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<html xmlns="//www.w3.org/1999/xhtml">
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  <meta content="width=device-width, initial-scale=1.0" name="viewport"/>
  <title>
   Zendesk
  </title>
  <style type="text/css">
   /**START COPY CSS**/
		
		.prehdr {
		font-size: 4px;
		line-height:6px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy {
		font-size: 16px;
		line-height:24px !important;
		font-family:'Zendesk Social Regular',Helvetica, sans-serif;
		font-weight:400;
		color:#16130c;
		Margin-top:0px;
		}
		.bodycopy2 {
		font-size: 24px;
		line-height:32px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy3 {
		font-size: 32px;
		line-height:38px !important;
		font-family:Arial, sans-serif;
		font-weight:bold;
		Margin-top:0px;
		}
		.bodycopy4 {
		font-size: 16px;
		line-height:24px !important;
		font-family:Arial, sans-serif;
		color:#808080;
		Margin-top:0px;
		}
		.customerinfo {
		font-size: 13px;
		line-height:16px !important;
		font-family:Arial, sans-serif;
		}
		.footer {
		font-size: 12px;
		line-height:18px !important;
		font-family:Arial, sans-serif;
		margin-top: 0px;
		}
		.h1asterisk {
		font-size: 18px !important;
		line-height:0px !important;
		vertical-align: 21px !important;
		}
		.h2asterisk {
		font-size: 14px !important;
		line-height:0px !important;
		vertical-align: 14px !important;
		}
		.h3asterisk {
		font-size: 10px !important;
		line-height:0px !important;
		vertical-align: 10px !important;
		}
		
		@font-face {
		 font-family: "Social Condensed Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Social Condensed Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Bold";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Feature Display Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
		 src: url("https://inboxflows.com/_/image/https%253A%252F%252Fweb-assets.zendesk.com%252Ffonts%252F2023%252FFeatureDisplay-Medium.eot/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3ZWItYXNzZXRzLiIsInRpbWUiOjE3MDYwMjY3NDcuMTUyNDA3NH0:1rSJUR:H8vD3a7Ip0Iu1I5YX8x0EtNBmkqTlUjnp7SHNSP5nKk");
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		 font-style: normal;
		 font-display: swap
		}    
		
		@font-face {
		 font-family: "Social Extended Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		 /**END COPY CSS**/
		
		 .mobile {border-spacing:0;display:none!important;height:0;max-height:0;mso-hide:all;overflow:hidden;visibility:hidden;width:0;}
		@media only screen and (max-width: 500px)
		{
		 .hidecellinmobile {display:none !important;}
		 .phonenumber {text-align:center !important;}
		 .h2mobile {font-size:24px !important; line-height:34px !important;}
		 .two-column .column,
		    .three-column .column {max-width: 100% !important;}
		    .two-column img {max-width: 100% !important;}
		    .three-column img {max-width: 50% !important;}
		.mobiletextalign {text-align: center !important}
		.noShadow {box-shadow: 0 0px 0px 0 rgba(45,45,45,0.07) !important; border:0px !important;}
		.padNo {padding-top:30px !important}
		.alignLeft {text-align:left !important; padding-left:30px;}
		td.block {display:block !important; height:auto !important; padding-top:20px !important;}
		.padNo2 {padding-top:0px !important; padding-bottom:40px !important; padding-left:30px !important;}
		.padNo3 {padding-top:10px !important; padding-left:0px !important; padding-right:0px !important; padding-bottom:10px !important}
		.padNo4 {padding-top:20px !important; padding-left:40px !important; padding-right:20px !important}
		.padNo5 {padding-top:20px !important; padding-left:20px !important; padding-right:20px !important}
		.padBottom45 {padding-bottom:45px !important;}
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   Discover 10 trends driving intelligent CX
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                          The most intelligent
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                          In our sixth year of CX Trends, Zendesk is coming in hot with insights from 7,000 consumers and businesses across 20 countries. We’re revealing ten big trends you should know, from reducing costs with chatbots to using customer intent in scalable systems to future-forward immersive experiences.
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                          Findings straight from
                          <br/>
                          CX Trends Report 2024
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                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:16px; color:#16140C; line-height:24px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
                          AI AND INTELLIGENT EXPERIENCES
                         </p>
                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          64%
                         </p>
                         <p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
                          of small-to-midsized business leaders indicate that their agents are either currently equipped with or will be using Generative AI tools within the coming year
                          <br/>
                         </p>
                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:16px; color:#16140C; line-height:24px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
                          DATA AND TRUSTWORTHY EXPERIENCES
                         </p>
                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          55%
                         </p>
                         <p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
                          of small-to-midsized business leaders feel they are lagging in providing the more instant experiences consumers expect
                          <br/>
                         </p>
                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:16px; color:#16140C; line-height:24px; margin-top:0px; margin-bottom:0px; letter-spacing:0.75px">
                          NEXT GEN AND IMMERSIVE EXPERIENCES
                         </p>
                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          53%
                         </p>
                         <p class="bodycopy" style="margin-top: 0px; color: rgb(22, 19, 12); font-size: 16px; line-height: 24px; margin-bottom: 0px; border-style: none;">
                          of small-to-midsized business leaders are partnering with external suppliers and experts to implement conversational commerce
                         </p>
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