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   Don’t let negative reviews bring you down
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   How do you respond to negative reviews?
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                 <p style="mso-line-height-rule:exactly; line-height:175%">
                  <br/>
                  Hi Sarah,
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                  It’s safe to say that you’re going to receive negative reviews. Successful businesses treat negative feedback as an
                  <span style="font-weight: bold;">
                   opportunity
                  </span>
                  to turn a bad experience into a positive one.
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                  Instead of ignoring negative reviews, you can see them as a valuable way to connect with your customers and attempt to fix whatever went wrong
                  <span style="color: #000000;">
                   for that reviewer,
                  </span>
                  all while showing off excellent customer service to potential new customers. Show your customers that you are listening and, more importantly, that you care. A proactive review solution like Trustpilot can help you achieve this successfully, and you can get started right now, for free.
                 </p>
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                     <strong style="color:#ffffff;font-weight:normal;text-decoration:none;font-style:normal;">
                      Register to respond to reviews
                     </strong>
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                 <p style="mso-line-height-rule:exactly; line-height:175%">
                  <span style="color: #000000;">
                   Want proof? See
                  </span>
                  <a data-hs-link-id="0" rel="noopener" style="color:#00a4bd; mso-line-height-rule:exactly; font-weight:bold" target="_blank">
                   How Low Cost Glasses increased their revenue by 89% with Trustpilot
                  </a>
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%">
                  All the best,
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%; font-weight:bold">
                 </p>
                 <p style="mso-line-height-rule:exactly; line-height:175%; font-weight:bold">
                  Jan Jivmark
                  <br/>
                  Head of Global Field Marketing
                  <br/>
                  Trustpilot
                 </p>
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