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Help Scout Invited user
Subscribed 5 years, 4 months ago
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A brand new Messages dashboard, audience targeting, scheduling, and more all added to Messages in Help Scout.
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<a class="c-text__h1 c-text__h1--center js-link-1" data-hs-link-id="1" style="border: 0; color: #1d2b36; text-decoration: none; font-weight: 500; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 36px; line-height: 43px; text-align: center;" target="_blank">
<span class="js-edit js-edit-title js-select-all">
More ways to connect with customers
</span>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="20" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__p c-text__p--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #556575; font-size: 18px; line-height: 32px; font-weight: 400; text-align: center; border-spacing: 0px !important; padding: 0px;">
<div style="text-align: left;">
Today we’re excited to launch major updates to our Messages product. Messages lets you send targeted messages from Beacons installed in your app or on your website. As of today, you’ll find a
<strong style="font-weight: 500 !important; color: #1d2b36 !important; text-decoration: none !important;">
new dashboard
</strong>
at the top menu of Help Scout, with new options to
<strong style="font-weight: 500 !important; color: #1d2b36 !important; text-decoration: none !important;">
target messages with customer properties, schedule messages,
</strong>
<span>
and
</span>
<strong style="font-weight: 500 !important; color: #1d2b36 !important; text-decoration: none !important;">
new pricing
</strong>
.
</div>
<p style="margin-bottom: 1em; margin: 0 !important; padding: 0 !important;">
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_17" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td align="center" class="c-image__max" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<a class="js-link-1" data-hs-link-id="2" rel="noopener" style="border: 0; color: #07c; text-decoration: none; display: block;" target="_blank">
<img alt="" class="js-image-main" role="img" src="https://inboxflows.com/_/image/%253CNew%2520Dashboard%2520image%253E%253Fnoresize/?inbox_flows_img_sig=eyJwYXRoIjoiJTNDTmV3JTIwRGFzaGJvYXJkJTIwaW1hZyJ9:1maOzZ:zRBAQThr3JjzyyDqSvGy2TI2VjgigMgrmWlpQ588oIQ" style="-ms-interpolation-mode: bicubic; border: 0!important; outline: 0!important; text-decoration: none!important; line-height: 0!important; display: block;" width="600"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_19" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td align="center" class="c-image__max" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<a class="js-link-1" data-hs-link-id="3" rel="noopener" style="border: 0; color: #07c; text-decoration: none; display: block;" target="_blank">
<img alt="messages-productflow-manage" sizes="(max-width: 500px) 100vw, 500px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FMessages%2520launch%2520Q4%25202021%252Fmessages-productflow-manage.jpg%253Fwidth%253D1000%2526upscale%253Dtrue%2526name%253Dmessages-productflow-manage.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1maOzZ:rXKf_grrX2elpln-7zXDgmgPfspvDdGmLOXpugKjafg" srcset="https://email.helpscout.com/hs-fs/hubfs/Messages%20launch%20Q4%202021/messages-productflow-manage.jpg?upscale=true&width=1000&upscale=true&name=messages-productflow-manage.jpg 500w, https://email.helpscout.com/hs-fs/hubfs/Messages%20launch%20Q4%202021/messages-productflow-manage.jpg?upscale=true&width=2000&upscale=true&name=messages-productflow-manage.jpg 1000w" style="display: block; width: 500px; max-width: 500px; border: 0px !important; outline: 0px !important; text-decoration: none !important; line-height: 0 !important;" width="500"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_20" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="30" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__h2 c-text__h2--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #1d2b36; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center; border-spacing: 0px !important; padding: 0px;">
<a class="c-text__h2 c-text__h2--center js-link-1" data-hs-link-id="4" style="border: 0; color: #1d2b36; text-decoration: none; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center;" target="_blank">
<span class="js-edit js-edit-title js-select-all c-email__edit">
The Messages Dashboard
</span>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="20" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__p c-text__p--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #556575; font-size: 18px; line-height: 32px; font-weight: 400; text-align: center; border-spacing: 0px !important; padding: 0px;">
<div style="text-align: left;">
Messages are now centralized into one, simple dashboard accessible from the main menu in Help Scout. See all messages across all your Beacons, view basic reporting, track monthly usage, monitor overall engagement, or create a new message from one spot.
</div>
<p style="margin-bottom: 1em; margin: 0 !important; padding: 0 !important;">
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_21" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td align="center" class="c-image__max" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; padding: 0px;">
<a class="js-link-1" data-hs-link-id="5" rel="noopener" style="border: 0; color: #07c; text-decoration: none; display: block;" target="_blank">
<img alt="messages-productflow-target" sizes="(max-width: 500px) 100vw, 500px" src="https://inboxflows.com/_/image/https%253A%252F%252Femail.helpscout.com%252Fhs-fs%252Fhubfs%252FMessages%2520launch%2520Q4%25202021%252Fmessages-productflow-target.jpg%253Fwidth%253D1000%2526upscale%253Dtrue%2526name%253Dmessages-productflow-target.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZlbWFpbC5oZWxwcyJ9:1maOzZ:rXKf_grrX2elpln-7zXDgmgPfspvDdGmLOXpugKjafg" srcset="https://email.helpscout.com/hs-fs/hubfs/Messages%20launch%20Q4%202021/messages-productflow-target.jpg?upscale=true&width=1000&upscale=true&name=messages-productflow-target.jpg 500w, https://email.helpscout.com/hs-fs/hubfs/Messages%20launch%20Q4%202021/messages-productflow-target.jpg?upscale=true&width=2000&upscale=true&name=messages-productflow-target.jpg 1000w" style="display: block; width: 500px; max-width: 500px; border: 0px !important; outline: 0px !important; text-decoration: none !important; line-height: 0 !important;" width="500"/>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_22" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="30" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__h2 c-text__h2--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #1d2b36; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center; border-spacing: 0px !important; padding: 0px;">
<a class="c-text__h2 c-text__h2--center js-link-1" data-hs-link-id="6" style="border: 0; color: #1d2b36; text-decoration: none; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center;" target="_blank">
<span class="js-edit js-edit-title js-select-all c-email__edit">
Targeting
</span>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="20" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__p c-text__p--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #556575; font-size: 18px; line-height: 32px; font-weight: 400; text-align: center; border-spacing: 0px !important; padding: 0px;">
<div style="text-align: left;">
Offer helpful links, timely announcements, or proactive support based on who your customer is with targeting. Using the customer properties you already track in Help Scout, you can segment groups of customers to personalize your outreach.
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_23" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="30" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__h2 c-text__h2--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #1d2b36; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center; border-spacing: 0px !important; padding: 0px;">
<a class="c-text__h2 c-text__h2--center js-link-1" data-hs-link-id="7" style="border: 0; color: #1d2b36; text-decoration: none; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center;" target="_blank">
<span class="js-edit js-edit-title js-select-all c-email__edit">
Scheduling
</span>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="20" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__p c-text__p--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #556575; font-size: 18px; line-height: 32px; font-weight: 400; text-align: center; border-spacing: 0px !important; padding: 0px;">
<div style="text-align: left;">
Messages can now be scheduled to start and stop at specific times, so you can plan outreach in advance.
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_25" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="30" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__h2 c-text__h2--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #1d2b36; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center; border-spacing: 0px !important; padding: 0px;">
<a class="c-text__h2 c-text__h2--center js-link-1" data-hs-link-id="8" style="border: 0; color: #1d2b36; text-decoration: none; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 24px; font-weight: 500; line-height: 32px; text-align: center;" target="_blank">
<span class="js-edit js-edit-title js-select-all c-email__edit">
New Pricing
</span>
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td class="c-spacer" height="20" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; border-spacing: 0px !important; line-height: 0 !important; font-size: 0px !important; padding: 0px;">
</td>
</tr>
<tr>
<td align="center" class="c-text__p c-text__p--center" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; border: 0px; text-size-adjust: 100%; border-collapse: collapse; color: #556575; font-size: 18px; line-height: 32px; font-weight: 400; text-align: center; border-spacing: 0px !important; padding: 0px;">
<div style="text-align: left;">
Alongside the updates, we’re rolling out new usage-based pricing for Messages. Every Help Scout plan comes with 2,000 free message views per month, with scaled pricing starting at $20/month after that. Views are calculated per unique contact who sees a message. More information on the new pricing can be found in our
<span style="color: #1292ee;">
<a data-hs-link-id="0" rel="noopener" style="color: #1292ee;" target="_blank">
documentation here
</a>
</span>
.
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table align="center" cellspacing="0" class="c-real-holder" id="c-real-email_25" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="600">
<tbody>
<tr>
<td class="c-wrap__content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; border: 0; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse; padding: 0 50px; border-spacing: 0!important;">
<table align="center" cellspacing="0" role="presentation" style="border: 0; margin: auto 0; mso-table-lspace: 0; mso-table-rspace: 0; border-collapse: collapse;" width="100%">
<tbody>
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Need some ideas?
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<div style="text-align: left;">
Join us October 19th at 1pm (EST) to learn how FlexJobs engages customers with proactive Messages. We'll chat with Senior Director of Client Services, Jess Vyvial-Larson, about how her team uses Messages, their results, and tips for how you can do the same.
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<a data-hs-link-id="0" rel="noopener" style="color: #1292ee;" target="_blank">
Click here to one-click register
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.
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These updates are all live today, ready to help you connect with and support your customers in new ways. Learn more below and, as always, we’re here to help if you have questions.
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<span class="js-edit-button js-edit">
What's new in Messages?
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Alex Eaton
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Senior Product Marketer at Help Scout
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100 City Hall Plaza
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5th Floor • Boston, MA 02108
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3 years, 2 months ago - yourfriends@helpscout.com
NEW: Major improvements to Messages in Help Scout
A brand new Messages dashboard, audience targeting, scheduling, and more all added to Messages in...