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   4 keys for effective and engaging live chat
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    <p>
     Hi there,
    </p>
    <p>
     Live chat is part of everyday life. We message friends and family through iMessage and talk with coworkers on Slack. It’s natural that today’s customers
     <strong>
      expect live chat
     </strong>
     when they’re interacting with businesses.
    </p>
    <p>
     We’ve collected
     <strong>
      11 best practices
     </strong>
     for getting started with live chat customer support—or simply upping your live chat game.
     <a>
      Check out the article
     </a>
     to read how:
    </p>
    <ul>
     <li>
      Living Spaces uses live chat across sales, support, and marketing to handle
      <strong>
       over 8,000 weekly conversations
      </strong>
     </li>
     <li>
      Guru maintains a
      <strong>
       95% CSAT score
      </strong>
      —even with a 179% increase in inbound conversations!
     </li>
     <li>
      Qonto saves over
      <strong>
       1000 hours
      </strong>
      of team time per quarter—without compromising on first-response time
     </li>
    </ul>
    <p>
     Ready to make the most of live chat?
    </p>
    <p>
     <a>
      Read the article
     </a>
    </p>
    <p>
     Best,
    </p>
    <div>
     Marcio Arnecke
    </div>
    <div>
     VP, Global Generation
    </div>
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