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<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse: separate;" width="100%">
<tbody>
<tr>
<td style="background-color:#ffffff;border:1px solid #EFF1F4;border-radius:5px;vertical-align:top;padding-top:32px;padding-right:28px;padding-bottom:32px;padding-left:28px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%">
<tbody>
<tr>
<td align="left" class="body-image body-image-mobile-width-80" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:48px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:80px;">
<a style="text-decoration: none; color: #6666FF;" target="_blank">
<img alt="Linear" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcm6zno23w01ux14an0i3u33ly%252Fcm70wrnlb01njds47m29ca0m2.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxNDczM30:1uuDB6:weKL6YiHM3eMzRiYcegeD9h9OIZPHbUTwAbzXZF1GEo" style="border:0;border-radius:0px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="80"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:24px;letter-spacing:0px;line-height:26px !important;text-align:left;color:#282a30;">
<h1 class="dark-force" style="padding: 0; margin: 0; font-weight: 500; font-size: 24px; color: #282a30 !important; line-height: 26px !important; font-size: 24px !important;">
<span class="bold" style="font-weight: 600; font-size: 24px; white-space: pre-wrap; line-height: 26px !important; font-size: 24px !important;">
Salesforce integration
</span>
</h1>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:8px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:14px;letter-spacing:0px;line-height:21px !important;text-align:left;color:#3C4149;">
<span style="color: #86848d; line-height: 21px !important; font-size: 14px; font-size: 14px !important; white-space: pre-wrap;">
September 4, 2025
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="body-image body-image-mobile-width-544" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:542px;">
<a style="text-decoration: none; color: #6666FF;" target="_blank">
<img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcmf5lqkhe0f1vxx0iknse9wkm%252Fcmf5ltfwb0f7g160ila5tpyq7.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxNTc3fQ:1uuDB6:_4AxOYrdza5KI-XqdzhezczdTEZ4dncPZLUABkNoTqw" style="border:0;border-radius:10px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="542"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Linear's
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Salesforce integration
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
connects customer cases and account data from your CRM with product work in Linear.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:16px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Escalate customer cases to the product team by creating Linear issues or linking existing ones — directly from Salesforce. Customer-facing teams can submit feature requests, share product feedback, and report bugs affecting existing customers or impacting new opportunities.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="body-image body-image-mobile-width-544" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:542px;">
<img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcmf5lqkhe0f1vxx0iknse9wkm%252Fcmf5lv8m7036uyx0io2wgqz8d.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxNjgzOH0:1uuDB6:ET8wCsMvzVNqMhZyG_KKxs3m2_4E0pSClZJo6mzqbKA" style="border:0;border-radius:10px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="542"/>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Linear issue details are surfaced directly in Salesforce and updated in realtime. This lets you keep track of development progress, close the loop with customers when issues are completed, and engage prospects as soon as their feature requests ship.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:16px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Salesforce account data also syncs with Linear. Product teams can view customer requests alongside details like revenue, tier, and company size, helping them prioritize the most impactful product work.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="body-image body-image-mobile-width-544" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:542px;">
<img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcmf5lqkhe0f1vxx0iknse9wkm%252Fcmf5lytrt03soyq0ibcp2nwuk.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxNzc4N30:1uuDB6:rMFweMsx_b7-j9BveKpn5zNcQpUqQJdnzE_-LNzw3qc" style="border:0;border-radius:10px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="542"/>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Any Salesforce case field can now be used to filter issues in Linear. Create custom views and stay updated with view notifications, or create Triage rules based on Salesforce case fields to automatically prioritize and route issues.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="body-image body-image-mobile-width-544" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:542px;">
<img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcmf5lqkhe0f1vxx0iknse9wkm%252Fcmf5lz71304g91g0iaj7ta8nn.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxODcyMn0:1uuDB6:n2J7JzlHjHK41bul95Zzd9gu5_X4Te6BxW_KuEGLhFU" style="border:0;border-radius:10px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="542"/>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
The Salesforce integration is available as a paid add-on to the Enterprise plan.
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Contact sales
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
to learn more and request a trial.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:21px;letter-spacing:0px;line-height:25px !important;text-align:left;color:#282a30;">
<h2 class="dark-force" style="padding: 0; margin: 0; font-weight: 500; font-size: 21px; color: #282a30 !important; line-height: 25px !important; font-size: 21px !important;">
<span class="bold" style="font-weight: 600; font-size: 21px; white-space: pre-wrap; line-height: 25px !important; font-size: 21px !important;">
Sync customer data
</span>
</h2>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Customer attributes can now be synced from external data sources like
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Zendesk
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
,
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Intercom
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
,
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Front
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
, or
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
Salesforce
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="body-image body-image-mobile-width-544" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:24px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:542px;">
<img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fd3b9kr64nievew.cloudfront.net%252Fcmf5lqkhe0f1vxx0iknse9wkm%252Fcmf5mx17t02y3x00i2e5ch5ko.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZkM2I5a3I2NG5pZSIsInRpbWUiOjE3NTcwMDQ2NzYuNjMxOTY0Mn0:1uuDB6:SlmDQIBXxxf3CdpYlGdZAe2nnDzQOS7Y2BafmxxQUU8" style="border:0;border-radius:10px;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="542"/>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Map attributes in Linear — like revenue, tier, status, customer owner, and company size — to corresponding attributes in your external system of record. Linear automatically syncs updates from your external data source, ensuring data in Linear always stay up to date.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="dark-force" style="font-size:0px;padding:10px 25px;padding-top:16px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<div style="font-family:Inter, ui-sans-serif, sans-serif;font-size:15px;letter-spacing:0px;line-height:23px !important;text-align:left;color:#3C4149;">
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
Customer data syncing is available on Business and Enterprise
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
plans
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
. To get started, head to
</span>
<a class="body-link" rel="noopener noreferrer" style="text-decoration: none; color: #6666FF;" target="_blank">
<span class="underline" style="font-size: 15px; white-space: pre-wrap; text-decoration: underline !important; line-height: 23px !important; font-size: 15px !important;">
customer requests settings
</span>
</a>
<span style="line-height: 23px !important; font-size: 15px; font-size: 15px !important; white-space: pre-wrap;">
and select a source.
</span>
</div>
</td>
</tr>
<tr>
<td align="left" class="button sh-button" style="font-size:0px;padding:10px 25px;padding-top:24px;padding-right:0px;padding-bottom:0px;padding-left:0px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:separate;line-height:100%;">
<tbody>
<tr>
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16px;background:#5E6AD2;" valign="middle">
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Linear Orbit Inc.
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2261 Market St. #10632
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San Francisco, CA 94114
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United States
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1 week, 4 days ago - changelog@updates.linear.app
Changelog: Salesforce integration
Salesforce integration September 4, 2025 Linear's Salesforce integration connects customer cases ...