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                    <br/>
                    <br/>
                    In this edition, start with a clear explainer on agents, then follow a build-along that turns prompts into working apps with Omni and Field Agents. Round it out with two practical plays (call insights and executive briefings) and a customer story that shows what this looks like at scale.
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                   What are AI agents? Examples, types, and how they work
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                     Learn what agents are, their benefits, how they differ from bots, and where they're most useful.
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                   Build your first AI app with Omni and Field Agents
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                     Turn prompts into working apps—no code. See Omni scaffold data and interfaces, deploy Field Agents across records, and chain tasks for research, content, and analysis.
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