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   Learn what they’re prioritizing—and deprioritizing
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                   <p>
                    Hi there,
                    <br/>
                    <br/>
                    The AI race is on! We surveyed
                    <strong>
                     2000+ customer service professionals
                    </strong>
                    and found that almost half of support teams are already using AI. These teams are reporting major wins and are starting 2024 off with a competitive advantage.
                    <br/>
                    <br/>
                    It’s no wonder
                    <strong>
                     70% of C-level support execs say they're planning to invest in AI in the year ahead
                    </strong>
                    !
                    <br/>
                    <br/>
                    Read our
                    <a id="" style="color: #0057ff; text-decoration: underline;" target="_blank" title="Customer Service Trends 2024 Report">
                     Customer Service Trends 2024 Report
                    </a>
                    to learn:
                   </p>
                   <ul>
                    <li style="padding-left: 10px; margin-bottom: 1em;">
                     The top benefits support teams are seeing from AI
                    </li>
                    <li style="padding-left: 10px; margin-bottom: 1em;">
                     3 ways you can save time and efficiency using AI and automation
                    </li>
                    <li style="padding-left: 10px;">
                     Areas support leaders are prioritizing—and deprioritizing in 2024
                    </li>
                   </ul>
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                      <div>
                       <a style="color: #FfFFFF; text-decoration: none;" target="_blank" title="Intercom">
                        Download the report →
                       </a>
                      </div>
                     </td>
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                  <p>
                   Best,
                   <br/>
                   Bobby Stapleton
                   <br/>
                   Director of Human Support
                   <br/>
                   Intercom
                   <br/>
                   <br/>
                   PS: It’s not too late to get started with AI for customer service!
                   <a id="" style="color: #0057ff; text-decoration: underline;" target="_blank" title="Try Fin">
                    Try Fin
                   </a>
                   , our breakthrough AI bot—and resolve 50% of your support questions instantly.
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