains the SaaS funnel, and lays down a framework for how you should think about efficiency.
</p>
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">
"In the SaaS world, it is super important that we extend the funnel, and retain our customers to gain recurring revenue over a long period of time. You need to be able to onboard, retain and expand customers to grow."
</div>
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Fundraising
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<span style="font-size:18px;">
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
Investor Updates in Tough Times: A Guide for Founders
</a>
<a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
</a>
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<span style="color:#999999;font-size:13px;">
NFX
</span>
<br/>
<br/>
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<p style="margin:0;mso-line-height-alt:23.400000000000002px">
The team at NFX has gone through thousands of investor updates. In this guide, they share with us some of the best habits and tactics when sharing investor updates. They also share some common mistakes and how you can avoid them.
</p>
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">
"60% of seed founders send monthly updates. Updates that lack tangible numbers feel incomplete at best, and like you’re hiding something at worst. If you can say it with a graph or number, do so. Including data in your updates doesn’t just send a strong signal about the DNA of your company. It will also help you get your point across quickly."
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<strong>
Chart of the week.
</strong>
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<p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
<strong style="font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px">
How does the employee mix change as SaaS companies grow?
</strong>
<span style="font-size:14px;">
Initially, product and engineering is the biggest group of all (56% of all employees). Once companies achieve product-market fit, SaaS companies start to hire go-to-market teams
</span>
<span style="font-size:14px;">
(sales and marketing). Eventually, sales and marketing headcount overtakes that of product and engineering. Customer success and ops teams also become larger at scale accounting for more than a third of all employees.
</span>
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Source:
<a rel="noopener" style="text-decoration: underline; color: #007c89;" target="_blank">
OpenView State of Talent Report 2023
</a>
</p>
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2 years ago - sid@chartmogul.com
🚀 SaaS Roundup: How We Use ChartMogul CRM?
Our top reads this week cover topics such as investor updates, founder mistakes, employee mix and...