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Edition #509, 20-Mar-2026
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We’ve just published our latest report, sharing 30 tested tactics to improve free-to-paid conversion from 200 SaaS products.
<br/>
<br/>
Conversion is a go-to-market challenge as much as a product one. The best teams don’t just build better features—they attract the right users, engage them early, and guide them to value fast.
<br/>
<br/>
With a median conversion of 8%, even a one-point lift can mean ~15% more revenue per trial. This report shows what’s working across GTM roles, pricing, and sales touchpoints so that you can test, iterate, and build a sharper growth engine.
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Nick Franklin
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Founder & CEO
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This week in SaaS
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What’s working to improve free-to-paid conversion
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A modest 1 percentage point improvement in free-to-paid conversion equates to roughly 15% more revenue per trial. Here's a data-driven look at 30 real experiments across 200 B2B software products on what’s working to improve conversion.
</p>
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"The fastest path to higher conversion doesn’t involve changing the product itself. It’s about attracting more of the right users in the first place."
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The future of software engineering with Anthropic
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Anthropic recently hosted a roundtable with engineering leaders from Stripe, NVIDIA, Microsoft, and more. Read notes from the discussion and their key takeaways on how workflows are changing, where bottlenecks are happening, and which SaaS tools are being replaced.
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A fun content remix: Ben Shih (Senior Product Designer at Miro) took 300+ podcast episode transcripts and turned them into a game to meet guests, test your product knowledge, and even capture them like Pokémon. Here’s how to make your own.
</p>
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“For many apps, text and a clear idea are enough to get started with. But for highly visual products like this game, spending some time on visualization can help you get a solid sense of how you want the game to look and feel."
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How we use Claude Code today at Intercom
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Intercom's internal AI platform is transforming how the company operates. Building tools to safely access production data, automate engineering tasks, and create feedback loops is driving efficiency, consistency, and compounding productivity gains across teams.
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"I launched it by saying "It is either the worst thing in the world that will ruin Intercom, or complete genius." It is used a lot. No issues so far."
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1
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
The number one thing buyers want:
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is an active listener. Before starting your sales pitch, ask questions to build trust.
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2
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<b>
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Three non-obvious AI uses for content ideation:
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Create a grumpy critic persona to stress test ideas and focus your content calendar.
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3
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
Refresh old content with a new hook:
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</b>
Rework the introduction and your video might just go viral.
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1 week, 3 days ago - nfranklin@chartmogul.com
🚀 SaaS Roundup: 30 tested go-to-market tactics
Edition #509, 20-Mar-2026 Subscribe We’ve just published our latest report, sharing 30 tested tac...