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Etsy Seller
Subscribed 3 years, 11 months ago
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Listing specific policies give you more flexibility.
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Now you can decide which items from your shop are returnable
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Earlier this year we let you know that we’d be committing to bringing you tools that give you more flexibility to run your business on your own terms. We know that as a creative business owner, you sell a range of unique items – some of which may or may not be returnable. And we’ve heard from sellers that only being able to set one return policy doesn’t meet your needs. So we worked directly with sellers to listen and learn on how we could improve the tools you use to set your shop policies. That’s why we’re excited to announce that
<strong>
you can now set different return policies for each listing in your shop
</strong>
– giving you even more flexibility. Here’s what this means for you:
</a>
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<ul>
<li>
<strong>
You now have the ability to decide which items from your shop, if any, can be returned by your buyers.
</strong>
</li>
<li>
This change gives you
<strong>
more flexibility,
</strong>
instead of having one return policy that applies to your entire shop.
</li>
<li>
You can
<strong>
create one return policy and apply it to all of your listings
</strong>
(or just some of them) with a few clicks.
</li>
<li>
<strong>
If you currently have a written return policy,
</strong>
meaning the policy was created by you, outside of the standard choices provided by Etsy,
<strong>
we won’t support these after 31st October – meaning you won’t have a return policy.
</strong>
</li>
<li>
<a style="text-decoration: none; color: #000000;">
<strong>
If you’d like to set new return policies for your listings,
</strong>
<u>
you can do that here.
</u>
</a>
</li>
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Learn more
</a>
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How do I create a return policy for my listings?
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We’ve heard from buyers that it would be helpful to see consistent return policies in the same place across Etsy. Here’s how to create a return policy for your listings:
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Create a return policy
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If you live in North America or South America, this email is sent by Etsy, Inc., 117 Adams Street, Brooklyn, NY, 11201, US; if you live elsewhere, this email is sent by Etsy Ireland UC, a subsidiary of Etsy, Inc., 66/67 Great Strand Street, Dublin 1, D01 RW84, Ireland having company registration number 495696 and VAT registration number IE9777587C.
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1 year, 7 months ago - email@seller.etsy.com
Now you can specify which of your listings are returnable
Listing specific policies give you more flexibility. Now you can decide which items from your sho...