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Free high-speed Wi-Fi coming soon.
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Free Wi-Fi for every customer
</h1>
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Dear James,
<br/>
<br/>
We’re excited to share a major milestone in our transformation journey with you.
<br/>
<br/>
With a roll out starting in 2026, every customer in every cabin will enjoy free, high-speed Wi-Fi powered by Starlink.
<br/>
<br/>
Whether you're locking in last-minute plans, catching up on work, or streaming your favourite shows, you’ll stay connected from gate to gate – with Wi-Fi that feels like home, even at 38,000 feet.
<br/>
<br/>
This is more than just Wi-Fi. It’s part of our £7 billion investment programme to elevate your experience at every touchpoint. We’re committed to making your journey smoother, smarter, and more enjoyable – in the air and beyond.
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Find out more
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Our journey in 2025 includes...
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<p style="margin: 0px; color:#021b41; font-family: 'Open Sans', Arial, sans-serif; font-size: 16px; line-height: 1.5em; font-weight: 400; text-align: center;">
A bold new lounge concept with new openings in Miami and Dubai
</p>
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<p style="margin: 0px; color:#021b41; font-family: 'Open Sans', Arial, sans-serif; font-size: 16px; line-height: 1.5em; font-weight: 400; text-align: center;">
13 new aircraft delivered
</p>
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Record on-time performance
</p>
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Coming in 2026...
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<p style="margin: 0px; color:#021b41; font-family: 'Open Sans', Arial, sans-serif; font-size: 16px; line-height: 1.5em; font-weight: 400; text-align: center;">
Continued delivery of brand-new aircraft
</p>
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<p style="margin: 0px; color:#021b41; font-family: 'Open Sans', Arial, sans-serif; font-size: 16px; line-height: 1.5em; font-weight: 400; text-align: center;">
A new First cabin on our A380 aircraft
</p>
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<td align="center" style="padding:0px 30px 0px 10px;" valign="top" width="186">
<p style="margin: 0px; color:#021b41; font-family: 'Open Sans', Arial, sans-serif; font-size: 16px; line-height: 1.5em; font-weight: 400; text-align: center;">
A brand new British Airways app
</p>
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display: block !important;
margin: 0 auto !important;
width: 137px !important;
height: 85px !important;
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.card-art-safe-blue,
.card-art-safe-bg-blue,
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color: #ffffff !important;
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[data-ogsc] .card-art-safe-blue,
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u + .body .card-art-safe-blue td,
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</td>
<!-- Avios -->
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0
</p>
<p style="margin:0; font-size:16px; line-height:1.5em; color:#ffffff; -webkit-text-fill-color:transparent; text-shadow:0 0 2px #ffffff, 0 0 5px #ffffff; mix-blend-mode:screen;">
Avios
</p>
</td>
<td align="left" class="stack-col-card-art mobile-center-card-art card-art-safe-blue" style="color:#ffffff; -webkit-text-fill-color:transparent; text-shadow:0 0 2px #ffffff, 0 0 5px #ffffff; font-weight:300; width:20px; display:block; mix-blend-mode:screen;">
</td>
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0
</p>
<p style="margin:0; font-size:16px; line-height:1.5em; color:#ffffff; -webkit-text-fill-color:transparent; text-shadow:0 0 2px #ffffff, 0 0 5px #ffffff; mix-blend-mode:screen;">
Tier points
</p>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<!-- Bottom Bar -->
<tr>
<td class="card-art-safe card-art-safe-bottom-blue" style="border-bottom-left-radius:10px; border-bottom-right-radius:10px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td class="CardArtPadding card-art-safe-blue" style="padding:0 29px; color:#ffffff; -webkit-text-fill-color:transparent; text-shadow:0 0 2px #ffffff, 0 0 5px #ffffff; font-family:'Open Sans',Arial,sans-serif; font-weight:300; line-height:24px; mix-blend-mode:screen;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td style="height:40px; font-size:1px; line-height:1px;">
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Blue 20194031
</td>
<!-- -->
<td align="left" class="stack-col-card-art mobile-center-card-art card-art-safe-blue" style="font-size:16px; line-height:32px;">
<a style="color:#ffffff; -webkit-text-fill-color:transparent; text-shadow:0 0 2px #ffffff, 0 0 5px #ffffff; text-decoration:underline; mix-blend-mode:screen;">
My account
</a>
</td>
<!-- -->
</tr>
<tr>
<td style="height:30px; font-size:1px; line-height:1px;">
</td>
</tr>
</table>
</td>
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</table>
</td>
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</table>
</td>
</tr>
<tr>
<td style="height:120px; font-size:1px; line-height:1px;">
</td>
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<!-- Version 19/10/2023 -->
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<tr>
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</td>
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<!-- Avios Logo Block -->
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<!-- Version 25/06/2024 -->
<!-- -->
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</td>
</tr>
<tr>
<td align="center" bgcolor="#F6F8F8" class="footer" style="padding:0px 30px 0px 30px;">
<!-- AVIOS -->
<table align="center" border="0" cellpadding="0" cellspacing="0" class="partners" role="presentation" style="width:100%;" width="100%">
<tr>
<td align="center" style="color:#2e5c99;font-family:'Open Sans',Arial,Helvetica,sans-serif;font-weight:400;font-size:12px;line-height:18px;" valign="middle">
<img alt="" height="40" src="https://inboxflows.com/_/image/https%253A%252F%252Fba.scene7.com%252Fis%252Fimage%252Fba%252Favios-logo-crm-email-footer%253Ffmt%253Dpng-alpha/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZiYS5zY2VuZTcuYyIsInRpbWUiOjE3NjI0Nzg5MTMuNjQ4MDAyNn0:1vHBHF:KevqdOE-UVztABL3paeOq4RluZGnfRh_s5RdWZOBp0E"/>
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</td>
</tr>
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</td>
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<!-- oneworld Logo Block -->
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<td bgcolor="#F6F8F8" style="font-size:1px;line-height:1px;">
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<td align="center" bgcolor="#F6F8F8" class="footer" style="padding:0px 30px 0px 30px;">
<!-- ONEWORLD -->
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<td align="center" style="color:#2e5c99;font-family:'Open Sans',Arial,Helvetica,sans-serif;font-weight:400;font-size:12px;line-height:18px;" valign="middle">
<img alt="" height="40" src="https://inboxflows.com/_/image/https%253A%252F%252Fba.scene7.com%252Fis%252Fimage%252Fba%252Foneworld-logo-crm-footer%253Ffmt%253Dpng-alpha/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZiYS5zY2VuZTcuYyIsInRpbWUiOjE3NjI0Nzg5MTMuNjQ4MDgzMn0:1vHBHF:nmdeUDbQq2oJ005Jf6it5q4QGt9dNdE7CKclAgVe3U0" style="display: block; margin-bottom:0px!important;"/>
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<tr>
<td bgcolor="#F6F8F8" style="font-size:1px;line-height:1px;">
</td>
</tr>
<tr>
<td align="center" bgcolor="#F6F8F8" class="footer" style="padding:0px 30px 0px 30px;">
<!-- TERMS AND CONDITIONS -->
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<tr>
<td class="height-60" height="60" style="font-size:1px;line-height:1px;">
</td>
</tr>
<tr>
<td class="height-20" height="20" style="border-top:1px solid #d8d9dc;font-size:1px;line-height:1px;">
</td>
</tr>
<tr>
<td align="left" style="color:#021B41;font-family:'Open Sans',Arial,Helvetica,sans-serif;font-weight:400;font-size:16px;line-height:24px;">
<h3 style="font-weight:400;font-size:16px;line-height:1.5em;margin:0px;padding:0px;">
Terms and conditions
</h3>
</td>
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</table>
</td>
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<!-- TERMS AND CONDITIONS -->
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<td class="height-20" height="20" style="font-size:1px;line-height:1px;">
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<td align="left" style="color:#021B41;font-family:'Open Sans',Arial,Helvetica,sans-serif;font-weight:400;font-size:12px;line-height:20px;">
<b>
Important notes
</b>
<br/>
We’ve sent you this email because you’ve opted to receive marketing emails from the British Airways Group. You can
<a>
unsubscribe
</a>
using the email address you signed up with. It may take up to 10 working days for us to action your request. Please note we'll still send you emails that relate to a booking you've made.
<br/>
<br/>
Clicking through to ba.com from this email will allow us to track how you use our website and enable us to show content and offers of most interest to you. If you would prefer for this not to happen, please visit ba.com through your web browser. We never share this information with third parties. For more information, please read our
<a>
privacy policy
</a>
. All travel is subject to
<a>
British Airways General Conditions of Carriage
</a>
.
<br/>
<br/>
We don’t monitor this email address. If you have any questions, please
<a>
contact us
</a>
.
<br/>
<br/>
Registered address: British Airways Plc, Waterside, Speedbird Way, Harmondsworth, UB7 0GB, United Kingdom. Registered in England: 1777777.
<br/>
<br/>
This email is intended solely for the addressee(s) and the information it contains is confidential. If you are not the intended recipient, please (a) delete this email and inform the sender as soon as possible, and (b) note that any copying distribution or other action taken or omitted to be taken in reliance upon it is prohibited and may be unlawful.
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<font style="font-size:8px">
787591 CPM-000007594893 06-11-2025 07:28:31
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4 days, 20 hours ago - BritishAirways@crm.ba.com
A new era of connectivity awaits you on board
Free high-speed Wi-Fi coming soon. View email in browser Free Wi-Fi for every customer Dear James...