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Edition #511, 03-Apr-2026
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Most teams can point to efficiency gains from AI workflows and automation. How many can point to actual revenue growth?
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<p style="margin:0;margin-bottom:16px">
The best teams know where to use AI with the right growth levers: where they can meaningfully impact areas of the funnel, understand what customers really want, and which experiments are worth running.
</p>
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Matt Lerner (co-founder of SYSTM) is hosting a session on
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The AI Marketing Playbook
</a>
to break down how top teams are approaching this and how to apply it yourself.
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Plus, there’s more on AI in this week’s edition: measuring AI fluency in every role, pricing AI credits, and how AI founders can get started with partnerships.
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Enjoy this week’s reads,
</p>
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Nick Franklin
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<br/>
Founder & CEO
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This week in SaaS
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Lavender rebuilt ARR reporting from scratch — then automated it with ChartMogul
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With all their subscription data in one place and the flexibility to report how revenue actually flows through their business, Lavender gained confidence in their metrics and insights to where growth was coming from—without introducing complex tooling.
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"ChartMogul was so straightforward and intuitive… It was very relieving. Here we finally can have this number calculated for us in real time."
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One year later: Raising the AI fluency bar for every Zapier hire
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AI has reached 100% adoption at Zapier since launching V1 of their AI Fluency Rubric. Learn more about how they created pathways for employees to build and learn, how AI fluency is measured in every role, and what’s changing in V2.
</p>
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<em>
"As AI gets more capable, the risks of low-accountability AI use are growing. We need to hire people who define what "good" looks like before they start, evaluate outputs critically, catch what's wrong before it ships, and own the outcomes of their AI workflows."
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5 tips for successful AI credits
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<p style="margin:0;margin-bottom:16px">
SaaS monetization is shifting from seats to credits. Businesses looking to implement a credit model should start with a "gift first" approach, set rates based on how customers see value, and monetize around workflows. Credits are more than a new way to bill customers, they're a tool for adoption, retention, and expansion.
</p>
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<em>
“Granting credits to your most engaged power users (not just low-usage customers) can drive adoption of new features and create viral expansion."
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The partnership guide for early-stage SaaS and AI founders
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Should you invest in partnerships right now—and if yes, where do you start? Learn more about the four categories of partnerships, common mistakes to avoid, and how to use ACV to determine the partnership model that makes sense for your business. Follow this guide to start a pilot and avoid wasting time with partnerships that go nowhere.
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1
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
Teams struggling to recruit are more likely to keep low performers:
</a>
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Here's how to tackle the problem and unlock real change.
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2
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
Structure CS compensation on customer value created:
</a>
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Follow this framework to measure CSM performance by customer goals.
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3
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
Stop confirming meetings the day before:
</a>
</b>
to increase show rates by avoiding giving prospects a chance to cancel.
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4 days, 2 hours ago - nfranklin@chartmogul.com
🚀 SaaS Roundup: AI won’t fix a broken funnel (but it can show you why)
Edition #511, 03-Apr-2026 Subscribe Most teams can point to efficiency gains from AI workflows an...