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   6 engagement strategies that drive growth
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      Hey there,
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     <br/>
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    <p>
     <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
      <a id="" target="_blank">
       Personalized customer experiences
      </a>
      are no longer a nice-to-have—they’re
      <strong>
       key to business growth
      </strong>
      . And that means businesses today are faced with striking the perfect balance between
      <strong>
       personalization and scale
      </strong>
      .
     </span>
    </p>
    <p>
     <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
      We talked with leaders at
      <a id="" target="_blank">
       Atlassian and Coda
      </a>
      about how they use Intercom to
      <strong>
       delight customers at scale
      </strong>
      . Discover:
     </span>
    </p>
    <ul>
     <li>
      <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
       Why Atlassian’s focus on metrics helps them maintain a
       <strong>
        first-response time under three minutes
       </strong>
      </span>
     </li>
     <li>
      <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
       How Coda’s
       <strong>
        integrated tech stack
       </strong>
       makes for seamless customer communication—and better teamwork
      </span>
     </li>
     <li>
      <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
       What both Atlassian and Coda do to maintain
       <strong>
        CSAT scores over 95%
       </strong>
      </span>
     </li>
    </ul>
    <p>
     <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
      Best,
     </span>
    </p>
    <p>
     <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
      Marcio Arnecke
      <br/>
      VP, Global Generation
     </span>
    </p>
    <p>
     <span style="font-family: helvetica, arial, sans-serif; font-size: 14px;">
      P.S. Want to see Intercom in action?
      <a id="" target="_blank">
       Check out our demos.
      </a>
     </span>
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