Inboxes

Create an inbox to save and track emails. It's free!

+New inbox

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "//www.w3.org/TR/html4/loose.dtd">
<html>
 <head>
  <title>
   eToro account verification: Proof of Address is not acceptable
  </title>
  <style type="text/css">
   html {
            width: 100%;
        }
         .gmailfix {
            display: none;
            display: none!important;
        }
        body {
            -webkit-text-size-adjust: none;
            -ms-text-size-adjust: none;
        }

        body {
            margin: 0;
            padding: 0;
        }

        body {
            font-family: Arial, sans-serif, Arial, Tahoma, Helvetica, sans-serif;
        }

        table {
            border-spacing: 0;
        }


            table td {
                border-collapse: collapse;
            }


        html, body {
            background-color: #ffffff;
            margin: 0;
            padding: 0;
        }


        br, strong br, b br, em br, i br {
            line-height: 100%;
        }

        h1, h2, h3, h4, h5, h6 {
            line-height: 100% !important;
            -webkit-font-smoothing: antialiased;
        }


        table td, table tr {
            border-collapse: collapse;
        }

      
      
        @media only screen and (max-width: 640px) {
            body {
                width: auto !important;
            }

            table[class="container"] {
                width: 100% !important;
            }


            table[class="full-width"] {
                width: 100% !important;
            }

            table[class="full-width-text"] {
                width: 100% !important;
                background-color: #ffffff;
                padding-left: 20px !important;
                padding-right: 20px !important;
            }

            table[class="full-width-text2"] {
                width: 100% !important;
                background-color: #ffffff;
            }

          

            table[class="col-2-3img-last"] {
                width: 50% !important;
            }

            table[class="col-2-footer"] {
                width: 55% !important;
                margin-right: 20px !important;
            }

            table[class="col-2-footer-last"] {
                width: 40% !important;
            }

            table[class="col-2"] {
                width: 47% !important;
                margin-right: 20px !important;
            }

            table[class="col-2-last"] {
                width: 47% !important;
            }

            table[class="col-3"] {
                width: 29% !important;
                margin-right: 20px !important;
            }

            table[class="col-3-last"] {
                width: 29% !important;
            }

            table[class="row-2"] {
                width: 50% !important;
            }

            td[class="text-center"] {
                text-align: center !important;
            }


            table[class="remove"] {
                display: none !important;
            }

            td[class="remove"] {
                display: none !important;
            }

            td[class="font-resize"] {
                font-size: 18px !important;
                line-height: 22px !important;
            }

            table[class="space-scale"] {
                width: 100% !important;
                float: none !important;
            }
        }

        @media only screen and (max-device-width: 479px) {
            body {
                font-size: 10px !important;
            }

            p[class="text-mobile-title"] {
                font-size: 30px !important;
                line-height: 32px !important;
            }

            p[class="text-mobile-sub-title"] {
                font-size: 23px !important;
                line-height: 28px !important;
            }

            table[class="container"] {
                width: 100% !important;
            }

            table[class="container2"] {
                width: 100% !important;
                /*   float: none !important;*/
            }

            td[class="full-width"] img {
                width: 100% !important;
                height: auto !important;
                max-width: 100% !important;
                min-width: 124px !important;
            }

        
     

            table[class="full-width"] {
                width: 100% !important;
            }

            table[class="full-width-text"] {
                width: 100% !important;
                background-color: #ffffff;
                padding-left: 20px !important;
                padding-right: 20px !important;
            }

            table[class="full-width-text2"] {
                width: 100% !important;
                background-color: #ffffff;
                padding-left: 20px !important;
                padding-right: 20px !important;
            }

            table[class="col-2-footer"] {
                width: 100% !important;
                margin-right: 0px !important;
            }

            table[class="col-2-footer-last"] {
                width: 100% !important;
            }

            table[class="col-2"] {
                width: 100% !important;
                margin-right: 0px !important;
                margin-left: 0px !important;
            }

            table[class="col-2-last"] {
                width: 100% !important;
            }

            table[class="col-3"] {
                width: 100% !important;
            }

            table[class="col-3-last"] {
                width: 100% !important;
            }

            table[class="row-2"] {
                width: 100% !important;
            }

            table[id="col-underline"] {
                float: none !important;
                width: 100% !important;
            }

            td[id="col-underline"] {
                float: none !important;
                width: 100% !important;
            }

            td[class="col-underline"] {
                float: none !important;
                width: 100% !important;
            }


            td[class="text-center"] {
                text-align: center !important;
            }

            div[class="text-center"] {
                text-align: center !important;
            }

            table[id="clear-padding"] {
                padding: 0 !important;
            }

            td[id="clear-padding"] {
                padding: 0 !important;
            }

            td[class="clear-padding"] {
                padding: 0 !important;
            }

          
            table[class="clear-align"] {
                float: none !important;
            }

            table[class="width-small"] {
                width: 100% !important;
            }

            table[class="fix-box"] {
            }

            td[class="fix-box"] {
            }

            td[class="font-resize"] {
                font-size: 10px !important;
            }

            td[class="increase-Height"] {
                height: 10px !important;
            }

           
            .mixed-two-up .col {
                width: 100% !important;
            }
        }

        @media screen and (max-width: 500px) {
            div[class="col"] {
                width: 100% !important;
            }
        }

        @media only screen and (max-device-width: 320px) {
            table[class="width-small"] {
                width: 125px !important;
            }

            img[class="image-100-percent"] {
                width: 100% !important;
                height: auto !important;
                max-width: 100% !important;
                min-width: 124px !important;
            }

            table[class="fix-box"] {
            }
        }

        .auto-style1 {
            height: 30px;
        }
  </style>
  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
  <meta content="width=device-width, initial-scale=1" name="viewport"/>
 </head>
 <body bgcolor="#efefef" style="font-size: 16px; font-family: Arial, Arial, Arial,Tahoma, Helvetica, sans-serif; background-color: #efefef;">
  <table align="center" bgcolor="#efefef" border="0" cellpadding="0" cellspacing="0" style="background-color: #efefef;" width="100%">
   <tr>
    <td style="background-color: #efefef;" width="1.5%">
    </td>
    <td align="center" bgcolor="#efefef" style="background-color: #efefef;" width="97%">
     <table border="0" cellpadding="0" cellspacing="0" id="mainStructure" style="background-color: #efefef;" width="100%">
      <tr>
       <td align="center" valign="top">
        <table align="center" border="0" cellpadding="0" cellspacing="0" class="container" width="640">
         <tr>
          <td style="padding-bottom: 5px;" valign="top">
           <table align="center" border="0" cellpadding="0" cellspacing="0" class="container2" style="float: left">
            <tr>
             <td align="center" width="80%">
              <font color="#a3a2a2" face="Arial, Arial, Tahoma, Helvetica, sans-serif">
               <span style="text-align: left; font-size: 8px; line-height: 16px;">
                eToro account verification: Proof of Address is not acceptable
               </span>
              </font>
             </td>
            </tr>
           </table>
          </td>
         </tr>
        </table>
       </td>
      </tr>
      <tr>
       <td align="center" class="fix-box" valign="top">
        <table align="center" border="0" cellpadding="0" cellspacing="0" class="container" style="background-color: #ffffff;" width="640">
         <tr>
          <td valign="top">
           <table align="center" border="0" cellpadding="0" cellspacing="0" class="full-width" style="margin-bottom: 0px;" width="560">
            <tr>
             <td height="20" valign="top">
              <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="full-width" height="11" style="background-color: #ffffff;" width="600">
               <tr>
                <td height="10" valign="top">
                </td>
               </tr>
              </table>
             </td>
            </tr>
            <tr>
             <td align="center" valign="bottom" width="600">
              <table align="center" border="0" cellpadding="0" cellspacing="0">
               <tr>
                <td align="center" valign="bottom" width="600">
                 <a name="__HEADERREDIRECTLINK__" target="_blank">
                  <img alt="eToro" border="0" hspace="0" src="https://inboxflows.com/_/image/https%253A%252F%252Fcontent.etoro.com%252Femails%252Fheader_transact%252Fimages%252Flogo-Green.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZjb250ZW50LmV0byJ9:1mD3CO:ZpnVPv51n3_XcCqmaBrQGd1WivVP59YLbURzJeuhWEg" style="max-width: 96px; margin-bottom: 0px; display: block; margin: auto" vspace="0" width="96"/>
                 </a>
                </td>
               </tr>
               <!-- start space -->
               <!-- end space -->
              </table>
              <!--start content nav -->
              <!--end content nav -->
             </td>
            </tr>
            <tr>
             <td height="20" valign="top">
             </td>
            </tr>
           </table>
           <!-- end  container width 560px -->
          </td>
         </tr>
        </table>
        <!-- end  container width 640px -->
       </td>
      </tr>
      <tr>
       <td align="center" class="fix-box" height="15" valign="top">
       </td>
      </tr>
      <tr>
       <td align="center" class="fix-box" valign="top">
        <!-- start  container width 640px -->
        <!--CONTENT HERE-->
        <table align="center" bgcolor="#efefef" border="0" cellpadding="0" cellspacing="0" style="background-color: #efefef;" width="100%">
         <tbody>
          <tr>
           <td style="background-color: #efefef;" width="1.5%">
           </td>
           <td align="center" bgcolor="#efefef" style="background-color: #efefef;" width="97%">
            <table border="0" cellpadding="0" cellspacing="0" id="mainStructure" style="background-color: #efefef;" width="100%">
             <tbody>
              <tr>
               <td align="center" class="fix-box" data-elem-name="box_white_open" valign="top">
                <table align="center" border="0" cellpadding="0" cellspacing="0" class="container" style="background-color: #ffffff;" width="640">
                 <tbody>
                  <tr>
                   <td align="center" height="50" valign="top">
                   </td>
                  </tr>
                  <tr>
                   <td align="center" valign="top">
                    <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="full-width" style="background-color: #ffffff; padding-left: 10px; padding-right: 10px;" width="560">
                     <tbody>
                      <tr>
                       <td align="center" valign="top">
                        <table align="center" border="0" cellpadding="0" cellspacing="0" width="100%">
                         <tbody>
                          <tr data-elem-name="dear_firstname">
                           <td align="center" style="font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-weight: 300; letter-spacing: -0.1px; padding: 0px 5px 0px 5px;">
                            <p data-elem-value-1="" style="line-height: 22px; font-size: 16px; text-align: center; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d;">
                             Dear
                             <strong>
                              Uifeed
                             </strong>
                             ,
                            </p>
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <table align="center" border="0" cellpadding="0" cellspacing="0" width="52">
                             <tbody>
                              <tr>
                               <td align="center" style="border-bottom: 3px solid #efefef; margin: 0; font-size: 14px;" width="52">
                               </td>
                              </tr>
                             </tbody>
                            </table>
                           </td>
                          </tr>
                          <tr>
                           <td height="20">
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <p data-elem-name="paragraph" style="margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; text-align: left; font-size: 16px; line-height: 22px;">
                             Thank you for submitting your documents for verification. However, we noticed that you did not provide a Proof of Address document
                             <span class="ctt" style="background-color: #e0ffdd;">
                              displaying your full name
                             </span>
                             .
                            </p>
                           </td>
                          </tr>
                          <tr>
                           <td height="20">
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <p data-elem-name="paragraph" style="margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; text-align: left; font-size: 16px; line-height: 22px;">
                             We kindly request that you upload a clear copy of a recent utility bill or bank statement (no older than 6 months) showing:
                            </p>
                           </td>
                          </tr>
                          <tr>
                           <td height="20">
                           </td>
                          </tr>
                          <tr>
                           <td align="center" style="text-align: left; font-size: 16px; color: #4c505d; line-height: 20px;">
                            <ul data-elem-name="list" style="margin-top: 0; margin-bottom: 0; direction: ltr; text-align: left;">
                             <li style="font-size: 24px; font-weight: bold; color: #76b610;">
                              <p style="text-align: left; line-height: 20px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-size: 16px; font-weight: normal;">
                               Your full name
                              </p>
                              <p style="text-align: left; line-height: 5px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-weight: normal; font-size: 10px;">
                              </p>
                             </li>
                            </ul>
                           </td>
                          </tr>
                          <tr>
                           <td align="center" style="text-align: left; font-size: 16px; color: #4c505d; line-height: 20px;">
                            <ul data-elem-name="list" style="margin-top: 0; margin-bottom: 0; direction: ltr; text-align: left;">
                             <li style="font-size: 24px; font-weight: bold; color: #76b610;">
                              <p style="text-align: left; line-height: 20px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-size: 16px; font-weight: normal;">
                               Your current home address
                              </p>
                              <p style="text-align: left; line-height: 5px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-weight: normal; font-size: 10px;">
                              </p>
                             </li>
                            </ul>
                           </td>
                          </tr>
                          <tr>
                           <td align="center" style="text-align: left; font-size: 16px; color: #4c505d; line-height: 20px;">
                            <ul data-elem-name="list" style="margin-top: 0; margin-bottom: 0; direction: ltr; text-align: left;">
                             <li style="font-size: 24px; font-weight: bold; color: #76b610;">
                              <p style="text-align: left; line-height: 20px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-size: 16px; font-weight: normal;">
                               Date of issue
                              </p>
                              <p style="text-align: left; line-height: 5px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-weight: normal; font-size: 10px;">
                              </p>
                             </li>
                            </ul>
                           </td>
                          </tr>
                          <tr>
                           <td align="center" style="text-align: left; font-size: 16px; color: #4c505d; line-height: 20px;">
                            <ul data-elem-name="list" style="margin-top: 0; margin-bottom: 0; direction: ltr; text-align: left;">
                             <li style="font-size: 24px; font-weight: bold; color: #76b610;">
                              <p style="text-align: left; line-height: 20px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-size: 16px; font-weight: normal;">
                               Issuer of the document (can be logo of bank/company)
                              </p>
                              <p style="text-align: left; line-height: 5px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; font-weight: normal; font-size: 10px;">
                              </p>
                             </li>
                            </ul>
                           </td>
                          </tr>
                          <tr>
                           <td height="10">
                           </td>
                          </tr>
                          <tr>
                           <td height="10">
                           </td>
                          </tr>
                          <tr data-elem-name="cta">
                           <td align="center">
                            <table align="center" border="0" cellpadding="0" cellspacing="0" style="text-align: center;" width="auto">
                             <tbody>
                              <tr>
                               <td align="center" style="text-align: center;">
                                <table align="center" border="0" cellpadding="0" cellspacing="0" style="text-align: center;" width="100%">
                                 <tbody>
                                  <tr>
                                   <td align="center" height="50" style="background-color: #76b610; border-radius: 3px; background-clip: padding-box; font-size: 18px; font-family: Arial,Tahoma, Helvetica, sans-serif; text-align: center; font-weight: bold; padding-left: 30px; padding-right: 30px; color: #fff;" valign="middle" width="auto">
                                    <a name="Upload Proof of Address Now" style="text-decoration: none; width: 100%; text-align: center; display: block; height: 100%; line-height: 48px;" target="_blank">
                                     <span style="color: #fff;">
                                      Upload Proof of Address Now
                                     </span>
                                    </a>
                                   </td>
                                  </tr>
                                 </tbody>
                                </table>
                               </td>
                              </tr>
                             </tbody>
                            </table>
                           </td>
                          </tr>
                          <tr>
                           <td height="30">
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <p data-elem-name="paragraph" style="margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; text-align: left; font-size: 16px; line-height: 22px;">
                             Remember, verification is necessary in order to avoid account and withdrawal limitations.
                            </p>
                           </td>
                          </tr>
                          <tr>
                           <td height="20">
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <p data-elem-name="paragraph" style="margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d; text-align: left; font-size: 16px; line-height: 22px;">
                             Please do not reply to this email. If you have any questions or need assistance, please contact
                             <a name="www_etoro_com_support__culture_en_u" style="color: #3895dd; text-transform: none; text-decoration: none;" target="_blank">
                              <strong>
                               Customer Service
                              </strong>
                             </a>
                             .
                            </p>
                           </td>
                          </tr>
                          <tr>
                           <td height="20">
                           </td>
                          </tr>
                          <tr>
                           <td height="10">
                           </td>
                          </tr>
                          <tr>
                           <td align="center">
                            <p style="text-align: left; font-size: 16px; line-height: 22px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d;">
                             Kindest regards,
                            </p>
                            <p style="text-align: left; font-size: 16px; line-height: 22px; margin: 0; font-family: Arial,Tahoma, Helvetica, sans-serif; color: #4c505d;">
                             eToro Customer Service
                            </p>
                           </td>
                          </tr>
                         </tbody>
                        </table>
                       </td>
                      </tr>
                     </tbody>
                    </table>
                   </td>
                  </tr>
                  <tr>
                   <td height="40">
                   </td>
                  </tr>
                 </tbody>
                </table>
               </td>
              </tr>
             </tbody>
            </table>
           </td>
           <td style="background-color: #efefef;" width="1.5%">
           </td>
          </tr>
         </tbody>
        </table>
        <!--CONTENT HERE-->
       </td>
      </tr>
      <tr>
       <td align="center" class="fix-box" height="15" style="background: #efefef" valign="top">
       </td>
      </tr>
      <tr>
       <td align="center">
        <table align="center" border="0" cellpadding="0" cellspacing="0" class="full-width" style="background-color: #b7b7b7;" width="640">
         <tr>
          <td align="center">
           <table align="center" bgcolor="#efefef" border="0" cellpadding="0" cellspacing="0" class="w650" id="footer" width="100%">
            <tr>
             <td align="center">
              <img alt="eToro" border="0" src="https://inboxflows.com/_/image/http%253A%252F%252Fpages.etoro.com%252Fnewsletter%252Ffooters%252Fmarketing_footer%252F%253Freg%253D5%2526culture%253Den-gb%2526countryid%253D218/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRnBhZ2VzLmV0b3JvLiJ9:1mD3CO:Loe1_LpX92g0Sej3sS6pTW90Si7qAGicDgLZxVspgVk" width="100%"/>
             </td>
            </tr>
           </table>
          </td>
         </tr>
        </table>
       </td>
      </tr>
     </table>
    </td>
    <td style="background-color: #efefef;" width="1.5%">
    </td>
   </tr>
  </table>
  <img src="https://inboxflows.com/_/image/http%253A%252F%252Flinks.etoro.mkt6950.com%252Fopen%252Flog%252F22305621%252FLTUyMDYwNTI2ODIS1%252F0%252FMjA0MTI4MjYzNgS2%252F1%252F0/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRmxpbmtzLmV0b3JvLiJ9:1mD3CO:ULNzY5tvj5r_BpuGcNvANumYQ55zf32SVi8bAtC9A-8" style="display: none"/>
 </body>
</html>