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              Linear Changelog - Templates for Slack, Intercom, and Zendesk
             </div>
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              <img alt="When creating a Linear issue from Slack, the template dropdown shows three available templates: Bug report, changelog, feature request" src="https://inboxflows.com/_/image/https%253A%252F%252Fcdn.sanity.io%252Fimages%252Fornj730p%252Fproduction%252F4162940e04ffd389c26b76ec6f751102a2a8eb30-3312x1734.png%253Fw%253D600%2526q%253D95%2526dpr%253D2/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZjZG4uc2FuaXR5LiJ9:1qMWYY:IYt9tUacMQJulqMULzoXQLjyTSnUNoYtsLOM66ivA78" style="line-height: 100%; -ms-interpolation-mode: bicubic; border-radius: 0; display: block; outline: none; text-decoration: none; width: 100%; height: auto; border: none;"/>
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               <h2 style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, sans-serif; font-size: 20px; line-height: 28px; font-weight: 700; padding-bottom: 8px;">
                Slack templates
               </h2>
               <p style="display: block; font-family: Georgia, 'Times New Roman', Times, serif; margin: 0; padding: 0;">
                You can now apply a template when creating an issue from Slack, so that it is easier to follow best practices and capture information for issues such as bug reports and feature requests.
               </p>
               <p style="display: block; font-family: Georgia, 'Times New Roman', Times, serif; margin: 14px 0 0; padding: 0;">
                Add templates to your Slack integration from
                <a>
                 workspace template settings
                </a>
                or the
                <a>
                 Slack
                </a>
                settings page. You can make up to 5 issue templates available in your Slack integration, which any Linear members in your Slack workspace can view and apply when creating issues from Slack. If you have a default template set for your team, it will show up as an additional (6th) template option after the team has been selected.
               </p>
               <p style="display: block; font-family: Georgia, 'Times New Roman', Times, serif; margin: 14px 0 0; padding: 0;">
                When using a template, any fields set in the template will be pre-filled for you such as the assignee, label, project, status, and description. If your issue template has sub-issues, they’ll be created automatically with the parent issue and can be edited in Linear.
               </p>
               <h2 style="margin-top: 28px !important; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, sans-serif; font-size: 20px; line-height: 28px; font-weight: 700; padding-bottom: 8px;">
                Intercom &amp; Zendesk templates
               </h2>
               <p style="display: block; font-family: Georgia, 'Times New Roman', Times, serif; margin: 0; padding: 0;">
                We’ve also added templates to Intercom and Zendesk to make it easier to follow your existing workflows and file high quality bug reports and feature requests coming for your customers.
               </p>
               <p style="display: block; font-family: Georgia, 'Times New Roman', Times, serif; margin: 14px 0 0; padding: 0;">
                Like with Slack, you can choose up to 5 issue templates to add to your support integration. Enable the desired templates for your integration from
                <a>
                 workspace template settings
                </a>
                or any team template settings page, or from the templates section in the
                <a>
                 Intercom
                </a>
                or
                <a>
                 Zendesk
                </a>
                settings pages. Once enabled, they’ll become available in those applications in the Linear sidebar under
                <em>
                 Templates
                </em>
                . When applied, the template will pre-fill available fields such as title,
description, status, and label as well as create sub-issues when applicable.
               </p>
               <h2 style="margin-top: 28px !important; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, sans-serif; font-size: 20px; line-height: 28px; font-weight: 700; padding-bottom: 8px;">
                Improvements and Fixes
               </h2>
               <ul>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 We now allow showing and hiding empty groups when grouping issues by SLA or project milestone
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [a11y] Improved accessibility of control toolbars: you can now use
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  ArrowLeft
                 </kbd>
                 and
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  ArrowRight
                 </kbd>
                 to move between focused buttons in the buttons toolbar (available in the issue creation modal, project creation modal, sub-issue editor, etc)
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 When creating a sub-issue, we now auto-assign it to the parent issue assignee if all other children are assigned to the same person
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 It is now possible to favorite the team's cycles page, projects page, and views page
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 It is now possible to favorite user pages
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 When you are mentioned in a comment, you will now only receive a comment mention notification rather than both a comment mention notification and a notification that you were subscribed to the issue
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 We now show assignee and priority on controls opening sub-issues
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 We no longer offer to save a draft of an unchanged template when composing an issue
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Using
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Option + C
                 </kbd>
                 to create an issue from a template now shows all teams you belong to
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 It is now possible to group projects by project update health:
                 <em>
                  On Track, At Risk, Off Track
                 </em>
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Columns titled "Estimate" are now transferred when importing from a Jira CSV file
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 The snooze issue action shortcut in Triage is now
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Shift
                 </kbd>
                 +
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  H
                 </kbd>
                 instead of
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  H
                 </kbd>
                 so as not to conflict with the "remind me about this issue" action shortcut
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Updated the shortcut for uploading files in the editor to
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Cmd
                 </kbd>
                 +
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Shift
                 </kbd>
                 +
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  U
                 </kbd>
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Similar to issue views, you can now use
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Cmd
                 </kbd>
                 +
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  B
                 </kbd>
                 to toggle the layout display option on projects views
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 You can now add SLA and subscribe/unsubscribe from the contextual menu in the issue list and board
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed a bug where it was not possible to change workspaces in the desktop app in rare circumstances
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed a bug where going back to the active or upcoming cycle would not persist filters
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed a bug where the milestone was hidden when pressing
                 <em>
                  Cancel
                 </em>
                 in the project edition modal
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed an issue where the add attachment keyboard shortcut
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  Ctrl
                 </kbd>
                 +
                 <kbd style="border-radius: 4px; font-size: 0.75em; line-height: 1.6em; font-weight: 500; text-align: center; min-width: 1.4em; display: inline-block; background-color: rgb(49, 48, 53); color: rgb(208, 214, 224); position: relative; top: -1px; margin: 0px 2px; padding: 0px 3px;">
                  L
                 </kbd>
                 wasn't being executed in the create issue modal
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed a problem when editing an issue template where sub-issues didn't notify the user that there are unsaved changes when leaving the page
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 Fixed a bug that prevented copying images to the clipboard via the context menu
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Desktop] The New tab button now appends a new tab instead of inserting it adjacent to the current tab
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Slack] We now automatically uninstall the Linear app from your Slack workspace when you delete the Slack integration on Linear
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Slack] We now show the Slack message author in the attachment when a Linear issue is created from a Slack message
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Slack] Linking a Slack message permalink in Linear will now automatically fetch message details from Slack and generate a rich attachment if you have the Slack integration installed with sufficient scopes
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Slack] Fixed an issue where Slack display names were sometimes missing in Linear for comments synced from Slack
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Zendesk] Added the ticket description to the Zendesk attachment when creating the attachment from the Linear client
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Zendesk] Fixed a bug that was causing Zendesk ticket links created from Linear to not appear in the Zendesk integration
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Zendesk] Fixed a problem with unresponsive buttons in the Zendesk integration
                </li>
                <li style="font-family: Georgia, 'Times New Roman', Times, serif;">
                 [Webhooks] Webhook payload now includes `webhookId`
                </li>
               </ul>
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              In order to unsubscribe, click
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              </a>
              .
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