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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "//www.w3.org/TR/html4/strict.dtd">
<html>
 <head>
  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
  <meta content="width=device-width" name="viewport"/>
  <meta content="telephone=no" name="format-detection"/>
  <style data-premailer="ignore" type="text/css">
   #outlook a{
    padding: 0;
  }
  body{
    -webkit-text-size-adjust: none;
    -ms-text-size-adjust: none;
    font-weight: 400;
  }
  .ReadMsgBody{
    width: 100%;
  }
  .ExternalClass{
    width: 100%;
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  img {
    border: 0;
    max-width: 100%;
    height: auto;
    outline: none;
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    margin: 0;
    padding: 0;
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  #backgroundTable{
    height: 100% !important;
    margin: 0;
    padding: 0;
    width: 100% !important;
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  </style>
  <style type="text/css">
   /**
   * Generic
   */

  .main {
    font-family: Helvetica, Arial, sans-serif;
    letter-spacing: 0;
    width: 100%;
  }

  table {
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  td {
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    font-family: Helvetica, Arial, sans-serif;
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  a {
    border: none;
    outline: none !important;
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  /**
   * Content
   */

  .content-td {
    color: #222;
    line-height: 20px;
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  .content-td > :first-child {
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    padding-top: 0;
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  .content-td h1 {
    font-size: 1.3em;
    font-weight: bold;
    line-height: 25px;
    margin-top: 20px;
    margin-bottom: 5px;
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  .content-td h1 + h2 {
    margin-top: 0 !important;
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  .content-td h2 + h1 {
    margin-top: 0 !important;
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  .content-td h2 {
    font-size: 1.1em;
    font-weight: bold;
    margin: 20px 0 5px;
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  .content-td h3 ,
  .content-td h4 ,
  .content-td h5 {
    font-size: 13px;
    font-weight: bold;
    margin-bottom: 5px;
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  .content-td p {
    margin: 0 0 15px 0;

  }

  .content-td p img,
  .content-td h1 img,
  .content-td h2 img,
  .content-td li img,
  .content-td .intercom-h2b-button img {
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  .content-td ul {
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  .content-td ol li,
  .content-td ul li {
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  .content-td blockquote {
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    margin: 10px 0;
    font-style: italic;
    color: #8C8C8C;
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  .content-td blockquote a {
    color: #8C8C8C;
  }

  .content-td img {
    max-width: 100%;
    margin: 15px 0 15px;
  }

  .content-td .intercom-container {
    margin-bottom: 16px;
  }

  .content-td hr {
    border: none;
    border-top: 1px solid #DDD;
    border-bottom: 0;
    margin: 20px 0;
  }

  .content-td table th {
    font-weight: bold;
    background: #F6F6F6;
  }

  .content-td table td,
  .content-td table th {
    padding: 7px 10px;
    border: 1px solid #DADADA;
    text-align: left;
    vertical-align: top;
  }

  .content-td table {
    margin-bottom: 20px;
    border-collapse: collapse;
    border-spacing: 0;
  }

  .content-td table.intercom-container.intercom-align-center {
    margin-left: auto;
    margin-right: auto;
  }

  .content-td table.intercom-container td {
    border: none;
    padding: 0;
    margin: 0;
  }

  /**
   * Footer
   */

  .footer {
    width: 100%;
    font-family: Helvetica, Arial, sans-serif;
  }

  .footer .footer-td {
    padding: 10px 0;
    text-align: left;
    width: 100%;
    font-size: 11px;
    color: #999999;
  }

  .footer a {
    text-decoration: underline;
    font-size: 11px;
    color: #999999;
  }
  </style>
  <style data-premailer="ignore" type="text/css">
   .content-td blockquote + * {
    margin-top: 10px !important;
  }

  .ExternalClass .content-td h1 {
    padding: 15px 0 5px 0 !important;
  }

  .ExternalClass .content-td h2 {
    padding: 0 0 5px 0 !important;
  }

  .ExternalClass .content-td p {
    padding: 10px 0 !important;
  }

  .ExternalClass .content-td hr + * {
    padding-top: 20px !important;
  }

  .ExternalClass .content-td .intercom-container {
    padding: 5px 0 !important;
  }

  .ExternalClass .content-td ol ,
  .ExternalClass .content-td ul {
    padding: 0 0 20px 40px !important;
    margin: 0 !important;
  }

  img {
    max-width: 600px !important;
  }
  @media (max-width: 600px) {
    img {
      max-width: 100% !important;
    }
  }
  </style>
  <style type="text/css">
   .intercom-align-right {
  text-align: right !important;
}
.intercom-align-center {
  text-align: center !important;
}
.intercom-align-left {
  text-align: left !important;
}
/* Over-ride for RTL */
.right-to-left .intercom-align-right{
  text-align: left !important;
}
.right-to-left .intercom-align-left{
  text-align: right !important;
}
.right-to-left .intercom-align-left {
  text-align:right !important;
}
.right-to-left li {
  text-align:right !important;
  direction: rtl;
}
.right-to-left .intercom-align-left img,
.right-to-left .intercom-align-left .intercom-h2b-button {
  margin-left: 0 !important;
}
.intercom-attachment,
.intercom-attachments,
.intercom-attachments td,
.intercom-attachments th,
.intercom-attachments tr,
.intercom-attachments tbody,
.intercom-attachments .icon,
.intercom-attachments .icon img {
  border: none !important;
  box-shadow: none !important;
  padding: 0 !important;
  margin: 0 !important;
}
.intercom-attachments {
  margin: 10px 0 !important;
}
.intercom-attachments .icon,
.intercom-attachments .icon img {
  width: 16px !important;
  height: 16px !important;
}
.intercom-attachments .icon {
  padding-right: 5px !important;
}
.intercom-attachment {
  display: inline-block !important;
  margin-bottom: 5px !important;
}

.intercom-interblocks-content-card {
  width: 334px !important;
  max-height: 136px !important;
  max-width: 100% !important;
  overflow: hidden !important;
  border-radius: 20px !important;
  font-size: 16px !important;
  border: 1px solid #e0e0e0 !important;
}

.intercom-interblocks-link,
.intercom-interblocks-article-card {
  text-decoration: none !important;
}

.intercom-interblocks-article-icon {
  width: 22.5% !important;
  height: 136px !important;
  float: left !important;
  background-color: #fafafa !important;
  background-image: url('https://inboxflows.com/_/image/https%253A%252F%252Fstatic.intercom-mail-100.com%252Fassets%252Farticle_book-1a595be287f73c0d02f548f513bfc831.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZzdGF0aWMuaW50ZSJ9:1kXPQK:pyZxQrjGX3UmU83zM71mYtCZNtD2QI5VJ6vkQIaDKxQ') !important;
  background-repeat: no-repeat !important;
  background-size: 32px !important;
  background-position: center !important;
}

.intercom-interblocks-article-text {
  width: 77.5% !important;
  float: right !important;
  background-color: #fff !important;
}

.intercom-interblocks-link-title,
.intercom-interblocks-article-title {
  color: #519dd4 !important;
  font-size: 15px !important;
  margin: 16px 18px 12px !important;
  line-height: 1.3em !important;
  overflow: hidden !important;
}

.intercom-interblocks-link-description,
.intercom-interblocks-article-body {
  margin: 0 18px 12px !important;
  font-size: 14px !important;
  color: #65757c !important;
  line-height: 1.3em !important;
}

.intercom-interblocks-link-author,
.intercom-interblocks-article-author {
  margin: 10px 15px !important;
  height: 24px !important;
  line-height: normal !important;
}

.intercom-interblocks-link-author-avatar,
.intercom-interblocks-article-author-avatar {
  width: 16px !important;
  height: 16px !important;
  display: inline-block !important;
  vertical-align: middle !important;
  float: left;
  margin-right: 5px;
}

.intercom-interblocks-link-author-avatar-image,
.intercom-interblocks-article-author-avatar-image {
  width: 16px !important;
  height: 16px !important;
  border-radius: 50% !important;
  margin: 0 !important;
  vertical-align: top !important;
  font-size: 12px !important;
}

.intercom-interblocks-link-author-name,
.intercom-interblocks-article-author-name {
  color: #74848b !important;
  margin: 0 0 0 5px !important;
  font-size: 12px !important;
  font-weight: 500 !important;
  overflow: hidden !important;
}

.intercom-interblocks-article-written-by {
  color: #8897a4 !important;
  margin: 1px 0 0 5px !important;
  font-size: 12px !important;
  overflow: hidden !important;
  vertical-align: middle !important;
  float: left !important;
}
  </style>
 </head>
 <body bgcolor="white" style="background-color: white">
  <table align="center" bgcolor="transparent" border="0" cellpadding="0" cellspacing="0" class="main" style="border-collapse: separate; border-spacing: 0; font-family: Helvetica, Arial, sans-serif; letter-spacing: 0; table-layout: fixed; width: 100%">
   <tbody>
    <tr>
     <td class="content-td" style="color: #222; font-family: Helvetica, Arial, sans-serif; line-height: 20px; padding: 0">
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; padding-top: 0; text-align: left !important">
       Hi User,
      </p>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       I’m writing to let you know about an upcoming change to the way we store Visitor data in Intercom, coming into effect on
       <b>
        May 11th, 2018
       </b>
       .
      </p>
      <h2 align="left" class="intercom-align-left" style="font-size: 1.1em; font-weight: bold; margin: 20px 0 5px; text-align: left !important">
       What’s changing
      </h2>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       In preparation for the new EU General Data Protection Regulation (GDPR), we will now be
       <b>
        expiring Visitor data once a Visitor has not been seen for nine months
       </b>
       .
      </p>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       This means that from
       <b>
        May 11th, 2018
       </b>
       :
      </p>
      <ul style="list-style-type: disc; margin: 0 0 20px 40px; padding: 0">
       <li style="margin: 5px 0">
        We will automatically delete the IP and location of visitors who have not visited your site in 9 months.
       </li>
       <li style="margin: 5px 0">
        If a visitor returns after 9 months they will be treated like a new visitor. There will be no record of previous visitor auto messages or conversations.
       </li>
      </ul>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       This change only impacts
       <a style="border: none; color: #1251ba; outline: none !important; text-decoration: underline" target="_blank">
        Visitor data
       </a>
       – all other data is unaffected. Note, while GDPR is an EU regulation, it ultimately affects any business with customers in the EU which is why we are applying these changes globally across our entire customer base.
      </p>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       If you need any help or have questions, just let us know.
      </p>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       Thanks,
      </p>
      <p align="left" class="intercom-align-left" style="margin: 0 0 15px; text-align: left !important">
       Alex
      </p>
     </td>
    </tr>
   </tbody>
  </table>
  <table align="middle" class="footer" style="border-collapse: separate; border-spacing: 0; font-family: Helvetica, Arial, sans-serif; table-layout: fixed; width: 100%" width="100%">
   <tbody>
    <tr>
     <td align="left" class="footer-td" style="color: #999999; font-family: Helvetica, Arial, sans-serif; font-size: 11px; padding: 10px 0; text-align: left; width: 100%">
      <p class="unsub">
       Don't want to get emails like this?
       <a style="border: none; color: #999999; font-size: 11px; outline: none !important; text-decoration: underline">
        Unsubscribe from our emails
       </a>
      </p>
     </td>
    </tr>
   </tbody>
  </table>
  <img alt="intercom" height="1" src="https://inboxflows.com/_/image/https%253A%252F%252Fvia.intercom-mail-100.com%252Fo%253Fh%253D183e8502f587cbc3c1eccd280cf6b5b8f8bdbad8-15668670838/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ2aWEuaW50ZXJjbyJ9:1kXPQK:7xM5NVoF7-iTnv4druuUp37doaO7cwn7PorMbtnQapU" style="display: block;" width="1"/>
  <img alt="" border="0" height="1" src="https://inboxflows.com/_/image/https%253A%252F%252Fspe.via.intercom-mail.com%252Fq%252FvOf7mwkwjcKMhQQ5yZnNQQ~~%252FAAAAAQA~%252FRgRcriaePlcIaW50ZXJjb21YBAAAAAdCCgABnqHLWhYSDE1SEzMxZmE1ZDU4QHVpZmVlZC5jb20~/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZzcGUudmlhLmludCJ9:1kXPQK:c6MfUMkKV8hRklFlIq6oxSRPY5_xWYHeS9VPpazFXy0" width="1"/>
 </body>
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