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- & Other Stories
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Etsy Seller
Subscribed 3 years, 11 months ago
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Etsy Purchase Protection
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Sell Confidently on Etsy.
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Earlier this year we let you know that we’ll be
<strong>
investing in our continued growth to help bring you more buyers,
</strong>
and
<strong>
keep Etsy a beloved and trusted marketplace.
</strong>
We understand that as a small business owner you may need extra support when things go wrong with an order. So today, we’re excited to announce
<strong>
a new programme that directly invests in our sellers and provides more support when the unexpected happens: Etsy Purchase Protection.
</strong>
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With this new programme, for qualifying orders up to $250 USD (or the equivalent of your local currency) including postage and taxes,
<strong>
Etsy will refund buyers and you’ll keep your earnings if:
</strong>
<ul>
<li>
A buyer never received their package (for example, if it was lost in transit)
</li>
<li>
Their item arrived damaged (for the first instance per calendar year)
</li>
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<!-- EDIT paragraph + link -->
<p style="text-decoration: none; color: #000000;">
<a style="text-decoration: none; color: #000000;">
We know that as an Etsy seller, you do everything you can to ensure a smooth and successful experience for your customers.
<strong>
Chances are you won’t encounter an issue after dispatching an order
</strong>
on Etsy, but if you do
<strong>
we’re here to make that process a little bit easier with Etsy’s Purchase Protection programme.
</strong>
</a>
</p>
<p style="text-decoration: none; color: #000000;">
<a style="text-decoration: none; color: #000000;">
We’re excited to offer this programme at no additional cost to you.
<strong>
Etsy’s Purchase Protection programme will go into effect 1st August.
</strong>
To learn more, read our
<u>
Site Update
</u>
.
</a>
</p>
<center>
<p style="text-decoration: none; color: #000000; font-size: 12px;">
<a style="text-decoration: none; color: #000000;">
See
<u>
here
</u>
for full programme details and eligibility criteria.
</a>
</p>
</center>
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<img alt="" class="" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F629a38041af335133e9def71%252Foriginal.png%253F1654274052/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1nyCDX:M8I1aCeRPRe8emKbaFR2UKF77o1pgHyXCVKzCzYBq8U" style="-ms-interpolation-mode: bicubic; border-radius: 6px; clear: both; display: block; height: 100%; max-height: 240px; max-width: 240px; object-fit: cover; object-position: center; outline: none; overflow: hidden; text-decoration: none; width: 100%; border: none;"/>
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<a style="text-decoration: none; color: #ffffff;">
Watch the announcement
</a>
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<!-- EDIT Paragraph 2 + link -->
<a style="text-decoration: none; color: #ffffff;">
Hear from Etsy’s Chief Operating Officer, Raina Moskowitz, to learn more about how we designed Etsy’s Purchase Protection programme with you in mind.
</a>
<!-- END EDIT Paragraph 2 + link -->
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See the video →
</a>
<!-- END EDIT CTA 2 + link -->
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<img alt="" border="0" height="" src="https://inboxflows.com/_/image/https%253A%252F%252Fappboy-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F60b5c1659d00f92ce0f800e5%252Foriginal.png%253F1622524261/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZhcHBib3ktaW1hZyJ9:1nyCDX:iFbn0aJw8TvU_1ceME5H1a7lAyG0fnpLd_Qjq5o8jY0" style="-ms-interpolation-mode: bicubic; clear: both; display: block; height: auto; max-width: 72px; outline: none; text-decoration: none; width: 100%;" width="72"/>
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Let's be friends
</td>
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If you live in North America or South America, this email is sent by Etsy, Inc., 117 Adams Street, Brooklyn, NY, 11201, US; if you live elsewhere, this email is sent by Etsy Ireland UC, a subsidiary of Etsy, Inc., 66/67 Great Strand Street, Dublin 1, D01 RW84, Ireland having company registration number 495696 and VAT registration number IE9777587C.
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Copyright 2022 Etsy, Inc., an affiliate of Etsy Ireland UC. All rights reserved.
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1 year, 11 months ago - email@seller.etsy.com
Introducing: Etsy’s Purchase Protection programme
Find out what’s changing in August. Etsy Purchase Protection Sell Confidently on Etsy. Earlier th...