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yourfriends@helpscout.com

New this month in Help Scout! - New in Help Scout in December 2021 is a messages overhaul, customer properties improvements, and more! December 2021 Release Notes This month in Help Scout we’ve got some exciting new features and an

Dec 17

yourfriends@helpscout.com

Reminder: How FlexJobs Engages Customers with Proactive Messages on October 19th - Join us to celebrate the launch of brand new Messages features. We'll talk with Jess from FlexJobs about how they use Messages. Upcoming Webinar How Flexjobs Engages Customers with Proactive Messages

Oct 14

yourfriends@helpscout.com

NEW: Major improvements to Messages in Help Scout - A brand new Messages dashboard, audience targeting, scheduling, and more all added to Messages in Help Scout. More ways to connect with customers Today we’re excited to launch major updates to our Me

Oct 12

yourfriends@helpscout.com

Register for Product Live this Thursday! - Join product leads for a live event giving you a behind-the-scenes look at what we’ve been up to at Help Scout. Upcoming LIve event Help Scout Product Live! Thursday, November 19, 9:30am PT / 12:30pm

Nov 16

yourfriends@helpscout.com

Get an inside look at what we’re building for you! - Join product leads for a live event giving you a behind-the-scenes look at what we’ve been up to at Help Scout. Upcoming Live Event Help Scout Product Live! Thursday, September 10th, 12pm PT / 3pm ET

Sep 08

yourfriends@helpscout.com

Get an inside look at what we’re building for you! - Join product leads for a live event giving you a behind-the-scenes look at what we’ve been up to at Help Scout. Upcoming Live Event Help Scout Product Live! Thursday, May 28th, 12pm PT / 3pm ET Join

May 22

yourfriends@helpscout.com

March Release Notes: COVID-19 Resources, Chat Ratings, and More - Resources to help during this current crisis, chat ratings, and more new features in Help Scout. March Release Notes: COVID-19 Resources, Chat Ratings, and More We hope you're staying healthy and saf

Apr 01

yourfriends@helpscout.com

Working remotely and communicating in a crisis - We've updated a couple resources on remote work and crisis communications in case they can benefit your team. This is hard. When I sat down to write this, I couldn't think of any better way to descri

Mar 17

yourfriends@helpscout.com

Release Notes: Customer Management, More Powerful Messages, and More! 🚀 - Release Notes is our bimonthly update that highlights recent product improvements so you can easily stay up to date on what’s new. Release Notes: Customer Management, More Powerful Messages, and Much

Nov 07

yourfriends@helpscout.com

Beacon is all grown up ⚡ - You can offer varied experiences according to your capacity, your goals, and the needs of different customers. How Beacon Helps You Provide the Best Service to Your Customers We first introduced Beac

Oct 03

yourfriends@helpscout.com

Keep customers in the flow with Messages - Convert more customers, reduce support requests, and build a better business with targeted messages. Keep Customers In the Flow With Messages Help Scout's Messages feature takes all the powerful emai

Sep 26

yourfriends@helpscout.com

🆕🆕🆕 Just for You You You: Help Scout product updates 🚀 - Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. Release Notes: Proactive Messages, Anonymous Chats, Zapier

Sep 17

help@helpscout.com

Welcome to Help Scout - Welcome to the team! Sarah Jonas created a Help Scout account for you. Welcome to the team! Create a Password What's this about? Help Scout is for companies that need to share an inbox, support custo

Aug 12

help@helpscout.com

Welcome to Help Scout - Welcome to the team! Nicolas Jonas created a Help Scout account for you. Welcome to the team! Create a Password What's this about? Help Scout is for companies that need to share an inbox, support cus

Aug 10

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