Inboxes

Create an inbox to save and track emails. It's free!

+New inbox
Back
Back
Back 
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "//www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html style="background: #F1F3F5; height: 100% !important; margin: 0; padding: 0; width: 100% !important" xmlns="//www.w3.org/1999/xhtml">
 <head>
  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
  <meta charset="utf-8"/>
  <meta content="width=device-width" name="viewport"/>
  <meta content="IE=edge" http-equiv="X-UA-Compatible"/>
  <title>
   Would you mind clicking one of the links below to tell us why didn't it work out?
  </title>
 </head>
 <body bgcolor="#F1F3F5" class="main" leftmargin="0" marginheight="0" marginwidth="0" style="background: #F1F3F5; height: 100% !important; margin: 0 auto; padding: 0; width: 100% !important" topmargin="0">
  <style type="text/css">
   body {
margin: 0; padding: 0; height: 100% !important; width: 100% !important; background-color: #F1F3F5;
}
body .copy {
-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%;
}
.ExternalClass {
width: 100%;
}
.ExternalClass {
line-height: 100%;
}
img {
-ms-interpolation-mode: bicubic;
}
img {
border: 0 !important; outline: none !important; text-decoration: none !important;
}
.social a:hover {
text-decoration: none;
}
a:hover {
text-decoration: underline;
}
@media (max-width: 480px) {
  .cta-button-link--inline {
    display: block !important; margin-right: 0 !important; width: 100% !important;
  }
}
@media (max-width: 600px) {
  table[class="email-container"] {
    width: 95% !important;
  }
  img[class="fluid"] {
    width: 100% !important; max-width: 100% !important; height: auto !important; margin: auto !important;
  }
  img[class="fluid-centered"] {
    width: 100% !important; max-width: 100% !important; height: auto !important; margin: auto !important;
  }
  img[class="fluid-centered"] {
    margin: auto !important;
  }
  table[class="articles"] {
    width: 90% !important;
  }
  table[class="article-links"] {
    width: 100% !important;
  }
  td[class="feature-image"] {
    width: 35% !important;
  }
  td[class="comms-content"] {
    padding: 20px !important;
  }
  td[class="stack-column"] {
    display: block !important; width: 100% !important; direction: ltr !important;
  }
  td[class="stack-column-center"] {
    display: block !important; width: 100% !important; direction: ltr !important;
  }
  td[class="stack-column-center"] {
    text-align: center !important;
  }
  td[class="copy"] {
    font-size: 14px !important; line-height: 24px !important; padding: 0 30px !important;
  }
  td[class="copy -center"] {
    font-size: 14px !important; line-height: 24px !important; padding: 0 30px !important;
  }
  td[class="copy -bold"] {
    font-size: 14px !important; line-height: 24px !important; padding: 0 30px !important;
  }
  td[class="small-text"] {
    font-size: 14px !important; line-height: 24px !important; padding: 0 30px !important;
  }
  td[class="mini-centered-text"] {
    font-size: 14px !important; line-height: 24px !important; padding: 0 30px !important;
  }
  td[class="copy -padd"] {
    padding: 0 40px !important;
  }
  td[class="copy -small-padd"] {
    padding: 0 15px !important;
  }
  span[class="sep"] {
    display: none !important;
  }
  td[class="mb-hide"] {
    display: none !important; height: 0 !important;
  }
  td[class="spacer mb-shorten"] {
    height: 25px !important;
  }
  a[class="footer-legal-links"] {
    display: block !important; margin-bottom: 6px !important; font-size: 12px !important; line-height: 18px !important;
  }
  td[class="footer-links-list"] {
    margin: 12px 0;
  }
  a[class="post-title"] {
    font-size: 22px !important; line-height: 32px !important;
  }
  a[class="post-title spotlight"] {
    font-size: 22px !important; line-height: 32px !important;
  }
  a[class="feature-title"] {
    font-size: 18px !important; line-height: 24px !important;
  }
  td[class="legal-text"] {
    font-size: 12px !important; line-height: 18px !important;
  }
  td[class="avatar"] {
    width: 30% !important;
  }
  td[class="links"] {
    width: 30% !important;
  }
  td[class="links"] {
    width: 70% !important;
  }
  a[class="main-cta"] {
    width: 90% !important; font-size: 18px !important;
  }
  table[class="button"] {
    width: 90% !important; font-size: 18px !important;
  }
  a[class="cta-big-link"] {
    font-size: 18px !important; line-height: 26px !important;
  }
  a[class="btn-white"] {
    font-size: 13px !important; width: 90px !important;
  }
  .u-hide-for-mobile {
    max-height: 0; display: none; mso-hide: all; overflow: hidden; font-size: 0; border-style: none;
  }
  .u-width-100-for-mobile {
    width: 100% !important;
  }
}
  </style>
  <span class="preheader" style="color: transparent; display: none !important; height: 0; max-height: 0; max-width: 0; mso-hide: all; opacity: 0; overflow: hidden; visibility: hidden; width: 0">
   Would you like to keep your Help Scout account?
  </span>
  <table bgcolor="#F1F3F5" border="0" cellpadding="0" cellspacing="0" class="body" height="100%" style="border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: 0 auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" width="100%">
   <tr>
    <td style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
     <table align="center" bgcolor="#F1F3F5" border="0" cellpadding="0" cellspacing="0" class="email-container" style="background: #F1F3F5; border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top; width: 600px" width="600">
      <tr>
       <td class="spacer mb-shorten" height="40" style="font-size: 0; line-height: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
       </td>
      </tr>
      <tr>
       <td style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
        <table align="center" bgcolor="#F1F3F5" border="0" cellpadding="0" cellspacing="0" class="inner-content -antiflash-bg" style="background: #F1F3F5; border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: 0 auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%" width="600">
         <tr>
          <td style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
           <table align="center" border="0" cellpadding="0" cellspacing="0" class="inner-content" id="top-logo" style="border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: 0 auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%" width="600">
            <tr>
             <td align="center" class="stack-column-center" style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
              <a style="border: 0; color: #0077CC; text-decoration: none">
               <img align="center" alt="Help Scout" border="0" class="" height="39" src="https://inboxflows.com/_/image/http%253A%252F%252Fd12wqas9hcki3z.cloudfront.net%252Fimages%252Femails%252Flogo-email.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRmQxMndxYXM5aGNraSJ9:1kXO3U:woHy5NMHFSb6Kc29A5kTdA3DFFh4SqLesr2ZKXnUrrY" style="-ms-interpolation-mode: bicubic; border: 0; outline: none !important; text-decoration: none !important" width="196"/>
              </a>
             </td>
            </tr>
           </table>
          </td>
         </tr>
        </table>
       </td>
      </tr>
      <tr>
       <td class="spacer mb-shorten" height="40" style="font-size: 0; line-height: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
       </td>
      </tr>
      <tr>
       <td style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
        <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="inner-content -white-bg" style="background: #ffffff; border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: 0 auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%" width="600">
         <tr>
          <td class="comms-content" style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 40px 50px; vertical-align: top" valign="top">
           <div class="h1" style="color: #2A3B47; font: 500 26px/30px 'Helvetica Neue', Helvetica, Arial, sans-serif">
            Would you like to keep your account?
           </div>
           <p class="copy" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif; padding: 0">
            Heads up! Your Help Scout account is scheduled to be deleted in 7 days, on Sep 10. Typically this happens to expired trials that have no payment details on file.
           </p>
           <p class="copy" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif; padding: 0">
            If you'd like to start another trial, reply to this email and we'll get you back on track. If you decided not to choose Help Scout, we'd really appreciate you taking this one-click survey:
           </p>
           <ul>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              Help Scout is missing features we need
             </a>
            </li>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              We chose another product
             </a>
            </li>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              Don’t have a good use for it right now
             </a>
            </li>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              Don’t have the time to switch
             </a>
            </li>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              Too expensive
             </a>
            </li>
            <li style="color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif">
             <a style="border: 0; color: #0077CC; text-decoration: none">
              Other
             </a>
            </li>
           </ul>
           <p class="copy" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #72808E; font: 400 16px/26px 'Helvetica Neue', Helvetica, Arial, sans-serif; padding: 0">
            Thanks so much!
           </p>
           <img alt="Your friends at Help Scout" height="49" src="https://inboxflows.com/_/image/https%253A%252F%252Fd12wqas9hcki3z.cloudfront.net%252Fimages%252Femails%252Fsignature.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkMTJ3cWFzOWhjayJ9:1kXO3U:eHyf4ZL3i500df7ebhpXT4h3tdmAV4rY67G-NmEhrHw" style="-ms-interpolation-mode: bicubic; border: 0; outline: none !important; text-decoration: none !important" width="240"/>
          </td>
         </tr>
        </table>
       </td>
      </tr>
      <tr>
       <td style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
        <table align="center" bgcolor="#F1F3F5" border="0" cellpadding="0" cellspacing="0" class="footer-table" style="background: #F1F3F5; border: 0; border-collapse: collapse; border-spacing: 0 !important; margin: 0 auto; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%" width="600">
         <tr>
          <td class="spacer" height="25" style="font-size: 0; line-height: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
          </td>
         </tr>
         <tr>
          <td align="center" class="legal-text" style="color: #8c93a0; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12px; line-height: 22px; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: center; vertical-align: top" valign="top">
           Made by
           <a style="border: 0; color: #8c93a0; text-decoration: underline">
            Help Scout
           </a>
           <br/>
           100 City Hall Plaza, 5th Floor • Boston, MA • 02108
          </td>
         </tr>
         <tr>
          <td class="spacer" height="15" style="font-size: 0; line-height: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
          </td>
         </tr>
         <tr>
          <td align="center" class="social" style="mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
           <a style="border: 0; color: #0077CC; text-decoration: none" target="_blank">
            <img alt="Twitter" border="0" height="35" src="https://inboxflows.com/_/image/https%253A%252F%252Fd12wqas9hcki3z.cloudfront.net%252Fimages%252Femails%252Ftwitter.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkMTJ3cWFzOWhjayJ9:1kXO3U:eHyf4ZL3i500df7ebhpXT4h3tdmAV4rY67G-NmEhrHw" style="-ms-interpolation-mode: bicubic; border: 0; outline: none !important; text-decoration: none !important" width="35"/>
           </a>
           <a style="border: 0; color: #0077CC; text-decoration: none" target="_blank">
            <img alt="Facebook" border="0" height="35" src="https://inboxflows.com/_/image/https%253A%252F%252Fd12wqas9hcki3z.cloudfront.net%252Fimages%252Femails%252Ffacebook.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkMTJ3cWFzOWhjayJ9:1kXO3U:eHyf4ZL3i500df7ebhpXT4h3tdmAV4rY67G-NmEhrHw" style="-ms-interpolation-mode: bicubic; border: 0; outline: none !important; text-decoration: none !important" width="35"/>
           </a>
           <a style="border: 0; color: #0077CC; text-decoration: none" target="_blank">
            <img alt="RSS Feed" border="0" height="35" src="https://inboxflows.com/_/image/https%253A%252F%252Fd12wqas9hcki3z.cloudfront.net%252Fimages%252Femails%252Frss.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkMTJ3cWFzOWhjayJ9:1kXO3U:eHyf4ZL3i500df7ebhpXT4h3tdmAV4rY67G-NmEhrHw" style="-ms-interpolation-mode: bicubic; border: 0; outline: none !important; text-decoration: none !important" width="35"/>
           </a>
          </td>
         </tr>
         <tr>
          <td class="spacer" height="25" style="font-size: 0; line-height: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: top" valign="top">
          </td>
         </tr>
        </table>
       </td>
      </tr>
     </table>
    </td>
   </tr>
  </table>
 </body>
</html>