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   NORDSTROM
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   To all of our customers.
         ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
 ‌ ‌ ‌ ‌
  </div>
  <!--Body Container Table-->
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         <span style="font-size:11px; font-family:Arial, Helvetica, sans-serif; color:#808080; line-height:12px;">
          To all of our customers.
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     <!-- BEGIN NAVIGATION -->
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       <td align="left" class="width480" style="width: 640px; background-color: #ffffff;" valign="top">
        <!-- Desktop Nav -->
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          <td style="width: 25px;">
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          <td align="left" valign="top">
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            <tr>
             <td align="left" valign="top">
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                <td align="left" style="width: 202px;" valign="top">
                 <a>
                  <img alt="NORDSTROM" border="0" height="25" src="https://inboxflows.com/_/image/https%253A%252F%252Finboxflows.com%252F_%252Fimage%252Fhttps%25253A%25252F%25252Fimage.eml.nordstrom.com%25252Flib%25252Ffe3915707564057d721d74%25252Fm%25252F9%25252F16eedd03-739c-4856-998a-b7b3ee5a250a.png%252F%253Finbox_flows_img_sig%253DeyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbWFnZS5lbWwubiJ9%253A1kXMvk%253A-NezvvU3ofKoGgzp_ZsL6SgNdQkNTmKvtGoKFDlFbts/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZpbmJveGZsb3dzLiJ9:1kXMvk:m069a0LAGbl-TsEvOMu4Vnp5B0itzFPaPdwtGeK_zKM" style="display:block;" width="202"/>
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            <tr>
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              <table border="0" cellpadding="0" cellspacing="0">
               <tr>
                <td align="left" valign="bottom">
                 <div style="font-size: 12px; font-family:Arial, Helvetica, sans-serif; color:#393939; line-height:12px;">
                  <a style="color:#393939; line-height:12px; text-decoration:none; font-weight: bold;">
                   Customer Service
                  </a>
                 </div>
                </td>
                <td align="left" style="padding-left: 51px;" valign="bottom">
                 <div style="font-size: 12px; font-family:Arial, Helvetica, sans-serif; color:#393939; line-height:12px;">
                  <a style="color:#393939; line-height:12px; text-decoration:none;font-weight: bold; ">
                   Shipping
                  </a>
                 </div>
                </td>
                <td align="left" style="padding-left: 51px;" valign="bottom">
                 <div style="font-size: 12px; font-family:Arial, Helvetica, sans-serif; color:#393939; line-height:12px;">
                  <a style="color:#393939; line-height:12px; text-decoration:none;font-weight: bold; ">
                   Returns &amp; Exchanges
                  </a>
                 </div>
                </td>
                <td align="left" style="padding-left: 51px;" valign="bottom">
                 <div style="font-size: 12px; font-family:Arial, Helvetica, sans-serif; color:#393939; line-height:12px;">
                  <a style="color:#393939; line-height:12px; text-decoration:none;font-weight: bold; ">
                   FAQs
                  </a>
                 </div>
                </td>
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                 <div style="font-size: 12px; font-family:Arial, Helvetica, sans-serif; color:#393939; line-height:12px;">
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        <div style="font-size:15px; font-family:Arial, Helvetica, sans-serif; color:#000001; line-height:20px;">
         <strong>
          We hope you are staying well during this time of uncertainty. As we
          <a style="color: #000001; text-decoration:underline;">
           shared earlier this month
          </a>
          , we made the decision to temporarily close all our U.S. and Canada stores, including Nordstrom, Nordstrom Rack, Trunk Club, Jeffrey, Nordstrom Local and Last Chance locations for two weeks to help do our part to slow the spread of COVID-19. We will extend this temporary closure for at least another week, through April 5. It's clear the situation is evolving, and at this time we don't know for certain how long our stores will be closed. We will continue to keep you informed as we have news to share.
         </strong>
         <br/>
         <br/>
         Until we can reopen our doors, we're focused on serving you online, whether that's on
         <a style="color: #000001; text-decoration:underline;">
          Nordstrom.com
         </a>
         ,
         <a style="color: #000001; text-decoration:underline;">
          Nordstromrack.com
         </a>
         ,
         <a style="color: #000001; text-decoration:underline;">
          Trunkclub.com
         </a>
         or our
         <a style="color: #000001; text-decoration:underline;">
          apps
         </a>
         . We are deeply grateful for the dedication and resilience of our
         <a style="color: #000001; text-decoration:underline;">
          employees who make our ecommerce business possible
         </a>
         , and we are doing everything we can to keep them safe and healthy.
         <br/>
         <br/>
         This situation has real impacts for our employees, and we continue to do what we can to best take care of them. We've continued to provide pay since our stores first closed and will do that for another week, through April 5. Benefits will continue for our store employees through April. We're connecting with each of them to ensure they have the resources they need to support themselves and their families. If you'd like to learn more about our approach, you can read our email to all Nordstrom employees
         <a style="color: #000001; text-decoration:underline;">
          here
         </a>
         .
         <br/>
         <br/>
         In this time of great need, we're also looking for unique ways to help others in our communities. For example, we're leveraging our Alterations teams in Washington, Oregon, Texas and California to sew more than 100,000 masks that will be distributed to
         <a style="color: #000001; text-decoration:underline;">
          Providence Health &amp; Services
         </a>
         . We're also continuing to support our partners providing critical services to those impacted by COVID-19. You can visit our
         <a style="color: #000001; text-decoration:underline;">
          Nordstrom Now blog
         </a>
         to see more on all our efforts and how you can help.
         <br/>
         <br/>
         Thank you again for your loyalty and support,
         <br/>
         <br/>
         Pete and Erik Nordstrom
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                      Your Account
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               This is a service message from Nordstrom.
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                NORDSTROM,
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                 1600 Seventh Avenue, Suite 2600, Seattle, WA 98101
                </a>
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                Nordstrom Privacy Policy
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               ©2020 Nordstrom
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