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   HotJar
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  <!-- START PREHEADER -->
  <div class="preheader" style="color: #FFF; display: none; font-size: 0; line-height: 0">
   Hotjar is updating its Terms of Service &amp; Privacy Policy, effective January 1, 2020.
  </div>
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              <p>
               Hi there,
              </p>
              <p>
               We wanted to let you know that
               <a>
                Hotjar
               </a>
               is updating its
               <a>
                Terms of Service
               </a>
               and
               <a>
                Privacy Policy
               </a>
               , effective January 1, 2020.
              </p>
              <p>
               Changes to these policies arrive ahead of the California Consumer Privacy Act (CCPA), also effective January 1, 2020. The CCPA is a privacy-centric bill aimed at protecting the privacy of California consumers.
               <b>
                If your business serves customers/users in California, we recommend taking the time to understand how the CCPA may affect you.
               </b>
              </p>
              <p>
               At Hotjar we have taken additional steps to prepare for the CCPA, including reviewing our internal processes and updating our
               <a>
                Data Processing Agreement
               </a>
               . We’ve also created a
               <a>
                dedicated page
               </a>
               for you as a Hotjar user on how to prepare for the CCPA, too. The page covers:
              </p>
             </td>
            </tr>
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                  <img src="https://inboxflows.com/_/image/https%253A%252F%252Fwww.hotjar.com%252Fhs-fs%252Fhubfs%252FIntercom%252Fbullet.png%253Ft%253D1564400125033%2526width%253D860/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3d3cuaG90amFyLiJ9:1kXNZQ:DG_xnLzH4ErF7l8YEyE1FVFh89YH7aKEO7KOLZ4v4l0" width="10"/>
                 </td>
                 <td style="font-size: 16px; padding-bottom: 10px" valign="top">
                  Reviewing your Privacy Policy
                 </td>
                </tr>
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                 <td width="20">
                 </td>
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                  <img src="https://inboxflows.com/_/image/https%253A%252F%252Fwww.hotjar.com%252Fhs-fs%252Fhubfs%252FIntercom%252Fbullet.png%253Ft%253D1564400125033%2526width%253D860/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3d3cuaG90amFyLiJ9:1kXNZQ:DG_xnLzH4ErF7l8YEyE1FVFh89YH7aKEO7KOLZ4v4l0" width="10"/>
                 </td>
                 <td style="font-size: 16px; padding-bottom: 10px" valign="top">
                  Using Hotjar’s Visitor Lookup for Personal Information requests
                 </td>
                </tr>
                <tr>
                 <td width="20">
                 </td>
                 <td style="padding: 2px 10px 4px 0" valign="top">
                  <img src="https://inboxflows.com/_/image/https%253A%252F%252Fwww.hotjar.com%252Fhs-fs%252Fhubfs%252FIntercom%252Fbullet.png%253Ft%253D1564400125033%2526width%253D860/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3d3cuaG90amFyLiJ9:1kXNZQ:DG_xnLzH4ErF7l8YEyE1FVFh89YH7aKEO7KOLZ4v4l0" width="10"/>
                 </td>
                 <td style="font-size: 16px; padding-bottom: 10px" valign="top">
                  How Hotjar manages IP addresses
                 </td>
                </tr>
               </tbody>
              </table>
             </td>
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              <p>
               <b>
                IMPORTANT
               </b>
               : We’ve made all of these changes without impacting the controls we already had in place for the
               <a>
                GDPR (General Data Protection Regulation)
               </a>
               .
              </p>
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             <td style="padding: 20px 0">
              <a class="intercom-h2b-button" style="color: #FFF; text-decoration: none">
               Hotjar &amp; CCPA
              </a>
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             <td>
              <p>
               As always, we’re committed to building Hotjar with privacy-by-design. If you'd like to know a bit more about our approach to privacy, you can read
               <a>
                this recent article
               </a>
               we posted.
              </p>
              <p>
               If you have any questions, please reach out to the team at
               <a>
                support@hotjar.com
               </a>
               .
              </p>
              <p>
               Best,
               <br/>
               David
              </p>
             </td>
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                  <img src="https://inboxflows.com/_/image/https%253A%252F%252Fcdn2.hubspot.net%252Fhubfs%252F1951809%252FIntercom%252Fdavidsml.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZjZG4yLmh1YnNwbyJ9:1kXNZQ:BLNIB1HvtTIKSDE2cZPOTj-EfEWpI_xhfTx-5tJ_FfQ" width="70"/>
                 </td>
                 <td width="20">
                 </td>
                 <td width="510">
                  <p>
                   <strong style="font-size: 16px">
                    David Darmanin
                   </strong>
                   <br/>
                   <span>
                    Hotjar Founder &amp; CEO
                   </span>
                  </p>
                 </td>
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                   Copyright © 2019 Hotjar. All rights reserved.
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