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<span class="bold" style="font-weight: 600; font-size: 24px; white-space: pre-wrap; line-height: 26px !important; font-size: 24px !important;">
New to Product Intelligence: Auto-apply triage suggestions
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</h1>
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<span style="color: #86848d; line-height: 21px !important; font-size: 14px; font-size: 14px !important; white-space: pre-wrap;">
September 19, 2025
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<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Let Product Intelligence take the first pass at triage and automatically apply suggestions to issues.
</span>
</div>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Set up rules to automatically accept suggestions for individual issue properties, or only for specific values. For example, you can configure triage suggestions to always apply the suggested team and assignee but only automatically apply specific labels like
</span>
<span class="code" style="font-family: monospace; background-color: rgb(243, 244, 246, 0.75); padding: 1px 4px; font-size: 15px; white-space: pre-wrap; line-height: 23px !important; font-size: 15px !important;">
bug
</span>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
.
</span>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Properties that have been automatically applied are clearly marked in the suggestions header. Hover over them to review the reasoning or to make changes.
</span>
</div>
</td>
</tr>
<tr>
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<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
By letting Product Intelligence take the first pass, you can dramatically reduce the time it takes to triage issues. Your team can focus its attention fully on solving problems, rather than being continuously interrupted.
</span>
</div>
</td>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
You can configure
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Triage suggestions
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
at the workspace or team level. It is part of Product Intelligence, which is available in Technology Preview to anyone on the Business and Enterprise
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
plans
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
.
</span>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
To get started, ask your workspace admin to enable
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Product Intelligence
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
or learn more in the
</span>
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<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
docs
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
.
</span>
</div>
</td>
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<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:21px;letter-spacing:0px;line-height:25px !important;text-align:left;color:#282a30;">
<h2 class="dark-force" style="padding: 0; margin: 0; font-weight: 500; font-size: 21px; color: #282a30 !important; line-height: 25px !important; font-size: 21px !important;">
<span class="bold" style="font-weight: 600; font-size: 21px; white-space: pre-wrap; line-height: 25px !important; font-size: 21px !important;">
OAuth improvements
</span>
</h2>
</div>
</td>
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<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
We're moving OAuth apps to use short-lived access tokens for user-initiated OAuth. These new tokens will be valid for 24 hours and paired with refresh tokens.
</span>
</div>
</td>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Starting October 1st, 2025, all newly created OAuth apps will issue refresh tokens by default. Existing apps will have until April 1st, 2026 to migrate to the new refresh token system.
</span>
</div>
</td>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
We also added support for the
</span>
<span class="code" style="font-family: monospace; background-color: rgb(243, 244, 246, 0.75); padding: 1px 4px; font-size: 15px; white-space: pre-wrap; line-height: 23px !important; font-size: 15px !important;">
client_credentials
</span>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
grant type for apps that use OAuth tokens for direct server-to-server communication and cannot support a user-initiated OAuth flow involving refresh tokens.
</span>
</div>
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<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
View the updated
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
OAuth developer documentation
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
to learn more.
</span>
</div>
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16px;background:#5E6AD2;" valign="middle">
<a class="sh-preserve-color" style="display: inline-block; background: #5E6AD2; color: #ffffff; font-family: Inter, ui-sans-serif, sans-serif; font-weight: normal; margin: 0; text-decoration: none; text-transform: none; padding: 12px
16px; mso-padding-alt: 0px; border-radius: 5px; font-size: 13px !important; line-height: 13px !important;" target="_blank">
Open changelog
</a>
</td>
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Linear Orbit Inc.
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2 weeks, 3 days ago - changelog@updates.linear.app
Changelog: Auto-apply triage suggestions with Product Intelligence
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