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<html xmlns="//www.w3.org/1999/xhtml">
 <head>
  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
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  <meta content="width=device-width, initial-scale=1.0" name="viewport"/>
  <title>
   Zendesk
  </title>
  <style type="text/css">
   /**START COPY CSS**/
		
		.prehdr {
		font-size: 4px;
		line-height:6px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy {
		font-size: 16px;
		line-height:24px !important;
		font-family:'Zendesk Social Regular',Helvetica, sans-serif;
		font-weight:400;
		color:#16130c;
		Margin-top:0px;
		}
		.bodycopy2 {
		font-size: 24px;
		line-height:32px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy3 {
		font-size: 32px;
		line-height:38px !important;
		font-family:Arial, sans-serif;
		font-weight:bold;
		Margin-top:0px;
		}
		.bodycopy4 {
		font-size: 16px;
		line-height:24px !important;
		font-family:Arial, sans-serif;
		color:#808080;
		Margin-top:0px;
		}
		.customerinfo {
		font-size: 13px;
		line-height:16px !important;
		font-family:Arial, sans-serif;
		}
		.footer {
		font-size: 12px;
		line-height:18px !important;
		font-family:Arial, sans-serif;
		margin-top: 0px;
		}
		.h1asterisk {
		font-size: 18px !important;
		line-height:0px !important;
		vertical-align: 21px !important;
		}
		.h2asterisk {
		font-size: 14px !important;
		line-height:0px !important;
		vertical-align: 14px !important;
		}
		.h3asterisk {
		font-size: 10px !important;
		line-height:0px !important;
		vertical-align: 10px !important;
		}
		
		@font-face {
		 font-family: "Social Condensed Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
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		@font-face {
		 font-family: "Social Condensed Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Bold";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Feature Display Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}    
		
		@font-face {
		 font-family: "Social Extended Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		 /**END COPY CSS**/
		
		 .mobile {border-spacing:0;display:none!important;height:0;max-height:0;mso-hide:all;overflow:hidden;visibility:hidden;width:0;}
		@media only screen and (max-width: 500px)
		{
		 .hidecellinmobile {display:none !important;}
		 .phonenumber {text-align:center !important;}
		 .h2mobile {font-size:24px !important; line-height:34px !important;}
		 .two-column .column,
		    .three-column .column {max-width: 100% !important;}
		    .two-column img {max-width: 100% !important;}
		    .three-column img {max-width: 50% !important;}
		.mobiletextalign {text-align: center !important}
		.noShadow {box-shadow: 0 0px 0px 0 rgba(45,45,45,0.07) !important; border:0px !important;}
		.padNo {padding-top:30px !important}
		.alignLeft {text-align:left !important; padding-left:30px;}
		td.block {display:block !important; height:auto !important; padding-top:20px !important;}
		.padNo2 {padding-top:0px !important; padding-bottom:40px !important; padding-left:30px !important;}
		.padNo3 {padding-top:10px !important; padding-left:0px !important; padding-right:0px !important; padding-bottom:10px !important}
		.padNo4 {padding-top:20px !important; padding-left:40px !important; padding-right:20px !important}
		.padNo5 {padding-top:20px !important; padding-left:20px !important; padding-right:20px !important}
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                          JOIN US TUESDAY, FEBRUARY 20 | 10 AM GMT
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                     During the event, we'll discuss the influence of intelligent CX and what's ahead for the rest of the year. Don't miss:
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                       A conversation with AI Influencer Katie King and Zendesk EMEA CTO Matthias Goehler
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                       Insights and predictions from industry thought leader Cassie Kozyrkov
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                       A discussion panel with Zendesk customers, including Care Centre Sr Manager of
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                        The Body Shop
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                          Report highlights
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                          AI AND INTELLIGENT EXPERIENCES
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                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          59%
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                          of consumers believe the use of AI by small-to-midsized businesses can help level the playing field with larger companies in terms of customer service
                          <br/>
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                          DATA AND TRUSTWORTHY EXPERIENCES
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                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          62%
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                          of consumers think small-to-midsized businesses lack the resources and infrastructure to effectively protect customer data from cyber threats
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                          NEXT GEN AND IMMERSIVE EXPERIENCES
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                         <p style="font-family: 'Feature Display Medium', Times New Roman, serif !important; font-weight:400; text-align:left; font-size:40px; color:#9A4497; line-height:50px; margin-top:10px; margin-bottom:0px; letter-spacing:0.75px">
                          70%
                         </p>
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                          of consumers agree that small-to-midsized businesses have the advantage of fostering closer relationships with customers due to their smaller customer base
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