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                             <span class="ib kb" style="font-style:normal">
                              Dear Customer,
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                            <p class="e ib kb" style="margin:0;color:#000000;font-family:helvetica,sans-serif;font-size:16px;line-height:25px;">
                             <span class="ib kb" style="font-style:normal">
                              We regret to inform you that your parcel's shipment is delayed due to unpaid customs charges. To expedite delivery, please make the payment promptly using the provided link.
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