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   Virgin Atlantic
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                What we're doing to look after your membership
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                ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
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                     Membership no:
                     <a style="color: #4f145b; text-decoration: none; cursor: text;">
                      <span style="color: #4f145b;">
                       <font style="color: #4f145b;">
                        1075376788
                       </font>
                      </span>
                     </a>
                     <br/>
                     Miles balance:
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                        0
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                <img alt="Thank you for your loyalty" border="0" class="width-100 opacity" src="https://inboxflows.com/_/image/http%253A%252F%252Fres.emails.virginatlantic.com%252Fres%252Fimg%252F41A6343B983FFD270D116044A8992365.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnJlcy5lbWFpbHMudiJ9:1kXMl6:GmK9oWDFw9CwbgVsQCcan7m-ogeTODkh8PMv2zo58aU" style="display: block; padding: 0px; border: none; color: #4f145b; font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 11px; text-align: center; -webkit-text-size-adjust: none; max-width: 600px;" title="Thank you for your loyalty" width="600"/>
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               Hello James,
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                Firstly, we really hope that this finds you well, and that you and your loved ones are keeping safe. You’re one of our most valued customers, so we want to keep you fully up to date on everything we’re doing. And while things are tough right now, we want to make sure we’re sharing the positive news on how we’re taking care of your Flying Club membership and miles.
                <br/>
                <br/>
                As you may know, we were the first UK airline to extend both tier status and voucher expirations. At the moment, these have both been extended for six months, and we’re constantly reviewing the situation to see if we need to extend it further. We know how much you value your hard-earned status and rewards, and we’ll do all we can to help you get the most out of them.
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                Extending miles expiration
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                We’ve also decided to extend all Flying Club miles that were due to expire between April and September. We’re adding an extra six months to your expiry date, to give you more space and time to keep things going. Remember, it just takes one transaction – earning or spending – to keep your miles from expiring for another three years.
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                <a class="opacity" style="text-decoration: none;color: rgb(218,5,48);" target="_blank">
                 <span style="color: rgb(218,5,48);">
                  <font style="color: rgb(218,5,48);">
                   Releasing more availability
                  </font>
                 </span>
                </a>
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                Of course, if you’re ready to book your next adventure, we’re here for you. In fact, we have some great Flying Club reward seat availability
                <strong>
                 <a class="opacity" style="color: rgb(218,5,48);text-decoration: none;" target="_blank">
                  <span style="color: rgb(218,5,48);">
                   <font style="color: rgb(218,5,48);">
                    on flights departing this winter
                   </font>
                  </span>
                 </a>
                 .
                </strong>
                Plus, you can earn some great extra rewards right now, including 2,500 miles per sector when you pay with Paypal, and 100 tier points when you book Flight + Hotel with Virgin Holidays. Find out more about our offers
                <strong>
                 <a class="opacity" style="color: rgb(218,5,48);text-decoration: none;" target="_blank">
                  <span style="color: rgb(218,5,48);">
                   <font style="color: rgb(218,5,48);">
                    here
                   </font>
                  </span>
                 </a>
                 .
                </strong>
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                <a class="opacity" style="text-decoration: none;color: rgb(218,5,48);" target="_blank">
                 <span style="color: rgb(218,5,48);">
                  <font style="color: rgb(218,5,48);">
                   Travel in Summer 2021
                  </font>
                 </span>
                </a>
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            <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="main" width="600">
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                Our flying programme for Summer 2021 launches tomorrow, with services operating from London Heathrow, Manchester, Glasgow and Belfast. We'll fly to 24 destinations around the world, including an exciting new route to Cape Town from November 2020, as we hope to see further recovery from the devastating impact of Covid-19. Find out more about our Summer 2021 schedule and book
                <strong>
                 <a class="opacity" style="color: rgb(218,5,48);text-decoration: none;" target="_blank">
                  <span style="color: rgb(218,5,48);">
                   <font style="color: rgb(218,5,48);">
                    here
                   </font>
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                 .
                </strong>
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                <a class="opacity" style="text-decoration: none;color: rgb(218,5,48);" target="_blank">
                 <span style="color: rgb(218,5,48);">
                  <font style="color: rgb(218,5,48);">
                   Implementing flexible booking changes
                  </font>
                 </span>
                </a>
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                Of course, with the current situation being so dynamic, we understand you may not be ready to book your future travel just yet. So we’ve made our rebooking policies as flexible as possible. If anything changes, you’re able to change the dates on your booking – whether made with miles or money – with no change fee. You can see all the information on our policies
                <strong>
                 <a class="opacity" style="color: rgb(218,5,48);text-decoration: none;" target="_blank">
                  <span style="color: rgb(218,5,48);">
                   <font style="color: rgb(218,5,48);">
                    here
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                 .
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                <a class="opacity" style="text-decoration: none;color: rgb(218,5,48);" target="_blank">
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                  <font style="color: rgb(218,5,48);">
                   Our commitment to your safety
                  </font>
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                We also want to reassure you that we’re closely following, and often exceeding, all the official advice on health precautions relating to Covid-19. We’ve taken a number of extra measures to ensure our customers and people are safe onboard and we are keeping our measures under dynamic review, to ensure your journey with Virgin Atlantic is safe under any circumstance. You can see all the information on our website
                <strong>
                 <a class="opacity" style="color: rgb(218,5,48);text-decoration: none;" target="_blank">
                  <span style="color: rgb(218,5,48);">
                   <font style="color: rgb(218,5,48);">
                    here
                   </font>
                  </span>
                 </a>
                 .
                </strong>
                <br/>
                <br/>
                Thank you, as always, for all your loyalty, support, patience and understanding during this time. We’re looking forward to seeing you onboard again very soon.
                <br/>
                <br/>
                Stay safe,
                <br/>
                <br/>
                Oli Byers
                <br/>
                Senior Vice President Customer Loyalty | Virgin Atlantic
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               <strong>
                Terms and Conditions
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               Mileage balance correct as of:
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                  05/12/2020
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               . Mileage expiry date:
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                  05/16/2021
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                  Flying Club Terms and Conditions apply
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               If you have any queries relating to this communication, please quote AWRS84379A when contacting
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