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    ##- Please type your reply above this line -##
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    Your request (219283) has been received and is being reviewed by our Support Bears.
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    If there's anything else you think of that you'd like us to 'bear' in mind, just respond to this email.
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    We do our best to address all issues within 24 hours. In the meantime, please visit our help page (
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    Here are some great articles that might help:
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              How do I upgrade to an unlimited plan?
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             <p class="article-snippet" style="font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-size:13px;line-height:20px;text-decoration:none;margin-top:10px;" target="_blank">
              You can easily get an unlimited, secure VPN account in a few steps. To do so, head to our website and select "Get...
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               Read more
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                  ✔      Yes, close my request
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              How much data do free users get?
             </a>
             <p class="article-snippet" style="font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-size:13px;line-height:20px;text-decoration:none;margin-top:10px;" target="_blank">
              TunnelBear has a great free VPN option that allows unpaid users to use 500MB per month, which is perfect for testing...
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               Read more
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                  ✔      Yes, close my request
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             <a class="article-link" style="font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-size:13px;line-height:16px;text-decoration:none;color:#30AABC;display:block;" target="_blank">
              How do I change my subscription type?
             </a>
             <p class="article-snippet" style="font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-size:13px;line-height:20px;text-decoration:none;margin-top:10px;" target="_blank">
              If you’re currently paying monthly from your credit card, you can upgrade to a yearly subscription by logging into...
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               Read more
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                <!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://help.tunnelbear.com/requests/automatic-answers/ticket/solve/article/360006798452?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoyMjc5NjUxLCJ1c2VyX2lkIjozOTYzNzM1ODExNTEsInRpY2tldF9pZCI6MjE5MjgzLCJkZWZsZWN0aW9uX2lkIjozNjAzMjYyOTMxNzIsImFydGljbGVzIjpbMzYwMDA3MDgzMzUxLDM2MDAwNzAwNDQxMSwzNjAwMDY3OTg0NTJdLCJ0b2tlbiI6bnVsbCwiZXhwIjoxNTg4ODQ4OTcxfQ.iu0oraa0osERvqDGoHRwLlet-ikcJkol7IHjuqA8KFQ" style="font-family:'Lucida Grande',Verdana,Arial,sans-serif;height:40px;v-text-anchor:middle;width:180px;margin: 0;" arcsize="4%" strokecolor="#68737D" fillcolor="#ffffff"><w:anchorlock/><center style="color:#68737D;font-family:sans-serif;font-size:12px;">&#x2714      Yes, close my request</center></v:roundrect><![endif]-->
                <a style="background-color:#ffffff;border:1px solid #68737D;border-radius:4px;color:#68737D;display:inline-block;font-family:sans-serif;font-size:12px;line-height:40px;text-align:center;text-decoration:none;width:180px;-webkit-text-size-adjust:none;mso-hide:all;margin: 0;">
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                  ✔      Yes, close my request
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   If an article answers your question, don't forget to close your request!
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          <img alt="" height="40" src="https://inboxflows.com/_/image/https%253A%252F%252Fsecure.gravatar.com%252Favatar%252Fc7b96322438265f55ec5d54de34d4285%253Fsize%253D40%2526default%253Dhttps%253A%252F%252Fassets.zendesk.com%252Fimages%252F2016%252Fdefault-avatar-80.png%2526r%253Dg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZzZWN1cmUuZ3JhdiJ9:1kXMsc:t38fApU0iuh97lydML8sJrq63xdqOPGCLrHIA6_5Tmc" style="height: auto; line-height: 100%; outline: none; text-decoration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" width="40"/>
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           <strong>
            34f81f55
           </strong>
          </p>
          <p style="font-family: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;">
           Apr 7, 06:56 EDT
          </p>
          <div class="zd-comment" dir="auto" style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">
           <p dir="auto" style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">
            I didn't realise the account was renewing - can I get a refund for the latest payment please? I haven't used TunnelBear in ages and don't need it.
           </p>
           <p dir="auto" style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">
            -------------
           </p>
           <p dir="auto" style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">
            [x] How can we help?: I'm having an issue with my subscription, payments, or account
            <br/>
            [x] What's the problem?: I'd like to cancel my subscription
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            Account type: Paid
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