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[Notice] Update to Privacy Policy and Data Processing Addendum on Adoption of Data Privacy Framework for Data Transfers
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<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:36px;color:#333333;font-size:24px">
<b>
Update to Privacy Policy and Data Processing Addendum
</b>
</p>
</td>
</tr>
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<table border="0" cellpadding="0" cellspacing="0" height="100%" role="presentation" style="mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px" width="100%">
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</td>
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<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
Dear Customer,
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
We’re writing to let you know that, following the
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
adequacy decision
</u>
</a>
adopted by the European Commission regarding transfers of personal data to the United States, Cloudflare has self-certified to the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the United Kingdom (UK) extension to the EU-U.S. Data Privacy Framework (collectively referred to as “the DPF”). As a result, to the extent each framework has been recognized as adequate, Cloudflare will now rely on the DPF as the legal mechanism for data transfers from the EU, Switzerland, and the UK.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
As stated in our
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
Data Processing Addendum
</u>
</a>
, we will continue to rely on the EU Standard Contractual Clauses (and UK addendum) for transfers from the EU, Switzerland, and the UK to other third countries that are not subject to an adequacy determination.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
We have also updated our
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
Privacy Policy
</u>
</a>
to include detailed information about our self-certification to the DPF, in particular concerning the complaint-handling mechanisms and supervision exercised by the U.S. Federal Trade Commission.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<h3 style="Margin:0;line-height:22px;mso-line-height-rule:exactly;font-family:arial, 'helvetica neue', helvetica, sans-serif;font-size:18px;font-style:normal;font-weight:bold;color:#222222">
<b>
What do I need to do?
</b>
</h3>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<b>
If you are a Self-Serve Customer or an Enterprise Customer on our standard contract (meaning no edits to the Data Processing Addendum), then no action is required.
</b>
We ask that you review our updated DPA, which is incorporated by reference into our
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
Self-Serve Subscription Agreement
</u>
</a>
and
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
Enterprise Subscription Agreement
</u>
</a>
. We have updated our Data Processing Addendum to reflect that any transfers of personal data out of the European Economic Area, UK, or Switzerland will be conducted pursuant to the EU-U.S. Data Privacy Framework, the UK-U.S. extension to the EU-U.S. Data Privacy Framework and the Swiss-US Data Privacy Framework, respectively, as long as these frameworks are recognized by the participating jurisdictions as adequate legal mechanisms for data transfers from the EU, UK, and Switzerland to the United States. For transfers from the EEA, UK, and Switzerland to any other country that does not have an adequacy agreement in place, Cloudflare’s DPA will continue to incorporate the appropriate standard contractual clauses.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<b>
If you have a negotiated agreement
</b>
: Please contact your account executives if you wish to update your agreement with Cloudflare.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<h3 style="Margin:0;line-height:22px;mso-line-height-rule:exactly;font-family:arial, 'helvetica neue', helvetica, sans-serif;font-size:18px;font-style:normal;font-weight:bold;color:#222222">
<b>
Do you need more guidance?
</b>
</h3>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
If you have any questions, please refer to the
<a style="-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;text-decoration:underline;color:#0055dc;font-size:16px">
<u>
Cloudflare Trust Hub
</u>
</a>
for more information.
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
<br/>
</p>
<p style="Margin:0;-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-height-rule:exactly;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';line-height:24px;color:#333333;font-size:16px">
The Cloudflare Privacy Team
</p>
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1 year ago - product-updates@em1.cloudflare.com
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