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Keeping you informed.
</div>
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</div>
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Can't see this email?
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<font style="color: #ffffff;">
View online
</font>
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</table>
</td>
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<img align="left" alt="Virgin Atlantic" border="0" class="opacity" height="58" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252F1D30CA55B31C42D01EFC18B4A9223B8B.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMwY:-g-OExIvEDrhpBu9vthoIFaG9Sco9pW2JVlgCDyViV0" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none; max-width: 150px; min-width: 150px; min-height: 58px; height: 58px; max-height: 58px;" title="Virgin Atlantic" width="150"/>
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Membership no:
<a style="color: #4f145b; text-decoration: none; cursor: text;">
<span style="color: #4f145b;">
<font style="color: #4f145b;">
1075376788
</font>
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</a>
<br/>
Miles balance:
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<span style="color: #4f145b;">
<font style="color: #4f145b;">
0
</font>
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</a>
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<img alt="Whatever happens in the world, you're still the centre of ours." border="0" class="width-100 opacity" height="400" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252FB2BF8402E8B52A795F79C80AE3B10B47.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMwY:-g-OExIvEDrhpBu9vthoIFaG9Sco9pW2JVlgCDyViV0" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none;" title="Whatever happens in the world, you're still the centre of ours." width="600"/>
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Hello James,
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<tr>
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You’ve likely seen in the news that a lot of destinations we operate to have been affected by travel restrictions and bans. Because of this, we’re significantly reducing our flight schedule until
<a style="text-decoration: none; color: #4f145b; cursor: default;">
<span style="color: #4f145b;">
<font style="color: #4f145b;">
30
<sup>
th
</sup>
April 2020.
</font>
</span>
</a>
<br/>
<br/>
This is an unprecedented and difficult time for everyone, and I’d like to sincerely thank you for being so understanding. We couldn’t be more appreciative of the incredible messages of support we’ve had for Virgin Atlantic, and for our wonderful teams, who have been working day and night to make sure every one of our customers is looked after.
<br/>
<br/>
We promise to keep you updated with the latest information as soon as we have it. Whilst we would love to be able to speak to you, we’re experiencing unprecedented call volumes and would encourage you to visit our
<strong>
<a _label="FAQs Intro Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
website
</font>
</span>
</a>
</strong>
for more information.
</td>
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<img alt="Info" border="0" class="opacity" height="37" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252FF1A44446C8AF1A9CDB50D29544D9737E.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMwY:-g-OExIvEDrhpBu9vthoIFaG9Sco9pW2JVlgCDyViV0" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none; max-width: 52px; min-width: 52px; min-height: 38px; height: 38px; max-height: 38px;" title="Info" width="52"/>
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We are extremely busy helping impacted customers. We need to prioritise travellers with imminent travel plans, please only call if you are due to travel in the next 72 hours.
</td>
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We’ve recently announced several
<strong>
<a _label="Policy Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
policies
</font>
</span>
</a>
</strong>
and offers to help you with your future travel. All of these are set out below to make your planning as easy as possible.
</td>
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<font style="color: #da0530;">
Flexible flying
</font>
</span>
</a>
</td>
</tr>
<!--[if (gte mso 9)|(IE)]></table><![endif]-->
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In support of getting you where you need to go as smoothly as we can, we have adjusted some of our commercial policies.
<br/>
<br/>
If you have a ticket issued before
<a style="text-decoration: none; color: #4f145b; cursor: default;">
<span style="color: #4f145b;">
<font style="color: #4f145b;">
19
<sup>
th
</sup>
March 2020
</font>
</span>
</a>
and would like to change your travel to any date before the
<a style="text-decoration: none; color: #4f145b; cursor: default;">
<span style="color: #4f145b;">
<font style="color: #4f145b;">
30
<sup>
th
</sup>
April 2021,
</font>
</span>
</a>
we are waiving our change fee and you will not be charged for making that change.
<br/>
<br/>
In addition, if you’re travelling before
<a style="text-decoration: none; color: #4f145b; cursor: default;">
<span style="color: #4f145b;">
<font style="color: #4f145b;">
30
<sup>
th
</sup>
June 2020
</font>
</span>
</a>
we are waiving the fare difference on top of waiving the change fee. For any travel after that date, you will need to pay any difference in fare.
<br/>
<br/>
Please see our
<strong>
<a _label="Policy Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
policy
</font>
</span>
</a>
</strong>
for further details. These apply to Flying Club redemption bookings as well as normal tickets.
<br/>
<br/>
<strong>
<a _label="Offers Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
Click here
</font>
</span>
</a>
</strong>
to keep an eye on the most up to date travel information.
</td>
</tr>
<!--[if (gte mso 9)|(IE)]></table><![endif]-->
</table>
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<a _label="Flying Club reward updates Title" class="opacity" style="text-decoration: none; color: #da0530;" target="_blank">
<span style="color: #da0530;">
<font style="color: #da0530;">
Looking after your Flying Club membership
</font>
</span>
</a>
</td>
</tr>
<!--[if (gte mso 9)|(IE)]></table><![endif]-->
</table>
<table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
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<tr>
<td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 32px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
To give you peace of mind, we’re extending the validity of any current companion, upgrade and Clubhouse vouchers by 6 months, so you don’t have to worry about them running out.
<br/>
<br/>
There’s no need to do anything – these changes have been applied to your account automatically and your existing vouchers will be accepted by our teams. Find out more
<strong>
<a _label="FAQs Intro Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
here
</font>
</span>
</a>
.
</strong>
<br/>
<br/>
Once again, thank you so very much for your loyalty, your support and your understanding throughout these tough times. It means the world to us, it really does. We can’t wait to welcome you back on board.
</td>
</tr>
<!--[if (gte mso 9)|(IE)]></table><![endif]-->
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<tr>
<td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 55px;" valign="top" width="100%">
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<tr>
<td align="center" bgcolor="#ffffff" style="width: 166px; height: 50px; text-align: center;" valign="top" width="166">
<a _label="FAQ's CTA" style="color: #da0530; text-decoration: none;" target="_blank">
<img alt="FAQ's" border="0" class="opacity" height="50" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252F00940C57CCFE6EF867EE8473C4A0C8AA.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMwY:-g-OExIvEDrhpBu9vthoIFaG9Sco9pW2JVlgCDyViV0" style="display: block; padding: 0px; border: none; color: #e1163c; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none; max-width: 166px;" title="FAQ's" width="166"/>
</a>
</td>
</tr>
</table>
</td>
</tr>
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</table>
<table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
<!--[if (gte mso 9)|(IE)]><table role="presentation" class="main" width="600" align="center" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="width: 600px;"><![endif]-->
<tr>
<td align="left" bgcolor="#ffffff" class="pad-horz-20" style="padding: 0px 40px 32px; font-family: 'Gotham-Book', Century Gothic, Arial, Helvetica, sans-serif; font-size: 14px; mso-line-height-rule: exactly; line-height: 18px; color: #4f145b; text-align: left;" valign="top" width="100%">
Oli Byers
<br/>
Senior Vice President Customer Loyalty
<br/>
Virgin Atlantic
</td>
</tr>
<!--[if (gte mso 9)|(IE)]></table><![endif]-->
</table>
<table align="center" bgcolor="#ececec" border="0" cellpadding="0" cellspacing="0" class="main" role="presentation" width="600">
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<tr>
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Travel advice is frequently changing, please see the latest on our
<strong>
<a _label="FAQs Link" class="opacity" style="color:#da0530; text-decoration: none;" target="_blank">
<span style="color:#da0530;">
<font style="color:#da0530;">
website
</font>
</span>
</a>
.
</strong>
</td>
</tr>
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</table>
<table align="center" bgcolor="#da0530" border="0" cellpadding="0" cellspacing="0" class="main" width="600">
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<a _label="YouTube" class="opacity" target="_blank">
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</a>
</td>
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<a _label="Instagram" class="opacity" target="_blank">
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</a>
</td>
</tr>
</table>
</td>
<td class="hide" width="auto">
</td>
<!--[if !mso]><!-->
</tr>
</table>
<table align="right" bgcolor="#da0530" border="0" cellpadding="0" cellspacing="0" class="main" style="width: auto;">
<tr>
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<td align="right" bgcolor="#da0530" class="main center" style="width: auto; padding-bottom: 20px;">
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<tr>
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<a _label="Book" class="opacity" style="text-decoration:none;color:#ffffff" target="_blank">
<span style="color:#ffffff;">
<font style="color:#ffffff;">
Download our app:
</font>
</span>
</a>
</td>
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</a>
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<table align="center" bgcolor="#da0530" border="0" cellpadding="0" cellspacing="0" class="main" width="600">
<tr>
<td align="center" bgcolor="#da0530" style="padding: 0px 0px 16px;" width="100%">
<table align="center" bgcolor="#da0530" border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size: 11px; mso-line-height-rule: exactly; line-height: 14px; color: #ffffff; text-align:center; padding: 1px 0px; border-right: 1px solid #ffffff;" width="24%">
<a _label="Book" class="opacity" style="text-decoration:none;color:#ffffff" target="_blank">
<span style="color:#ffffff;">
<font style="color:#ffffff;">
Book
</font>
</span>
</a>
</td>
<td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size: 11px; mso-line-height-rule: exactly; line-height: 14px; color: #ffffff; text-align:center; padding: 1px 0px; border-right: 1px solid #ffffff;" width="24%">
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Destinations
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<span style="color:#ffffff;">
<font style="color:#ffffff;">
Travel Info
</font>
</span>
</a>
</td>
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<a _label="Earn" class="opacity" style="text-decoration:none;color:#ffffff" target="_blank">
<span style="color:#ffffff;">
<font style="color:#ffffff;">
Experience
</font>
</span>
</a>
</td>
</tr>
</table>
</td>
</tr>
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<td align="left" bgcolor="#f6f8fc" class="pad-horz-20 pad-btm-20" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; mso-line-height-rule: exactly; line-height: 15px; color: #757575; text-align: left; padding: 15px 40px 25px;" valign="top" width="100%">
<strong>
Terms and Conditions
</strong>
<br/>
<br/>
Mileage balance correct as of:
<a style="color: #757575; text-decoration: none; cursor:text; -webkit-text-size-adjust: none;">
<span style="color: #757575;">
<font style="color: #757575;">
03/22/2020
</font>
</span>
</a>
. Mileage expiry date:
<a style="color: #757575; text-decoration: none; cursor:text; -webkit-text-size-adjust: none;">
<span style="color: #757575;">
<font style="color: #757575;">
05/16/2021
</font>
</span>
</a>
.
<br/>
<br/>
This is a service email. For this reason, this email does not have an unsubscribe link, like other Virgin Atlantic emails do. You have received this email because this is a service announcement providing key updates.
<br/>
<br/>
<a _label="Flying Club Terms and Conditions" class="opacity" style="text-decoration:underline;color:#757575" target="_blank">
<span style="color:#757575;">
<font style="color:#757575;">
Flying Club Terms and Conditions apply
</font>
</span>
</a>
.
<br/>
<br/>
If you have any queries relating to this communication, please quote AWRS84333B when contacting
<a _label="Contact Us Footer Link" class="opacity" style="text-decoration:underline;color:#757575" target="_blank">
<span style="color:#757575;">
<font style="color:#757575;">
Virgin Atlantic Flying Club
</font>
</span>
</a>
. Virgin Atlantic's privacy policy and information on how we use cookies are available via our
<a _label="Privacy Policy" class="opacity" style="text-decoration:underline;color:#757575" target="_blank">
<span style="color:#757575;">
<font style="color:#757575;">
website
</font>
</span>
</a>
.
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This email communication makes use of a 'Clear Image' (gif) to track results of the email campaign. To prevent tracking for future emails, turn off the images in the email itself.
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Virgin Atlantic Airways | 1030 Delta Blvd | Dept. ZZ4 – 4th Floor | Atlanta, GA 30354
<br/>
©2020 Virgin Atlantic Ltd. All rights reserved
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4 years, 8 months ago - FlyingClub@emails.virginatlantic.com
The latest news from Virgin Atlantic
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