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What’s new at Help Scout? Take 30 days free to explore.
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Take an extended 30 day trial to explore new features and discover how Help Scout earned more customer love than ever before.
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Hi Sarah,
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<div style="mso-line-height-rule:exactly; line-height:175%">
Are you looking for a better, easier way to manage your customer support in 2022? I'd like to offer you
<a data-hs-link-id="0" rel="noopener" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
30 days to try Help Scout
</a>
again and explore what's new.
</div>
<div style="mso-line-height-rule:exactly; line-height:175%">
</div>
<div style="mso-line-height-rule:exactly; line-height:175%">
In 2021, Help Scout launched new features to support and connect with customers in more meaningful ways, with a few highlights in particular:
</div>
<ul style="mso-line-height-rule:exactly; line-height:175%">
<li style="mso-line-height-rule:exactly; margin-bottom:20px !important; padding-left:10px">
Customer data properties - You can now display custom information about your customers that matters to your team within customer conversations, keeping your team in a single platform.
</li>
</ul>
</div>
</td>
</tr>
</tbody>
</table>
</td>
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<!--Help Scout - Image Module -->
<!-- Feature image: Spans the full width, 600px wide. -->
<!--[if true]>
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<![endif]-->
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<!-- Featured Image -->
<img alt="CustomerProperties-Sidebar" height="auto" loading="lazy" sizes="(max-width: 600px) 100vw, 600px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FCustomerProperties-Sidebar.png%253Fwidth%253D1200%2526upscale%253Dtrue%2526name%253DCustomerProperties-Sidebar.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/CustomerProperties-Sidebar.png?upscale=true&width=1200&upscale=true&name=CustomerProperties-Sidebar.png 600w, https://email.helpscout.com/hs-fs/hubfs/CustomerProperties-Sidebar.png?upscale=true&width=2400&upscale=true&name=CustomerProperties-Sidebar.png 1200w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border-radius:6px; width:100%; height:auto" width="600"/>
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<!--Help Scout - Text Module -->
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Standard ITW text styles:
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font-style: normal;
font-weight: normal;
color: #556575;
line-height: 1.8;
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Standard HS Link styles
color: #1292EE !important;
text-decoration: none !important;
font-weight: 400 !important;
:hover, :active, :focus {color: #0077CC !important;}
- Font weight is forced to be 500 for italicized text due to a conflict with Hubspot's GUI
- Spacing between headers is 30px top and bottom.
- We tried elminating some of the spacing around the headers for the :first-of-type but ran into
a visual regression in dark mode.
-->
<!--[if true]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="width:620px; border-collapse: collapse;" align="center"><tr><td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:0 10px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; max-width:600px; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td class="hs-richtext-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; width:100%; padding:0px 35px 12px 35px; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8 !important; color:#556575 !important; font-style:normal; font-weight:normal; font-size:18px !important" width="100%">
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" data-hs-cos-field="richtext_field" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" id="hs_cos_wrapper_module_16396098613201_" style="color: inherit; font-size: inherit; line-height: inherit;">
<ul style="mso-line-height-rule:exactly; line-height:175%">
<li style="mso-line-height-rule:exactly; margin-bottom:20px !important; padding-left:10px">
Proactive Messages - Enhanced reporting, audience targeting, and additional customization options in the messages admin give your team the ability to send more beautiful and relevant targeted messages to customers in-app or on your site.
</li>
</ul>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
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<![endif]-->
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@media all and (max-width: 479px) {
.hs-richtext-wrapper {
padding: 0px 25px 12px 25px !important;
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}
@media all and (min-width: 480px) {
.hs-richtext-wrapper {
padding: 0px 50px 12px 50px !important;
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</style>
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<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module_16396099375294" style="color: inherit; font-size: inherit; line-height: inherit;">
<!--Help Scout - Image Module -->
<!-- Feature image: Spans the full width, 600px wide. -->
<!--[if true]>
<table role="presentation" style="width:37.5em" align="center"><tr><td>
<![endif]-->
<table align="center" bgcolor="#FCFBF9" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; max-width:600px; width:100%; background-color:#FCFBF9; border-collapse:collapse" width="100%">
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<!-- Featured Image -->
<img alt="proactive-messages" height="auto" loading="lazy" sizes="(max-width: 600px) 100vw, 600px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FImported%2520sitepage%2520images%252Fproactive-messages.png%253Fwidth%253D1200%2526upscale%253Dtrue%2526name%253Dproactive-messages.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/Imported%20sitepage%20images/proactive-messages.png?upscale=true&width=1200&upscale=true&name=proactive-messages.png 600w, https://email.helpscout.com/hs-fs/hubfs/Imported%20sitepage%20images/proactive-messages.png?upscale=true&width=2400&upscale=true&name=proactive-messages.png 1200w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border-radius:6px; width:100%; height:auto" width="600"/>
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<!--Help Scout - Text Module -->
<!-- Notes: -->
<!--
Standard ITW text styles:
font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;
font-style: normal;
font-weight: normal;
color: #556575;
line-height: 1.8;
font-size: 18px;
Standard HS Link styles
color: #1292EE !important;
text-decoration: none !important;
font-weight: 400 !important;
:hover, :active, :focus {color: #0077CC !important;}
- Font weight is forced to be 500 for italicized text due to a conflict with Hubspot's GUI
- Spacing between headers is 30px top and bottom.
- We tried elminating some of the spacing around the headers for the :first-of-type but ran into
a visual regression in dark mode.
-->
<!--[if true]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="width:620px; border-collapse: collapse;" align="center"><tr><td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:0 10px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; max-width:600px; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td class="hs-richtext-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; width:100%; padding:0px 35px 12px 35px; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8 !important; color:#556575 !important; font-style:normal; font-weight:normal; font-size:18px !important" width="100%">
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" data-hs-cos-field="richtext_field" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" id="hs_cos_wrapper_module_16396098747002_" style="color: inherit; font-size: inherit; line-height: inherit;">
<ul style="mso-line-height-rule:exactly; line-height:175%">
<li style="mso-line-height-rule:exactly; margin-bottom:20px !important; padding-left:10px">
Advanced permissions - Easier control of which users can view reporting, live chat, and individual mailboxes.
</li>
<li style="mso-line-height-rule:exactly; margin-bottom:20px !important; padding-left:10px">
Mobile App upgrade - We've refined Help Scout’s mobile design to give your customers the intuitive web experience of live chat on any mobile device.
</li>
</ul>
<div style="mso-line-height-rule:exactly; line-height:175%">
All of these new features and more contributed to Help Scout's most accolades from G2 ever.
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if true]>
</td></tr></table>
<![endif]-->
<style type="text/css">
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.hs-richtext-wrapper {
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@media all and (min-width: 480px) {
.hs-richtext-wrapper {
padding: 0px 50px 12px 50px !important;
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</style>
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<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module_16396104710807" style="color: inherit; font-size: inherit; line-height: inherit;">
<!--Help Scout - Image Module -->
<!-- Feature image: Spans the full width, 600px wide. -->
<!--[if true]>
<table role="presentation" style="width:37.5em" align="center"><tr><td>
<![endif]-->
<table align="center" bgcolor="#FCFBF9" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; max-width:600px; width:100%; background-color:#FCFBF9; border-collapse:collapse" width="100%">
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<!-- Featured Image -->
<img alt="G2 Winter Report - Badge Collection" height="auto" loading="lazy" sizes="(max-width: 600px) 100vw, 600px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FG2%2520Winter%2520Report%2520-%2520Badge%2520Collection.png%253Fwidth%253D1200%2526upscale%253Dtrue%2526name%253DG2%2520Winter%2520Report%2520-%2520Badge%2520Collection.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/G2%20Winter%20Report%20-%20Badge%20Collection.png?upscale=true&width=1200&upscale=true&name=G2%20Winter%20Report%20-%20Badge%20Collection.png 600w, https://email.helpscout.com/hs-fs/hubfs/G2%20Winter%20Report%20-%20Badge%20Collection.png?upscale=true&width=2400&upscale=true&name=G2%20Winter%20Report%20-%20Badge%20Collection.png 1200w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border-radius:6px; width:100%; height:auto" width="600"/>
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<!--Help Scout - Text Module -->
<!-- Notes: -->
<!--
Standard ITW text styles:
font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;
font-style: normal;
font-weight: normal;
color: #556575;
line-height: 1.8;
font-size: 18px;
Standard HS Link styles
color: #1292EE !important;
text-decoration: none !important;
font-weight: 400 !important;
:hover, :active, :focus {color: #0077CC !important;}
- Font weight is forced to be 500 for italicized text due to a conflict with Hubspot's GUI
- Spacing between headers is 30px top and bottom.
- We tried elminating some of the spacing around the headers for the :first-of-type but ran into
a visual regression in dark mode.
-->
<!--[if true]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="width:620px; border-collapse: collapse;" align="center"><tr><td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:0 10px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; max-width:600px; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td class="hs-richtext-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; width:100%; padding:0px 35px 12px 35px; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8 !important; color:#556575 !important; font-style:normal; font-weight:normal; font-size:18px !important" width="100%">
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" data-hs-cos-field="richtext_field" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" id="hs_cos_wrapper_module_16396104527216_" style="color: inherit; font-size: inherit; line-height: inherit;">
<p style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif !important; color:#556575 !important; font-style:normal; font-weight:normal; font-size:18px !important; mso-line-height-rule:exactly; line-height:175%; margin-bottom:18px !important">
Consider starting 2022 by discovering these new features and all that Help Scout can offer once again with
<a data-hs-link-id="1" rel="noopener" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
an extended 30 day test drive.
</a>
</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if true]>
</td></tr></table>
<![endif]-->
<style type="text/css">
.hs-richtext-wrapper p {margin-bottom: 18px !important; }
.hs-richtext-wrapper a { color: #1292EE; text-decoration: none !important;}
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.hs-richtext-wrapper h1 {line-height: 1.2 !important; font-size: 36px !important; margin-top: 30px; margin-bottom: 30px !important; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif !important; color: #1D2B36 !important; font-style: normal; font-weight: 500 !important; }
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.hs-richtext-wrapper h2 a { color: #1D2B36 !important; }
@media all and (max-width: 479px) {
.hs-richtext-wrapper {
padding: 0px 25px 12px 25px !important;
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}
@media all and (min-width: 480px) {
.hs-richtext-wrapper {
padding: 0px 50px 12px 50px !important;
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</style>
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<table cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt" width="100%">
<tbody>
<tr>
<td class="hs_padded" style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:10px 20px">
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module_16391684462711" style="color: inherit; font-size: inherit; line-height: inherit;">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; border-collapse:separate!important">
<tbody>
<tr>
<!--[if mso]>
<td align="center" valign="middle" bgcolor="#197FC4" role="presentation" valign="middle" style="border-radius:8px;cursor:auto;background-color:#197FC4;padding:12px 18px;">
<![endif]-->
<!--[if !mso]><!-- -->
<td align="center" bgcolor="#197FC4" role="presentation" style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; border-radius:8px; cursor:auto; background-color:#197FC4" valign="middle">
<!--<![endif]-->
<a data-hs-link-id="2" style="mso-line-height-rule:exactly; color:#1292ee; font-size:16px; font-family:Arial, sans-serif; Margin:0; text-transform:none; text-decoration:none; padding:12px 18px; display:block" target="_blank">
<strong style="color:#ffffff;font-weight:normal;text-decoration:none;font-style:normal;">
Start your 30 day free trial
</strong>
</a>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module_16396105007008" style="color: inherit; font-size: inherit; line-height: inherit;">
<!--Help Scout - 30px Spacer Module -->
<!--[if true]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="width:620px; border-collapse: collapse;" align="center"><tr><td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; max-width:600px; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word">
<div class="spacer" style="line-height:30px; height:30px; mso-line-height-rule: exactly; width: 100%;">
</div>
</td>
</tr>
</tbody>
</table>
<!--[if true]>
</td></tr></table>
<![endif]-->
</div>
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module_16391684579762" style="color: inherit; font-size: inherit; line-height: inherit;">
<!--Help Scout - Signature Module -->
<!-- Uses https://www.goodemailcode.com/email-enhancements/faux-absolute-position -->
<!--[if true]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="width:620px; border-collapse: collapse;" align="center"><tr><td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:0 10px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; max-width:600px; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td class="hs-signature-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:0px 35px 30px 35px">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word">
<!-- Signature image 1 75px x 75px -->
<img alt="adam headshot" height="75" loading="lazy" sizes="(max-width: 560px) 100vw, 560px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252Fadam%2520headshot.jpeg%253Fwidth%253D1120%2526upscale%253Dtrue%2526name%253Dadam%2520headshot.jpeg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/adam%20headshot.jpeg?upscale=true&width=1120&upscale=true&name=adam%20headshot.jpeg 560w, https://email.helpscout.com/hs-fs/hubfs/adam%20headshot.jpeg?upscale=true&width=2240&upscale=true&name=adam%20headshot.jpeg 1120w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; height:75px; width:auto" width="auto"/>
</td>
<!-- If statement for conditional second image -->
<td style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; width:100%; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; font-style:normal; font-weight:500; font-size:18px; color:#292F33; vertical-align:middle; line-height:1.4; padding-left:12px" valign="middle" width="100%">
Adam Goyette
<br/>
<span style="color: #556575; font-size: 15px; font-style: italic; font-weight: 400;">
VP of Marketing at Help Scout
</span>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if true]>
</td></tr></table>
<![endif]-->
<style type="text/css">
/* Increase the horizontal padding in the mobile view above 480px */
@media all and (max-width: 479px) {
.hs-signature-wrapper {padding: 0px 25px 30px 25px !important;}
}
@media all and (min-width: 480px) {
.hs-signature-wrapper {padding: 0px 50px 30px 50px !important;}
}
</style>
</div>
<div class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" data-hs-cos-general-type="widget" data-hs-cos-type="module" id="hs_cos_wrapper_module-0-0-6" style="color: inherit; font-size: inherit; line-height: inherit;">
<!--Help Scout - Footer Module -->
<!-- Notes: -->
<!--
Multiple tables are used to control the responsive layout. With custom media queries for
some limited changes in dark mode where it is supported.
See https://css-tricks.com/ideas-behind-responsive-emails/
-->
<!-- Add 60px of spacing above the footer module -->
<div class="spacer" style="line-height:60px; height:60px; mso-line-height-rule: exactly; width: 100%;">
</div>
<!--1st table is a container table giving the full width background color primarily -->
<table align="center" bgcolor="#F9FAFA" border="0" cellpadding="0" cellspacing="0" class="hs-footer-container" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; background-color:#F9FAFA; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding:50px 15px 10px 15px; width:100%" width="100%">
<!-- Container table which primarily gives us the 600px container width -->
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; max-width:600px; width:100%; border-collapse:collapse" width="100%">
<tbody>
<tr>
<td class="hs-footer-logo-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; width:100%; padding-bottom:20px" width="100%">
<!-- In The Works Logo, 162px x 43px not in its own table as not responsive -->
<a data-hs-link-id="0" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
<img alt="Help Scout" height="30" loading="" sizes="(max-width: 100px) 100vw, 100px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252Fhs-monogram.png%253Fwidth%253D200%2526height%253D240%2526upscale%253Dtrue%2526name%253Dhs-monogram.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/hs-monogram.png?upscale=true&width=200&height=240&upscale=true&name=hs-monogram.png 100w, https://email.helpscout.com/hs-fs/hubfs/hs-monogram.png?upscale=true&width=400&height=480&upscale=true&name=hs-monogram.png 200w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border:none; width:auto; height:30px" width="auto"/>
</a>
</td>
</tr>
<tr>
<td class="hs-footer-address-wrapper" style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; width:100%; border-bottom:1px solid #E5E4E3" width="100%">
<!-- Two tables here to manage the address area and social media graphics -->
<!-- Table one has the address, unsubscribe and view as webpage links -->
<table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:76.2%; min-width:300px; border-collapse:collapse" width="76.2%">
<tbody>
<tr>
<td class="hs-footer-address" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; padding-bottom:30px; color:#314351; font-size:13px !important; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8">
100 City Hall Plaza
<br/>
5th Floor • Boston, MA 02108
<br/>
<a data-hs-link-id="0" data-viewaswebpage="true" style="mso-line-height-rule:exactly; color:#314351 !important; text-decoration:underline !important" target="_blank">
view in your web browser
</a>
|
<a data-hs-link-id="0" data-unsubscribe="true" style="mso-line-height-rule:exactly; color:#314351 !important; text-decoration:underline !important" target="_blank">
unsubscribe
</a>
</td>
</tr>
</tbody>
</table>
<!-- Table two has the Social Media Logos -->
<table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; min-width:131px; width:23.8%; border-collapse:collapse" width="23.8%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding-bottom:30px; padding-right:15px">
<!-- Twitter logo-->
<a data-hs-link-id="0" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
<img alt="Twitter-1" height="20" loading="lazy" sizes="(max-width: 99px) 100vw, 99px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FTwitter-1.png%253Fwidth%253D198%2526height%253D160%2526upscale%253Dtrue%2526name%253DTwitter-1.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/Twitter-1.png?upscale=true&width=198&height=160&upscale=true&name=Twitter-1.png 99w, https://email.helpscout.com/hs-fs/hubfs/Twitter-1.png?upscale=true&width=396&height=320&upscale=true&name=Twitter-1.png 198w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border:none; height:20px; width:auto" width="auto"/>
</a>
</td>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding-bottom:30px; padding-right:15px">
<!-- Facebook logo-->
<a data-hs-link-id="0" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
<img alt="Facebook-sq" height="20" loading="lazy" sizes="(max-width: 80px) 100vw, 80px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FFacebook-sq.png%253Fwidth%253D160%2526height%253D160%2526upscale%253Dtrue%2526name%253DFacebook-sq.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/Facebook-sq.png?upscale=true&width=160&height=160&upscale=true&name=Facebook-sq.png 80w, https://email.helpscout.com/hs-fs/hubfs/Facebook-sq.png?upscale=true&width=320&height=320&upscale=true&name=Facebook-sq.png 160w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border:none; height:20px; width:auto" width="auto"/>
</a>
</td>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding-bottom:30px; padding-right:15px">
<!-- Linked In logo-->
<a data-hs-link-id="0" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
<img alt="LinkedIn-sq" height="20" loading="lazy" sizes="(max-width: 81px) 100vw, 81px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FLinkedIn-sq.png%253Fwidth%253D162%2526height%253D160%2526upscale%253Dtrue%2526name%253DLinkedIn-sq.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/LinkedIn-sq.png?upscale=true&width=162&height=160&upscale=true&name=LinkedIn-sq.png 81w, https://email.helpscout.com/hs-fs/hubfs/LinkedIn-sq.png?upscale=true&width=324&height=320&upscale=true&name=LinkedIn-sq.png 162w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border:none; height:20px; width:auto" width="auto"/>
</a>
</td>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; padding-bottom:30px">
<!-- Instagram logo-->
<a data-hs-link-id="0" style="mso-line-height-rule:exactly; color:#1292ee; text-decoration:none !important" target="_blank">
<img alt="Instagram-sq" height="20" loading="lazy" sizes="(max-width: 81px) 100vw, 81px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FInstagram-sq.png%253Fwidth%253D162%2526height%253D162%2526upscale%253Dtrue%2526name%253DInstagram-sq.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/Instagram-sq.png?upscale=true&width=162&height=162&upscale=true&name=Instagram-sq.png 81w, https://email.helpscout.com/hs-fs/hubfs/Instagram-sq.png?upscale=true&width=324&height=324&upscale=true&name=Instagram-sq.png 162w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; border:none; height:20px; width:auto" width="auto"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word; width:100%; padding-top:20px" width="100%">
<!-- Three tables to manage the Scribble image, Made by... and the copyright text -->
<!-- Table one has the scribble image-->
<table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; margin-top:4px; width:10%; min-width:60px; border-collapse:collapse" width="10%">
<tbody>
<tr>
<td style="border-collapse:collapse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-size:18px; color:#556575; word-break:break-word">
<img alt="hs-scribble" height="15" loading="lazy" sizes="(max-width: 222px) 100vw, 222px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252Fhs-scribble.png%253Fwidth%253D444%2526height%253D122%2526upscale%253Dtrue%2526name%253Dhs-scribble.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" srcset="https://email.helpscout.com/hs-fs/hubfs/hs-scribble.png?upscale=true&width=444&height=122&upscale=true&name=hs-scribble.png 222w, https://email.helpscout.com/hs-fs/hubfs/hs-scribble.png?upscale=true&width=888&height=244&upscale=true&name=hs-scribble.png 444w" style="outline:none; text-decoration:none; -ms-interpolation-mode:bicubic; height:15px; width:auto" width="auto"/>
</td>
</tr>
</tbody>
</table>
<!-- Table two has the Created by text -->
<table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; width:67.3%; min-width:310px; border-collapse:collapse" width="67.3%">
<tbody>
<tr>
<td class="hs-footer-madeby" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; padding-bottom:10px; color:#1D2B36; font-weight:500; font-size:13px !important; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8">
Made by hand in over 75 cities around the world.
</td>
</tr>
</tbody>
</table>
<!-- Table three has the copyright text -->
<table align="left" border="0" cellpadding="0" cellspacing="0" class="hs-footer-copyright-table" role="presentation" style="border-spacing:0 !important; mso-table-lspace:0pt; mso-table-rspace:0pt; min-width:120px; width:21.1%; border-collapse:collapse" width="21.1%">
<tbody>
<tr>
<td class="hs-footer-copyright" style="border-collapse:collapse; mso-line-height-rule:exactly; word-break:break-word; padding-bottom:10px; color:#556575; font-size:13px !important; font-family:'Helvetica Neue', Helvetica, Arial, sans-serif; line-height:1.8">
© 2021 Help Scout
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<style type="text/css">
@media (prefers-color-scheme: dark ) {
.hs-footer-container {
background-color: #1E1E1E;
}
.hs-footer-address {
color: #A7B3BE;
}
.hs-footer-madeby {
color: #D1DAE3;
}
.hs-footer-copyright {
color: #A7B3BE;
}
}
/* data-ogsc tag targets Outlook email clients */
[data-ogsc] .hs-footer-container {
background-color: #1E1E1E;
}
[data-ogsc] .hs-footer-address {
color: #A7B3BE;
}
[data-ogsc] .hs-footer-madeby {
color: #D1DAE3;
}
[data-ogsc] .hs-footer-copyright {
color: #A7B3BE;
}
[data-ogsc] .hs-footer-address-wrapper {
border-bottom: 1px solid #000000;
}
/* Tweak the padding up on screens larger than 600px */
@media all and (min-width: 600px) {
.hs-footer-address {
padding-bottom: 40px !important;
}
.hs-footer-copyright {
text-align: right !important;
}
}
</style>
</div>
</div>
<!--[if gte mso 9]></table><![endif]-->
<!--[if (mso)|(IE)]></td><![endif]-->
<!--[if (mso)|(IE)]></tr></table><![endif]-->
</div>
<!--[if gte mso 9]></td></tr></table><![endif]-->
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<img alt="" border="0" height="1" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fe3t%252FBto%252F5A%252B113%252FckxP204%252FVWt18S2KP8xRW4yYpqY26Kt1-W8fXtNV4C9-TGW6YWdcG3D7Bqj112/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1myFRI:gF0VfHqc48mGXX4bYEQehKKK_J9PleXF10dUWp4UTdM" style="display:none!important;min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important" width="1"/>
</body>
</html>
3 years ago - yourfriends@helpscout.com
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