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   AIC Email 1
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   A sneak peek into our upcoming report
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   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
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                    <p style="margin: 0 0; mso-line-height-alt: 19px;">
                     <span style="font-size: 16px;">
                      <strong>
                       Developments in AI are moving rapidly – but what do support leaders think about it all?
                      </strong>
                     </span>
                    </p>
                    <p style="margin: 0 0; mso-line-height-alt: 19px;">
                    </p>
                    <p style="margin: 0 0; mso-line-height-alt: 19px;">
                     To understand the effects of AI on the industry, we surveyed 1,000 support leaders and practitioners from all over the world. We asked what they're excited – and concerned – about, and how they're adapting their strategies for success in 2023 and beyond.
                    </p>
                    <p style="margin: 0 0; mso-line-height-alt: 19px;">
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                    <p style="margin: 0 0; mso-line-height-alt: 19px;">
                     Initial research findings from respondents in North America show that:
                    </p>
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                     <li style="list-style: disc; mso-line-height-alt: 19px; margin: 0; margin-top: 1em;">
                      Support leaders are
                      <strong>
                       ramping up investment in AI
                      </strong>
                     </li>
                     <li style="list-style: disc; mso-line-height-alt: 19px; margin: 0; margin-bottom: 1em;">
                      Customer expectations will be completely transformed – and
                      <strong>
                       AI will be the key to meeting them
                      </strong>
                     </li>
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"https://em.intercom.com/MjU4LUNMVy0zNDQAAAGLoAM526Vh9aRC_xJOGcyY1fv-ODRqoRB63cMVoh8xxtJT2-TCIFNfWbJC1CBGgugdK3g3zYq-_yshy3g=" fillcolor="#000000" arcsize="8%" style="v-text-anchor:middle;width:162.75pt;height:29.25pt;" stroke="f" 
><w:anchorlock/><a:textbox inset="0,0,0,0"><center style="color:#ffffff; font-family:sans-serif, Arial; font-size:16px" class="mso-text-white"><![endif]-->
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                   <span style="font-size: 15.5px;">
                    <strong>
                     View the early insights
                    </strong>
                   </span>
                  </a>
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                   View the early insights [[https://www.intercom.com/blog/ai-trends-giving-support-leaders-competitive-advantage/?utm_source=ii-email&amp;utm_medium=email&amp;utm_campaign=20230524_all_wc_all_global_gl_all_support_all_aics23_aireport2023]]
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                     © 2023  •  Intercom  •  55 2nd St  •  San Francisco  •  CA  •  94105
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