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   We surveyed hundreds of digital experience pros. Here’s what we learned. Most businesses know that their digital experience is the most important customer touch point–yet many still fail to deliver a great experience.
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                   THE STATE OF DX 2020
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                   We surveyed hundreds of digital experience pros. Here’s what we learned.
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                   Most businesses know that their digital experience is the most important customer touch point–yet many still fail to deliver a great experience.
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                   We asked digital experience pros how they approach digital experience across four key areas: Alignment, Technology, Outcomes, and Mindset (ATOM).
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                   We found out that those who are providing a great experience have
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                    a few key things in common
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                   .
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                   For a deeper dive, download our full report: The State of Digital Experience 2020: Mapping a Path to DX Maturity.
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                         GET THE REPORT
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