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We were sitting (most of us lying) around the other day thinking about something: What would the world look like without reviews?
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Think about it. They’re everywhere. Google. Facebook. Yelp. There are more than 170 online mattress companies and the number of review sites doubles or even triples that number. So what are we left with?
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If we lived in a world without reviews, would it make buying decisions easier? Maybe, maybe not. Rather than tell you why we think Tuft & Needle customer reviews are better than others—yeah, we’re biased—we thought we’d let one of our team members talk through how they navigate product reviews, review sites, and why one-star reviews are his favorite thing ever.
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Read More
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5 years ago - mail@news.tuftandneedle.com
We were sitting (most of us lying) around the other day thinking about something: What would the ...