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         -- Please reply above this line --
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            Replying to this notification will email  (
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             postmaster@mail2.helpscout.net
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            Workflow executed on conversation
            <a style="color:#3f8abf; text-decoration:none;">
             #5
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            .
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              <h3 style="font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; color:#222222; font-size:20px; line-height:25px; margin:0; font-weight:normal;">
               Delivery report
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                urgent
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                waiting
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                                                                        <td bgcolor="#929499" style="color:#ffffff; font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; font-size:12px; line-height:12px; margin-right:3px; border-radius: 2px;">waiting</td>
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              ACTIVE
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               Workflow Follow Up was triggered
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              <div align="right" style="font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; color:#b5b9bd; font-size:12px; line-height:16px; margin:0;">
               Aug 12, 2:18am
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               <strong style="color:#000000;">
                postmaster@mail2.helpscout.net
               </strong>
               started the conversation
              </h3>
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               Assigned: Anyone     Status: Active
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               Aug 12, 2:18am
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                Hello, this is the mail server on mail2.helpscout.net.
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                message.
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                &lt;customer@email.com&gt;  delivery failed; will not continue trying
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                Reporting-MTA: dns;mail2.helpscout.net
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                X-PowerMTA-VirtualMTA: helpscout-mta
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                Received-From-MTA: dns;pconsumer-0c03643428b93f1fa (10.0.201.189)
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                Arrival-Date: Mon, 12 Aug 2019 02:18:28 +0000
                <br/>
                <br/>
                Final-Recipient: rfc822;customer@email.com
                <br/>
                Action: failed
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                Status: 5.0.0 (undefined status)
                <br/>
                Remote-MTA: dns;mx00.mail.com (74.208.5.20)
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                Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable
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                7K/M6Z41IdmgP1YSwEDdnIZrCJ2WI+MAC44ihX+fjYVmGYuB3ZC8eAt32qQbuQm6mQQmxyHl3QDe
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                Received: from pconsumer-0c03643428b93f1fa (10.0.201.189) by mail2.helpscout.net id ha367k2fg4g4 for &lt;customer@email.com&gt;; Mon, 12 Aug 2019 02:18:28 +0000 (envelope-from &lt;support.99603.ffa089c7f67bac24@helpscout.net&gt;)
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                Return-Path:
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                <br/>
                Subject: Help Support Report
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                Sender:
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                </a>
                <br/>
                X-Hs-Format: 2
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                X-Msg-Context: HS-1-191771-927071564-2600145022
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                X-Msg-Timestamp: 2019-08-12T02:18:28+00:00
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                Date: Mon, 12 Aug 2019 02:18:28 +0000
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          Notification Settings
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          Available email commands
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