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   Intercom
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   See how teams understand performance and take action.
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   ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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                   Hi there,
                  </p>
                  <p>
                   This week, we introduced
                   <a target="_blank">
                    Pro Add-on
                   </a>
                   —everything you need to measure, understand, and improve the customer experience with confidence.
                  </p>
                  <p>
                   Pro gives you a clear picture of 100% of your customer conversations across Fin and your human team, so you can see how support is performing, catch issues before customers feel them, and know exactly where to focus next.
                  </p>
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                  <p>
                   With Insights, Monitors, and Recommendations, every conversation becomes a source of business intelligence—not just a support ticket.
                  </p>
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                          <div>
                           See Pro Add‑on in action
                          </div>
                         </td>
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                        <tr>
                         <td class="mktoText" id="skggqfd44030a39-f2f0-4585-a5c4-dc64bf475085" style="padding-bottom:20px;font-size: 16px; color: #17100E; line-height: 20px; text-align: left; ">
                          <p>
                           Join us on April 2nd at 11am PT / 2pm ET for
                           <strong>
                            In Focus: Insights &amp; QA Analysis
                           </strong>
                           , a live session where we’ll show how leading teams use Insights, Monitors, and Recommendations to understand every customer interaction and improve support performance.
                          </p>
                          <p>
                           In this 45-minute walkthrough, you’ll learn how to:
                          </p>
                          <ul>
                           <li>
                            Understand what’s driving your support volume
                           </li>
                           <li>
                            See the full picture of support quality across conversations
                           </li>
                           <li>
                            Catch emerging issues before customers feel them
                           </li>
                           <li>
                            Scale QA across your team without adding more manual reviews
                           </li>
                          </ul>
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                              <div>
                               <a style="color: #ffffff; text-decoration: none;" target="_blank">
                                Save your spot
                               </a>
                              </div>
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                  <p>
                   Best,
                  </p>
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                          </div>
                          <div>
                           <strong>
                            Tim Doan
                           </strong>
                           <br/>
                           Program Manager, Intercom
                           <br/>
                          </div>
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