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What you need to do
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Hi Ramy,
<br/>
<br style="-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;"/>
On 6th December we sent you an email about our decision to no longer provide investment services in the UK and as a result, your Wealthsimple account(s) will be closed as per your
<a style="color:#6c6c6c; text-decoration:underline;" target="_blank">
Investment Terms
</a>
. You need to
<a style="color:#6c6c6c; text-decoration:underline;" target="_blank">
withdraw
</a>
or
<a style="color:#6c6c6c; text-decoration:underline;" target="_blank">
transfer
</a>
your account(s) to another financial institution by
<span style="font-family: 'FuturaPT-Heavy', 'Roboto', Helvetica, Arial, sans-serif;">
<strong>
5th January 2022
</strong>
</span>
.
<br/>
<br/>
<span style="font-family: 'FuturaPT-Heavy', 'Roboto', Helvetica, Arial, sans-serif;">
<strong>
You’re receiving this email because you don’t have a designated bank account on file. As a result, we will not be able to return your funds automatically.
</strong>
</span>
<br/>
<br/>
Please add a designated bank account
<a style="color:#6c6c6c; text-decoration:underline;" target="_blank">
here
</a>
before you initiate a withdrawal. If you have not taken action by 5th January, you will need to contact
<a mc-deep-link="false" style="color:#6c6c6c; text-decoration:underline;" target="_blank">
support@wealthsimple.com
</a>
to claim your funds, and this process may take considerably longer.
<br/>
<br/>
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Withdraw
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<br style="-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;"/>
Please note the Wealthsimple mobile app is no longer accessible but you still have full access to your account from your phone or computer using a web browser.
<br/>
<br/>
</td>
</tr>
<tr>
<td style="font-family: 'FuturaPT-Book', 'Roboto', Helvetica, Arial, sans-serif; font-size: 20px; line-height: 30px; color:#6c6c6c; text-align: left; padding: 0px 0 40px 0;">
If you have any other questions, please refer to our
<a style="color:#6c6c6c; text-decoration:underline;" target="_blank">
FAQs
</a>
or reach out to our team directly at
<a mc-deep-link="false" style="color:#6c6c6c; text-decoration:underline;" target="_blank">
support@wealthsimple.com
</a>
or 0800 808 5653.
<br/>
<br/>
Many thanks!
<br/>
<br/>
Client Success,
<br/>
The Wealthsimple UK Team
<br/>
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Wealthsimple UK Ltd.
<br/>
<span class="unstyle-auto-detected-links">
<a style="color: #888888; text-decoration: none;">
60 St Martin’s Lane
<br/>
London, WC2N 4JS
</a>
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<br/>
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View in browser
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•
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Privacy Policy
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Wealthsimple UK Ltd. is authorised and regulated by the Financial Conduct Authority (Firm Ref No. 747883). Wealthsimple UK Ltd. is a limited company registered in England (Company No.
<a style="color: #888888; text-decoration: none;">
10154561
</a>
). With investment, your capital is at risk. The value of your portfolio with Wealthsimple can go down as well as up and you may get back less than you invest.
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2 years, 11 months ago - invest@email.wealthsimple.com
Action required on your Wealthsimple Account
What you need to do ...