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- Chrome plugin
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- VPN
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- 1&1
- 1Password
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- 6pm
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- Adidas
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- Airbnb
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- Brooks
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- Chevrolet
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- Circle
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- ClickUp
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- Cloudflare
- Clubhouse
- Clue
- Coach
- Coastal
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- Common Sense
- Conductor
- Converse
- ConvertKit
- CopyAI
- Costa del Mar
- Costco
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- Craft
- Craigslist
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- Crocs
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- Customer.io
- DFS
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- Deliveroo
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- Delivra - The Inbox
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- HotelTonight
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- Houzz
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- Nike
- No Mercy / No Malice
- Nolan Interior
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- Now TV
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- OfferUp
- Officevibe
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- Old Navy
- Oliver Peoples
- Omega
- OpenSea
- OpenTable
- Otiumberg
- Outdoor Voices
- Overstock
- Ozone Socks
- PandaDoc
- Pandora
- Patagonia
- Patreon
- Paula's Choice Skincare
- PayPal
- Peloton
- Persol
- Pet Supermarket
- Petco
- Picniic
- Pier 1
- Pipedrive
- Pitch
- Pizza Express
- Plated
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- Pluralsight
- Podia
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- Postmates
- Pottery Barn
- Prada
- PrettyLittleThing
- Primark
- Process Street
- Puma
- Pure Life
- Purple
- QVC
- Quibi
- QuickBooks
- Quill
- Quizlet
- Quora
- REI
- Racket
- RallyUp
- Ray-Ban
- Raymond Weil
- Redbubble
- Reebok
- Reflectly
- Replit
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- Revolut
- Revolve
- Rezi
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- Ritual Zero Proof
- Road Scholar
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- Rumpl
- Runkeeper
- SNKRS by Nike
- Saks Fifth Avenue
- Sally Beauty
- Samsonite
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- Scentbird
- Schoolhouse
- Scribd
- Seamless
- Search Metrics
- Seedlip
- Selfridges
- Sephora
- ServiceNow
- Shein
- Shop.com
- Shopify
- Shpock
- Shudder
- Shwood and Stanley
- Simba
- Skechers
- Skillshare
- Skims
- Skyscanner
- Slack
- Slite
- Smiley Movement
- Snapchat
- Snowe
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- Society6
- Sock Fancy
- Soka Home
- SoloLearn
- Soludos
- Sonno
- SoundCloud
- Southwest
- Soylent
- Sparkling Ice
- SpeedWeed
- Spotify
- Spreadshirt
- Square
- Squarespace
- Squarespace Scheduling
- Staples
- Starbucks
- Steam
- Stitch Fix
- Stojo
- Stone Forest
- Strava
- Strikingly
- Stripe
- Substack
- SumUp
- Sun Basket
- SunGod
- Sunglass Hut
- Sunsama
- Superdrug
- SurveyMonkey
- Swarovski
- Sweatcoin
- Swoon
- TRNK
- Tag Heuer
- Tally
- Target
- Taste Trunk
- Teachable
- Teachlr
- Techcrunch
- Technics
- Ted Baker
- TeePublic
- Tempur
- Tempur-Pedic
- Terrain
- Tesla
- The Absorption Company
- The Hustle
- The Jewel Hut
- The New York Times
- The Ordinary
- The White Company
- Thinx
- Threadless
- Three Spirit
- Thryve
- Tidal
- Tide.fm
- Tiffany & Co
- TikTok
- Tinder
- Todoist
- Tom Ford
- Tommy John
- Topshop
- Tory Burch
- TouchNote
- Trainline
- TransferWise
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- Trello
- Triibe
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- Typeform
- UGG
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- Uber
- Uber Eats
- Udacity
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- Ulta
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- UncommonGoods
- Under Armour
- United
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- Urban Outfitters
- VIIA
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- Vans
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- Victoria's Secret
- Vimeo
- Vineyard Vines
- Vinted
- Viome
- Virgin Atlantic
- Vistaprint
- Voog
- Vueling
- WE
- WW (Weight Watchers)
- WalMart
- Walgreens
- Wallapop
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- Warby Parker
- Watch Shop
- Watch Station
- Watches.com
- Wattpad
- Wayfair
- Waze
- Wealthsimple
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- Whimsical
- Williams Sonoma
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- Wix
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- Wooden Spoon Herbs
- WordPress
- World Market
- Wowcher
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- YouTube
- YouTube Music
- Zales
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- Zara
- Zazzle
- Zeelool
- Zendesk
- Zero
- Zillow
- Zoe & Morgan
- Zoopla
- Zulily
- eBay
- eToro
- hiyo
- omnisend
- uBiome
Linear Registered user
Subscribed 5 years ago
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Linear Changelog - Templates for Slack, Intercom, and Zendesk
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Slack templates
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Add templates to your Slack integration from
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Slack
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When using a template, any fields set in the template will be pre-filled for you such as the assignee, label, project, status, and description. If your issue template has sub-issues, they’ll be created automatically with the parent issue and can be edited in Linear.
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Intercom & Zendesk templates
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We’ve also added templates to Intercom and Zendesk to make it easier to follow your existing workflows and file high quality bug reports and feature requests coming for your customers.
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Like with Slack, you can choose up to 5 issue templates to add to your support integration. Enable the desired templates for your integration from
<a>
workspace template settings
</a>
or any team template settings page, or from the templates section in the
<a>
Intercom
</a>
or
<a>
Zendesk
</a>
settings pages. Once enabled, they’ll become available in those applications in the Linear sidebar under
<em>
Templates
</em>
. When applied, the template will pre-fill available fields such as title,
description, status, and label as well as create sub-issues when applicable.
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Improvements and Fixes
</h2>
<ul>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
We now allow showing and hiding empty groups when grouping issues by SLA or project milestone
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[a11y] Improved accessibility of control toolbars: you can now use
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
ArrowLeft
</kbd>
and
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
ArrowRight
</kbd>
to move between focused buttons in the buttons toolbar (available in the issue creation modal, project creation modal, sub-issue editor, etc)
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
When creating a sub-issue, we now auto-assign it to the parent issue assignee if all other children are assigned to the same person
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
It is now possible to favorite the team's cycles page, projects page, and views page
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
It is now possible to favorite user pages
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
When you are mentioned in a comment, you will now only receive a comment mention notification rather than both a comment mention notification and a notification that you were subscribed to the issue
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
We now show assignee and priority on controls opening sub-issues
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
We no longer offer to save a draft of an unchanged template when composing an issue
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Using
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Option + C
</kbd>
to create an issue from a template now shows all teams you belong to
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
It is now possible to group projects by project update health:
<em>
On Track, At Risk, Off Track
</em>
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Columns titled "Estimate" are now transferred when importing from a Jira CSV file
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
The snooze issue action shortcut in Triage is now
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Shift
</kbd>
+
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
H
</kbd>
instead of
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
H
</kbd>
so as not to conflict with the "remind me about this issue" action shortcut
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Updated the shortcut for uploading files in the editor to
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Cmd
</kbd>
+
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Shift
</kbd>
+
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
U
</kbd>
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Similar to issue views, you can now use
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Cmd
</kbd>
+
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
B
</kbd>
to toggle the layout display option on projects views
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
You can now add SLA and subscribe/unsubscribe from the contextual menu in the issue list and board
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed a bug where it was not possible to change workspaces in the desktop app in rare circumstances
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed a bug where going back to the active or upcoming cycle would not persist filters
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed a bug where the milestone was hidden when pressing
<em>
Cancel
</em>
in the project edition modal
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed an issue where the add attachment keyboard shortcut
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
Ctrl
</kbd>
+
<kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
L
</kbd>
wasn't being executed in the create issue modal
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed a problem when editing an issue template where sub-issues didn't notify the user that there are unsaved changes when leaving the page
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
Fixed a bug that prevented copying images to the clipboard via the context menu
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Desktop] The New tab button now appends a new tab instead of inserting it adjacent to the current tab
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Slack] We now automatically uninstall the Linear app from your Slack workspace when you delete the Slack integration on Linear
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Slack] We now show the Slack message author in the attachment when a Linear issue is created from a Slack message
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Slack] Linking a Slack message permalink in Linear will now automatically fetch message details from Slack and generate a rich attachment if you have the Slack integration installed with sufficient scopes
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Slack] Fixed an issue where Slack display names were sometimes missing in Linear for comments synced from Slack
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Zendesk] Added the ticket description to the Zendesk attachment when creating the attachment from the Linear client
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Zendesk] Fixed a bug that was causing Zendesk ticket links created from Linear to not appear in the Zendesk integration
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Zendesk] Fixed a problem with unresponsive buttons in the Zendesk integration
</li>
<li style="font-family: Georgia, 'Times New Roman', Times, serif;">
[Webhooks] Webhook payload now includes `webhookId`
</li>
</ul>
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In order to unsubscribe, click
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2 years ago - hello@linear.app
Linear Changelog - Templates for Slack, Intercom, and Zendesk
Linear Changelog - Templates for Slack, Intercom, and Zendesk Slack templates You can now apply a...