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- Media
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- VPN
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- Website builder
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- Writing
- & Other Stories
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- A.C. Moore
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- FreeCodeCamp
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- Slack
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- WW (Weight Watchers)
- WalMart
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- uBiome
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Depop - buy, sell, discover unique fashion
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<a style="color: #000001; text-decoration: none;" target="_blank" universal="true">
<img alt="Depop" border="0" height="38" src="https://inboxflows.com/_/image/https%253A%252F%252Fappboy-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F6114ca954637a010824c15c4%252Foriginal.png%253F1628752533/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZhcHBib3ktaW1hZyJ9:1qXo0g:pbASSDy4V3adDlrL9a-DAciJwW0kk4J9fc-ElA-VSwM" style="-ms-interpolation-mode: bicubic; margin: 0;" width="148"/>
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<tr>
<td align="center" class="title-45 a-center" style="font-size:
40px
; line-height:
47px
; font-family: Helvetica, Arial, sans-serif; font-weight: bold; min-width: auto !important; color: #000001; padding-left: 40px; padding-right: 40px;">
New Depop Terms of Service
</td>
</tr>
<!-- END Title -->
<!-- Spacer - 35px -->
<tr>
<td align="left" class="img pb-45" style="font-size: 0pt; line-height: 0pt; padding-bottom: 35px;" valign="top">
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<tr>
<td align="center" class="title-22 a-center px-20" style="font-size: 17px; line-height: 28px; font-family: Helvetica, Arial, sans-serif; font-weight: normal; min-width: auto !important; color: #000001; padding-left: 50px; padding-right: 50px;">
<p align="left" style="margin: 0; padding: 0;">
Hi @sarahjonasuifeed,
<br/>
<br/>
We're updating our Terms of Service, Privacy Policy and launching a new Depop Protection policy. The most important things to know are in this email. You’ll also find a link to the new terms, which will apply from 3 September 2023.
<br/>
<br/>
<b>
What you should know
</b>
<br/>
These new terms are designed to help you understand Depop’s rules. They’re easier to navigate and they simplify the main Terms of Service that apply to your use of the platform. We’ve also made updates to cover new functions and comply with legislation.
<br/>
<br/>
Our aim is to create a safer and more enjoyable experience for everyone using Depop. It’s important to note:
</p>
<ul style="text-align: left;">
<li>
There will be no change to Depop’s core functionality, any fees, or the services you receive when using Depop.
</li>
<li>
Your privacy settings will stay the same.
</li>
</ul>
<p align="left" style="margin: 0; padding: 0;">
<b>
What's changing
</b>
<br/>
<u>
Terms of Service
</u>
<br/>
You’ll find the new Terms of Service
<u>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
here
</b>
</a>
</u>
. We have:
</p>
<ul style="text-align: left;">
<li>
Rewritten and simplified the Terms of Service.
</li>
<li>
Clarified the rules you must follow when using Depop.
</li>
<li>
Set out responsibilities for sellers when shipping items sold on Depop.
</li>
<li>
Updated and launched new policies that form part of our Terms of Service:
</li>
<li>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
Intellectual Property Policy
</b>
</a>
: making it clearer for brand and intellectual property rights owners how to reach out to Depop with any concerns.
</li>
<li>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
Request for Information Policy
</b>
</a>
: this policy explains how we respond to requests for records or information about our users.
</li>
</ul>
<br/>
<p align="left" style="margin: 0; padding: 0;">
<u>
Privacy Policy
</u>
<br/>
We’re updating our Privacy Policy to reflect new features on Depop and changes to how we run our business. We’ve also made updates to provide US residents with additional information about how we collect and use your data, and whom we share it with, in order for Depop to comply with new privacy laws in the United States. The updated Privacy Policy is
<u>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
here
</b>
</a>
</u>
.
<br/>
<br/>
<u>
Depop Protection
</u>
<br/>
The new Depop Protection policy is here and will apply to eligible sales made from 3 September 2023 where the item doesn’t arrive, arrives damaged, or is significantly not as described.
<br/>
Depop Protection (for
<u>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
buyers
</b>
</a>
</u>
and
<u>
<a style="color: #000; text-transform: none; text-decoration: none;">
<b>
sellers
</b>
</a>
</u>
) provides protection for eligible users (based in the UK and US only) in the rare case something goes wrong, and will replace the current Depop Buyer Protection and Depop Seller Protection policies.
<br/>
Depop Protection includes some key changes for both buyers and sellers. The key terms of the new policy are below:
</p>
</td>
</tr>
<!-- END Body -->
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<td align="left" class="img pb-45" style="font-size: 0pt; line-height: 0pt; padding-bottom: 35px;" valign="top">
</td>
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<!-- END Content block beta_2 - LOCK UP (TITLE / BODY COPY) -->
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<table border="1px solid black" style="width: 100%;" text-align:="">
<tr>
<th style="width: 50%;">
Buyers
</th>
<th style="width: 50%;">
Sellers
</th>
</tr>
<tr>
<td style="" valign="top">
To qualify for Depop Protection:
<br/>
<br/>
1. You must be based in the UK or US
<br/>
<br/>
2. Issues must be reported to Depop within 30 days of the date of purchase
<br/>
<br/>
3. Items must have been purchased on Depop using the BUY button
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
</td>
<td>
To qualify for Depop Protection:
<br/>
<br/>
1. You must be based in the UK or US
<br/>
<br/>
2. Sellers must have shipped their item using a shipping label purchased through Depop (if the issue relates to an item lost/ damaged in transit)
<br/>
<br/>
3. Sellers must show their item was shipped within 5 days of the item being sold
<br/>
<br/>
4. The item was sold on Depop using the BUY button
<br/>
<br/>
5. You must not have sold an item on our Prohibited Items list
<br/>
<br/>
6. Depop Protection is only available for qualifying items (or bundles) up to a value of £250 GBP/ $300 USD
</td>
</tr>
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</td>
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<td align="center" class="title-22 a-center px-20" style="font-size: 17px; line-height: 28px; font-family: Helvetica, Arial, sans-serif; font-weight: normal; min-width: auto !important; color: #000001; padding-left: 50px; padding-right: 50px;">
<p align="left" style="margin: 0; padding: 0;">
Please read the new terms carefully and make sure you understand them. We’d be sad to see you go but if you don’t want to agree to the updated terms, you can stop using Depop and terminate your account.
<br/>
<br/>
Thanks,
<br/>
Depop Team
</p>
</td>
</tr>
<!-- END Body -->
<!-- Spacer - 35px -->
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<td align="left" class="img pb-45" style="font-size: 0pt; line-height: 0pt; padding-bottom: 35px;" valign="top">
</td>
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<!-- END Spacer - 35px -->
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</td>
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<!-- FOOTER -->
<table bgcolor="#fffffe" border="0" cellpadding="0" cellspacing="0" class="dm-bg-white" width="100%">
<tr>
<td class="pt-60 mpt-40" style="padding-top: 60px;">
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<tr>
<td align="center" class="fluid-img img-center pb-70 mpb-50" style="font-size: 0pt; line-height: 0pt; padding-bottom: 50px;">
<img alt="" border="0" height="22" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F646e22f0a7b3224dbd3cae0e%252Foriginal.png%253F1684939504/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1qXo0g:fmKKTkrT7jylzpQIZCmLcqBD3sCYirCfRM7h_wkhChY" style="-ms-interpolation-mode: bicubic; margin: 0;" width="600"/>
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<!-- Socials -->
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<tr>
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<a style="color: #000001; text-decoration: none;" target="_blank">
<img alt="" border="0" height="65" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F64400011731d9f72917b43d1%252Foriginal.png%253F1681915921/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1qXo0g:fmKKTkrT7jylzpQIZCmLcqBD3sCYirCfRM7h_wkhChY" style="-ms-interpolation-mode: bicubic; margin: 0;" width="65"/>
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<a style="color: #000001; text-decoration: none;" target="_blank">
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<a style="color: #000001; text-decoration: none;" target="_blank">
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</a>
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<!-- END Socials -->
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<td align="center" class="pb-70 mpb-50" style="padding-bottom: 50px;">
<!-- App buttons -->
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<a style="color: #000001; text-decoration: none;" target="_blank">
<img alt="" border="0" height="70" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F644000115d6d2b053f53ff25%252Foriginal.png%253F1681915921/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1qXo0g:fmKKTkrT7jylzpQIZCmLcqBD3sCYirCfRM7h_wkhChY" style="-ms-interpolation-mode: bicubic; margin: 0;" width="209"/>
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<a style="color: #000001; text-decoration: none;" target="_blank">
<img alt="" border="0" height="70" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F64400011679bdd77b1921510%252Foriginal.png%253F1681915921/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1qXo0g:fmKKTkrT7jylzpQIZCmLcqBD3sCYirCfRM7h_wkhChY" style="-ms-interpolation-mode: bicubic; margin: 0;" width="209"/>
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<tr>
<td align="center" class="fluid-img img-center pb-70 mpb-50" style="font-size: 0pt; line-height: 0pt; padding-bottom: 50px;">
<a style="color: #000001; text-decoration: none;" target="_blank">
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<tr>
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Depop offsets 100% of its
<br/>
carbon emissions – including
<br/>
every single delivery.
</td>
</tr>
<tr>
<td align="center" class="text-15 lh-24 mfz-13 mlh-18 a-center pb-60 px-40 mpb-50 mpx-10" style="font-weight: 300; letter-spacing: 0.02em; font-size: 15px; color: #000001; font-family: Helvetica, Arial, sans-serif; line-height: 24px; padding-bottom: 60px; padding-left: 40px; padding-right: 40px;">
20 Farringdon Road London, EC4A 4BL
<br/>
</td>
</tr>
</table>
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1 year, 4 months ago - noreply@alerts.depop.com
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