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Across rural America, independent grocery stores are shuttering. To keep its only store from joining the trend, one small town in Kansas got creative. by Zachary Crockett.
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Issue #223
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<a style="color: #192733; text-decoration: underline !important;" target="_blank">
<img alt="The Hustle, September 11, 2022" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252Fstubs_market.gif/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; display: block;" width="600"/>
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<td align="center" bgcolor="#192733" style="font-family: Helvetica, sans-serif; font-size: 16px; font-weight: bold; letter-spacing: .5px; text-align: center; color: #ffffff; background-color: #192733; padding: 17px 0px;">
September 11, 2022
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</td>
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<td style="padding: 0px 10px;">
<h2 style="font-size: 30px; font-family: 'Oswald', 'Roboto', helvetica, sans-serif; font-weight: bold; line-height: 120%; margin-bottom: 6px; margin-top: 25px;">
<strong>
The small town that saved its only grocery store — by buying it
</strong>
</h2>
<p style="font-family: Helvetica, sans-serif; font-size: 18px; line-height: 120%; padding-bottom: 10px; font-style: italic; color: #737373; margin: 0;">
Across rural America, independent grocery stores are shuttering. To keep its only store from joining the trend, one small town in Kansas got creative.
</p>
<p style="font-family: Helvetica, sans-serif; font-size: 13px; line-height: 120%; padding-bottom: 24px; margin: 0;">
<strong>
BY
<a style="color: #121212; text-decoration: underline !important; text-transform: uppercase;">
Michael Waters
</a>
</strong>
</p>
</td>
</tr>
<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
In the final days of May 2020, residents of Erie, Kansas, received a letter in the mail from their city government. The self-addressed envelope contained
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
just one question
</a>
: “Do you support the City of Erie purchasing Stub’s Market?”
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
It was a dire moment for residents of
<strong>
Erie
</strong>
, a town of ~1k people in southeastern Kansas. COVID-19 was raging, basic household items and food products were running out of stock, and
<strong>
Stub’s Market
</strong>
— the city’s only grocery store — was on the verge of closing for good.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
That would have left Erie with only a Dollar General, a chain store with a poor selection of produce and fresh food. To find fresh meats and vegetables, residents — many of whom don’t have cars — would’ve needed to travel 10 to 20 miles out of town.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
So, the city council decided it would do just about anything to keep its only grocery store open.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
In the subsequent weeks, responses to the poll began to trickle into the Erie City Council. 311 households in Erie responded. Of those, the vast majority,
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
213 people
</a>
(
<strong>
68.5%
</strong>
), voted yes.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
What followed is a rare feat of community activism. To keep Stub’s Market from shuttering, the city government decided to buy it out.
</p>
<h4 style="font-size: 17px; height: 100%; letter-spacing: 0px; line-height: 22px; padding-top: 8px; margin: 0px;">
<strong>
How Erie got its grocery store
</strong>
</h4>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Erie has all the quaint charm one might expect to find in a small, middle-America town.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Its main attractions include a park with dinosaurs made from junk metal and the public library. Each July, it hosts an annual soldiers’ reunion where residents cook beans in cast-iron pots over open fires, watch fireworks, and admire antique cars.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
At one time, Erie had a thriving farming community. But today, the town’s core industry has largely disappeared.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
“Really there’s not a lot of good jobs here,”
<strong>
Julie Kent
</strong>
, the director of Erie’s public library, told
<em>
The Hustle
</em>
.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Though some farming jobs still exist, many people drive outside of town for work, most often to an airplane-parts manufacturer in the nearby town of Chanute.
</p>
</td>
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<td align="center" style="text-align: center;">
<img alt="main street of Erie, Kansas" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252FErie_main_street.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; padding-top: 10px;" width="600"/>
<p align="left" style="font-family: 'Roboto', helvetica, sans-serif; color: #192733; font-size: 12px; font-style: italic; padding-bottom: 10px; text-align: left; line-height: 20px; margin: 0px;">
The main street of Erie, Kansas, circa 1906 (Kansas Historical Society)
</p>
</td>
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<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Like many other small towns, Erie’s population waned in tandem with the decline of farming. Between 1980 and 2020, the town’s official head count fell by 26%, to 1,047 residents.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
This population collapse had cascading impacts on local businesses in the city. With a shrinking pool of customers to serve, local stores struggled to turn a profit.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
That was especially true for Erie’s grocery stores.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
The first warning signs occurred in 2012, when the city’s only grocery store, G&W Foods,
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
abruptly closed
</a>
because it was losing so much money.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
For two months, Erie didn’t have a single grocery store. Residents who couldn’t drive out of town depended on frozen meals from Dollar General. Getting fresh fruit and vegetables suddenly hinged on knowing someone who could make a delivery for them.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
The city convinced Stub’s Market, which had previously occupied the location, to reopen its store before the end of the year.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
It worked, but only for a few years. The owners of Stub’s were looking to retire, and they couldn’t run Erie’s grocery store much longer. In the late 2010s, they put their store on sale — but no one was willing to buy it.
</p>
</td>
</tr>
<tr>
<td align="center" style="text-align: center;">
<img alt="Stub’s Market" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252Fstubbsstore.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; padding-top: 10px;" width="600"/>
<p align="left" style="font-family: 'Roboto', helvetica, sans-serif; color: #192733; font-size: 12px; font-style: italic; padding-bottom: 10px; text-align: left; line-height: 20px; margin: 0px;">
Stub’s Market, Erie’s only grocery store at the time (Facebook)
</p>
</td>
</tr>
<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
It was an intractable problem that
<strong>
Cindy Schoenhofer
</strong>
, the treasurer of Erie, learned about quickly.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Schoenhofer, who works part-time for the city and part-time as a controller at a local nursing home, knew Erie couldn’t afford to let Stub’s Market go. Losing a grocery store would lead to much worse problems down the line. If there was no place in town to buy produce, future residents might not move there.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
“Like all small towns, if you lose your school, then you sort of lose your town,” Schoenhofer said. “The grocery store is similar. If you lose that, then you don’t have people shopping in town.”
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Finally, in August 2019,
<strong>
Shirlene Mahurin
</strong>
, one of the co-owners of Stub’s Market,
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
met
</a>
with the Erie City Council to discuss an audacious proposal.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Instead of waiting for a private buyer to materialize, she asked, what if the city bought the store?
</p>
<h4 style="font-size: 17px; height: 100%; letter-spacing: 0px; line-height: 22px; padding-top: 8px; margin: 0px;">
<strong>
America’s rural grocery store problem
</strong>
</h4>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Across the US, countless rural towns are confronting the same dilemma as Erie. Between 1990 and 2015,
<strong>
rural non-metro counties lost
</strong>
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
<strong>
39%
</strong>
</a>
<strong>
of their grocery stores
</strong>
, according to a report by the USDA.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Central to the problem is the fact that grocery stores run on razor-thin margins, especially in rural areas.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
A 2020 survey of Minnesota grocery stores in towns of under 2.5k people found that the average profit was just
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
<strong>
1.1%
</strong>
</a>
. That means even the slightest change — inflation, say, or rising costs from supply chain delays — can quickly erase any earnings.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Even the biggest chains, like Kroger, earn just a little over 2 cents for every dollar spent, but they can make up for it with their volume of sales. Small-town stores don’t have that luxury.
</p>
</td>
</tr>
<tr>
<td align="center" style="text-align: center;">
<img alt="general store" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252Fruralstores.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; padding-top: 10px;" width="600"/>
<p align="left" style="font-family: 'Roboto', helvetica, sans-serif; color: #192733; font-size: 12px; font-style: italic; padding-bottom: 10px; text-align: left; line-height: 20px; margin: 0px;">
Rural grocery stores face challenges across the US (top: Historic Rabbit Hash General Store in Rabbit Hash, Kentucky; Jim Lane/Getty Images; bottom: Squam Lake Inn and Marketplace, Holderness, NH; Jumping Rocks/Getty Images)
</p>
</td>
</tr>
<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Plenty of broader trends are forcing independent grocery stores to shutter, too:
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
<strong>
1. Dollar stores and supercenters
</strong>
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
The share of grocery stores in rural areas that are independent
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
fell
</a>
from 87% to 82%, thanks to the encroachment of chain stores.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
As independent grocery stores disappear, supercenters are taking their place: The USDA found a
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
237% increase
</a>
in the number of supercenters in these rural counties between 1990 and 2015. But many of these stores, especially dollar stores, don’t have fresh food.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
<strong>
2. Depopulation
</strong>
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Between 2010 and 2020, the number of Americans living in rural areas
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
fell by .6%
</a>
.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
“When there are fewer people in town, you just have fewer people that can support that business,” said
<strong>
Erica Blair
</strong>
, the program manager of the Rural Grocery Initiative, a group that also advised Erie.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
<strong>
3. Succession crises
</strong>
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
In Kansas, the average grocery store owner is
<strong>
57 years old
</strong>
, according to
<strong>
Justin Carter
</strong>
, a senior project manager at the Center for Rural Affairs, “and they’re having a lot of trouble finding new owners.”
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Carter says the failure to secure a new generation of owners has caused many rural grocery stores to close. “You’re getting a situation where the current group of store owners are retiring and just nobody’s taking over the store.”
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
To keep their stores from shuttering, some communities are applying a range of creative solutions:
</p>
<ul style="font-size: 16px; line-height: 20px; padding-bottom: 10px; padding-left: 12px; margin: 0;">
<li style="font-size: 16px; line-height: 140%; margin: 0 0 0 15px; padding: 0px;">
<strong>
Community-owned stores:
</strong>
When Hay Springs, Nebraska (pop. 600) lost its only grocery store in 2019, local advocates began
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
pamphleting
</a>
to convince residents to buy out the store as a collective. The Farm to Family Cooperative opened in 2021.
</li>
<li style="font-size: 16px; line-height: 140%; margin: 0 0 0 15px; padding: 0px;">
<strong>
Self-serve stores:
</strong>
In Evansville, Minnesota (pop. ~700), residents had to
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
drive 40 miles
</a>
to get many of their groceries. One couple opened Main Street Market, a 24-hour self-serve grocery store accessible via an annual
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
subscription
</a>
of $75/year.
</li>
<li style="font-size: 16px; line-height: 140%; margin: 0 0 0 15px; padding: 0px;">
<strong>
Public-private partnerships:
</strong>
Often, cities might agree to cover a grocery store’s rent in order to help it cut costs. In West Baltimore, for instance, the nonprofit grocery Fresh at the Avenue operates out of a
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
city-owned building
</a>
.
</li>
</ul>
</td>
</tr>
<tr>
<td align="center" style="text-align: center;">
<img alt="Erie, Kansas" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252Fscenes.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; padding-top: 10px;" width="600"/>
<p align="left" style="font-family: 'Roboto', helvetica, sans-serif; color: #192733; font-size: 12px; font-style: italic; padding-bottom: 10px; text-align: left; line-height: 20px; margin: 0px;">
Scenes from Erie, Kansas (Julie Kent)
</p>
</td>
</tr>
<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Erie’s approach — to turn its grocery store into a publicly funded enterprise — is far less common.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
But it certainly isn’t a stand-alone case.
</p>
<h4 style="font-size: 17px; height: 100%; letter-spacing: 0px; line-height: 22px; padding-top: 8px; margin: 0px;">
<strong>
The St. Paul model
</strong>
</h4>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
When the city of Erie was considering the proposal to buy Stub’s Market, the first thing Schoenhofer did was reach out to Erie’s neighbor: St. Paul, Kansas (pop. 543).
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
St. Paul is one of the only other places in the country — along with
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
Baldwin Market
</a>
in Baldwin, Florida (pop: ~1.5k) and
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
Caney Market
</a>
(pop: ~1.8k) in Caney, Kansas — that accomplished what Erie was trying to do.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
The story of St. Paul dates back to 2005, when a man named
<strong>
Rick Giefer
</strong>
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
became
</a>
mayor.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
The city hadn’t had a full-scale grocery store since 1985, and Giefer decided to change that. In 2008, he used city funding to get a new store, St. Paul Supermarket, off the ground. In 2013, when the couple who ran the store was staring down retirement, Giefer convinced the city to buy it outright.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
In 2019, Schoenhofer drove to St. Paul to meet with that city’s clerk, who gave her some tips. The experiment, Schoenhofer found, had been a success. The St. Paul grocery employs ~15 people, and it turns a profit of
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
3%
</a>
, slightly better than the average for rural grocery stores.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
It has also kept people — and spending money — in town. Similarly, in Erie, residents show up to Erie Market for fresh lunches, like a BBQ pulled-pork sandwich or a taco on Taco Tuesday.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Other positive developments have followed. Erie just opened a new day care center, a new restaurant, and a new coffee shop. “Once the ball started rolling, we started getting people saying, well, we could do this and we could do this,” Kent said.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
By the fall of 2020, after collecting feedback from residents, the City of Erie had agreed to purchase Stub’s Market. The cost:
<a style="color: #192733; text-decoration: underline !important;" target="_blank">
$300k
</a>
, plus the cost of inventory (~$100k) and a 0.5% cut to the store’s previous owners for the next 10 years — in total, less than ~
<strong>
$500k
</strong>
.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
At the start of 2021, the city became the official owner of the store. The city council renamed it
<strong>
Erie Market
</strong>
, and it hired a manager with retail experience to run the store on the city’s behalf.
</p>
</td>
</tr>
<tr>
<td align="center" style="text-align: center;">
<img alt="Erie Market" src="https://inboxflows.com/_/image/https%253A%252F%252Fmedia.sailthru.com%252Fcomposer%252Fimages%252Fsailthru-prod-6ks%252Feriemarket.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtZWRpYS5zYWlsdCJ9:1oXKSm:f_8jRjdYZVNq0I0DAQ6rgaPfaRohyF6ZokuaKDZ3DNo" style="width: 100%; max-width: 600px; height: auto; padding-top: 10px;" width="600"/>
<p align="left" style="font-family: 'Roboto', helvetica, sans-serif; color: #192733; font-size: 12px; font-style: italic; padding-bottom: 10px; text-align: left; line-height: 20px; margin: 0px;">
Erie’s only grocery store stayed alive — with a new name (Julie Kent)
</p>
</td>
</tr>
<tr>
<td class="h2020 ignore-defaults" style="padding: 0px 10px;">
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
So far, the City of Erie has taken a mostly hands-off approach to running Erie Market. The store manager submits a monthly report to the city about the finances. Erie will only step in if it slips into the red.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
“We run it as a utility, like we do the electric bill and the water bill,” Schoenhofer said. Just like a water bill, if the costs of running the store goes up, Erie would add a small amount — less than
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$5 per month
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— to each resident’s utility bill to make up the difference.
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<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Erie hasn’t had to do that yet, but rising inflation is making the city council nervous. Erie Market’s food suppliers are charging more on wholesale orders, and the store is passing some of the increased cost on to customers.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
But when it comes to inflation, running the store as a public utility has an upside. According to Schoenhofer, the city council is looking into reducing the markup it adds to the groceries it sells.
</p>
<p style="font-size: 16px; line-height: 140%; margin: 5px 0px 10px;">
Erie Market, after all, needs to break even, not make a huge profit. Its first priority is getting residents in the door.
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Free Resource
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The deep dive on when to post on Instagram
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Insert “Spider-Man pointing” meme for the people who use Instagram for growth, and the everyday folks who just love dopamine.
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You probably read the title and perked up like a pup, or didn’t even make it to this line. For those of y’all who stuck with us — the gift is a cheat code. And excessively thorough.
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Scan
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this blog post
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for next-level insights on improving Instagram engagement.
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Sections featured in the read:
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Global Instagram engagement chart
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“When to post” cheat sheet
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Breakdowns by industry, time zone, and day of week
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Slides for restaurants, health care, tech, education, and nonprofits
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The best time to post Reels
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We hope this helps your posts put up the digits they deserve.
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3 years ago - news@thehustle.co
The small town that bought out its only grocery store
View Online Across rural America, independent grocery stores are shuttering. To keep its only sto...