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</a>
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<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
Hi User,
</p>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
Today we will look at some tips when analyzing and replaying Visitor Recordings.
</p>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
As a reminder, you can always access the entire
<a style="color: #1251ba" target="_blank">
10 step Hotjar Action Plan here
</a>
.
</p>
<h1 align="left" class="intercom-align-left" style="color: #282F33; font-size: 26px; font-weight: normal; line-height: 33px; margin-bottom: 7px; margin-top: 30px; text-align: left !important">
Use recordings to uncover opportunities
</h1>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
<i>
Estimated time: 1 Hour
<br/>
Difficulty: Low
</i>
</p>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
Visitor Recordings are all about putting yourself into your Visitors' shoes. By replaying recordings of your abandoning Visitors you can start to see how your Visitors react to your pages. Are they getting stuck at a particular step? Do they abandon the page very quickly?
<br/>
</p>
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<a style="color: #1251ba" target="_blank">
<img src="https://inboxflows.com/_/image/https%253A%252F%252Fdownloads.intercomcdn.com%252Fi%252Fo%252F37442001%252F2a20666fe5dee3858ef6e43b%252Frecording-actionplan-email1.gif/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkb3dubG9hZHMuaSJ9:1kXPQ4:LzX6gcz-gMVr7QFneuOy-uKHHWf68hNhs25QvmZeMcI" style="margin: 17px 0; max-width: 100%"/>
</a>
</div>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
<br/>
Remember to capture a new set of recordings after making changes to your site so you can actually see the impact of your changes.
<br/>
</p>
<table align="center" class="intercom-container intercom-align-center" style="margin: 17px auto 16px; text-align: center !important">
<tbody>
<tr>
<td bgcolor="#f4364c" style="background-color: #f4364c; border-radius: 3px; font-family: Helvetica, Arial, sans-serif; margin: 0; padding: 12px 35px">
<a class="intercom-h2b-button" style="background-color: #f4364c; border: 1px none rgba(0,0,0,0.2); border-radius: 5px; color: #FFF; display: inline-block; font-size: 14px; font-weight: bold; min-height: 20px; text-decoration: none" target="_blank">
Start Recording Visitors Now
</a>
</td>
</tr>
</tbody>
</table>
<h2 align="left" class="intercom-align-left" style="color: #282F33; font-size: 18px; font-weight: bold; margin: 30px 0 7px; text-align: left !important">
Tips for reviewing recordings
</h2>
<ol style="list-style-type: decimal; margin: 0 0 20px 40px; padding: 0">
<li>
Filter out the right recordings by entering your main 'barrier' page url into the 'EXIT PAGE' field in the filter. (barrier page = where visitors are bouncing)
</li>
<li>
Filter by device and compare the different behavior. This will allow you to identify opportunities to improve your site design across different screen sizes.
</li>
<li>
Tag recordings with names for issues or concerns so you can easily find them later.
</li>
<li>
Replay sessions of visitors that converted by adding your thankyou / success page in the ‘VISITED PAGE’ field in the filter. Take a note of their most common steps and the content the visitor engages with. Then improve your pages by making it easier and emphasizing these steps and content.
<br/>
</li>
</ol>
<div align="left" class="intercom-container intercom-align-left" style="margin-bottom: 16px; text-align: left !important">
<img src="https://inboxflows.com/_/image/https%253A%252F%252Fuploads.intercom-mail-200.com%252Fi%252Fo%252F1242949%252F2fb4c150d4e234fdb3eee2d0%252FFilter.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1cGxvYWRzLmludCJ9:1kXPQ4:TNO55Lbve73BuU2r4USFhXKoMgtl_C_ZkvkmIwaym6Y" style="margin: 17px 0; max-width: 100%"/>
</div>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
</p>
<table align="center" class="intercom-container intercom-align-center" style="margin: 17px auto 16px; text-align: center !important">
<tbody>
<tr>
<td bgcolor="#f4364c" style="background-color: #f4364c; border-radius: 3px; font-family: Helvetica, Arial, sans-serif; margin: 0; padding: 12px 35px">
<a class="intercom-h2b-button" style="background-color: #f4364c; border: 1px none rgba(0,0,0,0.2); border-radius: 5px; color: #FFF; display: inline-block; font-size: 14px; font-weight: bold; min-height: 20px; text-decoration: none" target="_blank">
Start Recording Visitors Now
</a>
</td>
</tr>
</tbody>
</table>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
<br/>
Over the coming days I will be sharing the next steps in the action plan – as well as my personal tips on how to get the best results.
</p>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
If you would rather not receive these 'training and tips' emails just drop me a reply and I will take you off this list.
</p>
<p align="left" class="intercom-align-left" style="line-height: 1.5; margin: 0 0 17px; text-align: left !important">
Best,
<br/>
David
<br/>
Hotjar CEO & Founder
</p>
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</table>
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<img alt="Triangle" class="image_fix" height="18" src="https://inboxflows.com/_/image/https%253A%252F%252Fmarketing.intercomassets.com%252Fassets%252Femail%252Fpersonal%252Ftriangle-8747882e9ef8882f9bc057241fd3c049.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtYXJrZXRpbmcuaSJ9:1kXPQ4:bAPzUA4HjjtZZ-qTv7FazAvFdlBzzbUlls7CTsn1ZYw" style="-ms-interpolation-mode: bicubic; display: inline-block; margin-top: -1px; max-width: 100%; outline: none; text-decoration: none" width="40"/>
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David from Hotjar
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7 years, 5 months ago - David from Hotjar <support+david@hotjar.com>
Hi User, Today we will look at some tips when analyzing and replaying Visitor Recordings. As a re...