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   Take on this new era of customer service with confidence.
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            Resolving customer challenges quickly and efficiently has always been the name of the game for customer service professionals. But as consumer expectations change rapidly, it can be difficult to maintain brand loyalty.
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            We partnered with Myra Golden, long-time customer service and de-escalation expert, to develop
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            . Grab your copy to learn how you can:
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              Boost confidence with de-escalation and conflict resolution
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