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   Intercom
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   Drive customer retention and expansion with AI
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   ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏  ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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                  <p>
                   Hi there,
                   <br/>
                   <br/>
                   <strong>
                    AI is no longer a futuristic concept—it’s fundamentally changing the economics of customer support.
                   </strong>
                   <br/>
                   <br/>
                   With AI resolving more frontline questions, success teams are stepping in earlier, driving higher retention and expansion.
                   <br/>
                   <br/>
                   But adapting to this shift isn’t automatic.
                   <br/>
                   <br/>
                   In
                   <a style="color: #000ce1; text-decoration: underline;" target="_blank">
                    our live webinar with Planhat
                   </a>
                   we’ll break down:
                  </p>
                  <ul>
                   <li>
                    How to reduce ticket volume while improving customer experience
                   </li>
                   <li>
                    Why AI-driven support creates new opportunities for success teams
                   </li>
                   <li>
                    Strategies to align your team for stronger customer outcomes
                   </li>
                  </ul>
                  <p>
                   Even if you can’t make it live,
                   <a style="color: #000ce1; text-decoration: underline;" target="_blank">
                    register
                   </a>
                   to get the recording and key takeaways!
                   <br/>
                   <br/>
                   Best,
                  </p>
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                        <img alt="Junan Pang" src="https://inboxflows.com/_/image/https%253A%252F%252Fgo.intercom.com%252Frs%252F258-CLW-344%252Fimages%252FJunan-Pang-Headshot.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZnby5pbnRlcmNvbSIsInRpbWUiOjE3NDI0MDAyMjAuMDY0NjYwM30:1tuvtM:QvTPMXvE4Vr2IX3bVePmjv0SGJP9H9RIH8f-kB89hUk" style="display: block;" width="50"/>
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                          <div>
                           <strong>
                            Junan Pang
                           </strong>
                           <br/>
                           VP, Customer Success and Solutions
                           <br/>
                           Intercom
                          </div>
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                          <div>
                           Intercom ©2025
                           <br/>
                           55 2nd St · San Francisco, CA · 94105
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