Inboxes List

Create an inbox to save and track emails. It's free!

+New inbox
Back
Back
Back 
<!DOCTYPE html>
<html lang="en" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml">
 <head>
  <title>
  </title>
  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
  <meta content="width=device-width,initial-scale=1" name="viewport"/>
  <!--[if mso]><xml><o:OfficeDocumentSettings><o:PixelsPerInch>96</o:PixelsPerInch><o:AllowPNG/></o:OfficeDocumentSettings></xml><![endif]-->
  <!--[if !mso]><!-->
  <link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet" type="text/css"/>
  <!--<![endif]-->
  <style>
   *{box-sizing:border-box}body{margin:0;padding:0}a[x-apple-data-detectors]{color:inherit!important;text-decoration:inherit!important}#MessageViewBody a{color:inherit;text-decoration:none}p{line-height:inherit}.desktop_hide,.desktop_hide table{mso-hide:all;display:none;max-height:0;overflow:hidden}.image_block img+div{display:none} @media (max-width:620px){.image_block img.big,.row-content{width:100%!important}.mobile_hide{display:none}.stack .column{width:100%;display:block}.mobile_hide{min-height:0;max-height:0;max-width:0;overflow:hidden;font-size:0}.desktop_hide,.desktop_hide table{display:table!important;max-height:none!important}.row-2 .column-1 .block-1.paragraph_block td.pad{padding:10px 5px 20px!important}.row-1 .column-1 .block-1.image_block td.pad,.row-1 .column-1 .block-2.heading_block td.pad{padding:20px 5px!important}}
  </style>
 </head>
 <body style="background-color:#fff;margin:0;padding:0;-webkit-text-size-adjust:none;text-size-adjust:none">
  <div style="display: none; max-height: 0px; overflow: hidden; mso-hide:all;">
   We sat down with executives (CEOs/VP of CS) of three SaaS companies to discuss recent retention trends.
  </div>
  <div style="display: none; max-height: 0px; overflow: hidden; mso-hide:all;">
   ‌ ‌ ‌
  </div>
  <table border="0" cellpadding="0" cellspacing="0" class="nl-container" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff" width="100%">
   <tbody>
    <tr>
     <td>
      <table align="center" border="0" cellpadding="0" cellspacing="0" class="row row-1" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
       <tbody>
        <tr>
         <td>
          <table align="center" border="0" cellpadding="0" cellspacing="0" class="row-content stack" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;color:#000;width:600px" width="600">
           <tbody>
            <tr>
             <td class="column column-1" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0" width="100%">
              <table border="0" cellpadding="0" cellspacing="0" class="image_block block-1" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:10px;padding-right:10px;padding-top:20px;width:100%">
                  <div align="center" class="alignment" style="line-height:10px">
                   <a style="outline:none" tabindex="-1" target="_blank">
                    <img src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1676283439437_cmlogo_01GS54EV0TJ3C5WP9WEJ9YDHKH.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyJ9:1puuLA:jJFE3rejexvgygUziuE8Dmig0D6Gxi4f6UwVUlA4-rs" style="display:block;height:auto;border:0;width:210px;max-width:100%" width="210"/>
                   </a>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-2" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:10px;padding-right:10px;padding-top:20px;text-align:center;width:100%">
                  <h1 style="margin:0;color:#202020;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:26px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:center;margin-top:0;margin-bottom:0">
                   <span class="tinyMce-placeholder">
                    SaaS Roundup #364
                   </span>
                  </h1>
                 </td>
                </tr>
               </tbody>
              </table>
             </td>
            </tr>
           </tbody>
          </table>
         </td>
        </tr>
       </tbody>
      </table>
      <table align="center" border="0" cellpadding="0" cellspacing="0" class="row row-2" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
       <tbody>
        <tr>
         <td>
          <table align="center" border="0" cellpadding="0" cellspacing="0" class="row-content stack" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;color:#000;width:600px" width="600">
           <tbody>
            <tr>
             <td class="column column-1" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0" width="100%">
              <table border="0" cellpadding="0" cellspacing="0" class="paragraph_block block-1" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:10px;padding-right:10px;padding-top:10px">
                  <div style="color:#202020;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px;font-weight:400;letter-spacing:0;line-height:180%;text-align:left;mso-line-height-alt:25.2px">
                   <p style="margin:0;margin-bottom:24px">
                    Hi there,
                   </p>
                   <p style="margin:0;margin-bottom:24px">
                    Welcome to another edition of SaaS Roundup.
                   </p>
                   <p style="margin:0;margin-bottom:24px">
                    This week in the Roundup we cover retention trends in 2023, A/B tests, the state of private markets, and the NPS score.
                   </p>
                   <p style="margin:0">
                    <span style="background-color: transparent;">
                     Happy reading
                    </span>
                    ,
                    <br/>
                    <strong>
                     Sid @ ChartMogul
                    </strong>
                   </p>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="divider_block block-2" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px">
                  <div align="center" class="alignment">
                   <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
                    <tbody>
                     <tr>
                      <td class="divider_inner" style="font-size:1px;line-height:1px;border-top:2px solid #b4c4d1">
                       <span>
                       </span>
                      </td>
                     </tr>
                    </tbody>
                   </table>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-3" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px;text-align:center;width:100%">
                  <h1 style="margin:0;color:#202020;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:26px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:center;margin-top:0;margin-bottom:0">
                   <span class="tinyMce-placeholder">
                    New from ChartMogul.
                   </span>
                  </h1>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="image_block block-4" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:10px;width:100%">
                  <div align="center" class="alignment" style="line-height:10px">
                   <a style="outline:none" tabindex="-1" target="_blank">
                    <img class="big" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1683216855683_B2B-SaaS-Retention-Trends-2048x853_01GZKRNXNK6YPRE8H3XRMQHM58.jpeg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyJ9:1puuLA:jJFE3rejexvgygUziuE8Dmig0D6Gxi4f6UwVUlA4-rs" style="display:block;height:auto;border:0;width:590px;max-width:100%" width="590"/>
                   </a>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-5" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-left:5px;padding-right:5px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:21px;color:#202020;line-height:1.5">
                    <p dir="ltr" style="margin:0;font-size:14px;mso-line-height-alt:30px;letter-spacing:normal">
                     <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                     </a>
                     <span style="font-size:20px;">
                      <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                       <span style="">
                        B2B SaaS Retention Trends in 2023
                       </span>
                      </a>
                     </span>
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-6" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:5px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:25.2px;color:#202020;line-height:1.8">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:23.400000000000002px;letter-spacing:normal">
                     <span style="color:#999999;font-size:13px;">
                      Peter Curac-Dahl
                     </span>
                    </p>
                    <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px;letter-spacing:normal">
                    </p>
                    <p style="margin:0;mso-line-height-alt:25.2px;letter-spacing:normal">
                     Retention is one of the most crucial metrics in SaaS regardless of the company’s stage. We sat down with executives (CEOs/VP of CS) of three SaaS companies to discuss recent retention trends. The conversation is loaded with retention-related insights.
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="html_block block-7" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad">
                  <div align="center" style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif;text-align:center">
                   <div class="our-class" style="font-family:Helvetica Neue;
     font-size:13px;
       line-height:1.8em;font-style:italic;
       background-color:#ebeaec;
       padding:15px;
       text-align:left;
       margin-bottom:15px;
       margin-left:5px;
	   margin-right:5px;
       ">
                    "The biggest lump in terms of churn was the end of the year when people started to consolidate their stack wanting to cut a lot of expenses. This is where we’ve seen the biggest drop (churn) … quite a few customers have seen the same."
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-8" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:5px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:12px;mso-line-height-alt:21.6px;color:#202020;line-height:1.8;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif">
                    <p style="margin:0;font-size:12px;mso-line-height-alt:21.6px;letter-spacing:normal">
                     <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                      <span style="font-size:14px;">
                       Learn More
                      </span>
                     </a>
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="divider_block block-9" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px">
                  <div align="center" class="alignment">
                   <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
                    <tbody>
                     <tr>
                      <td class="divider_inner" style="font-size:1px;line-height:1px;border-top:2px solid #b4c4d1">
                       <span>
                       </span>
                      </td>
                     </tr>
                    </tbody>
                   </table>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-10" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px;text-align:center;width:100%">
                  <h1 style="margin:0;color:#202020;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:26px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:center;margin-top:0;margin-bottom:0">
                   <strong>
                    Our top SaaS reads.
                   </strong>
                  </h1>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="button_block block-11" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:7px;padding-right:7px;padding-top:10px;text-align:left">
                  <div align="left" class="alignment">
                   <!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" style="height:38px;width:76px;v-text-anchor:middle;" arcsize="0%" stroke="false" fillcolor="#ffc2c2"><w:anchorlock/><v:textbox inset="0px,0px,0px,0px"><center style="color:#000000; font-family:Arial, sans-serif; font-size:14px"><![endif]-->
                   <div style="text-decoration:none;display:inline-block;color:#000;background-color:#ffc2c2;border-radius:0;width:auto;border-top:0 solid transparent;font-weight:400;border-right:0 solid transparent;border-bottom:0 solid transparent;border-left:0 solid transparent;padding-top:5px;padding-bottom:5px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px;text-align:center;mso-border-alt:none;word-break:keep-all">
                    <span style="padding-left:7px;padding-right:7px;font-size:14px;display:inline-block;letter-spacing:normal;">
                     <span dir="ltr" style="word-break: break-word; line-height: 28px;">
                      Marketing
                     </span>
                    </span>
                   </div>
                   <!--[if mso]></center></v:textbox></v:roundrect><![endif]-->
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-12" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px">
                  <div style="font-family:sans-serif">
                   <div class="" style="font-size:14px;mso-line-height-alt:25.2px;color:#202020;line-height:1.8;font-family:Helvetica Neue,Helvetica,Arial,sans-serif">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:32.4px">
                     <span style="font-size:18px;">
                      <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                       The Hidden Reason Why A/B Tests Aren’t As Effective As They Look
                      </a>
                     </span>
                    </p>
                    <p style="margin:0;mso-line-height-alt:23.400000000000002px">
                     <span style="color:#999999;font-size:13px;">
                      Andrew Chen
                     </span>
                     <br/>
                     <br/>
                     You ship an experiment that’s +10% in your conversion funnel. Then your revenue, installs, whatever goes up by +10% right? Wrong. Here is why that's not the case.
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="html_block block-13" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad">
                  <div align="center" style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif;text-align:center">
                   <div class="our-class" style="font-family:Helvetica Neue;
       font-size:13px;
       line-height:1.8em;font-style:italic;
       background-color:#ebeaec;
       padding:15px;
       text-align:left;
       margin-bottom:35px;
       margin-left:5px;
	   margin-right:5px;
       ">
                    "For all your users coming in, only some of them are high-intent. It’s hard to increase that intent just by making a couple steps easier – that’ll just grow your low-intent users. Doing tactical things like moving buttons above the fold, optimizing headlines, removing form fields – those are great, but the increases won’t directly drop to your bottom line."
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="button_block block-14" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:10px;text-align:left">
                  <div align="left" class="alignment">
                   <!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" style="height:38px;width:64px;v-text-anchor:middle;" arcsize="0%" stroke="false" fillcolor="#ffe0c2"><w:anchorlock/><v:textbox inset="0px,0px,0px,0px"><center style="color:#000000; font-family:Arial, sans-serif; font-size:14px"><![endif]-->
                   <div style="text-decoration:none;display:inline-block;color:#000;background-color:#ffe0c2;border-radius:0;width:auto;border-top:0 solid transparent;font-weight:400;border-right:0 solid transparent;border-bottom:0 solid transparent;border-left:0 solid transparent;padding-top:5px;padding-bottom:5px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px;text-align:center;mso-border-alt:none;word-break:keep-all">
                    <span style="padding-left:7px;padding-right:7px;font-size:14px;display:inline-block;letter-spacing:normal;">
                     <span dir="ltr" style="word-break: break-word; line-height: 28px;">
                      Industry
                     </span>
                    </span>
                   </div>
                   <!--[if mso]></center></v:textbox></v:roundrect><![endif]-->
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-15" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px">
                  <div style="font-family:sans-serif">
                   <div class="" style="font-size:14px;mso-line-height-alt:25.2px;color:#202020;line-height:1.8;font-family:Helvetica Neue,Helvetica,Arial,sans-serif">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:32.4px">
                     <span style="font-size:18px;">
                      <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                       State of Private Markets: Q1 2023
                      </a>
                     </span>
                    </p>
                    <p style="margin:0;mso-line-height-alt:32.4px">
                     <span style="color:#999999;">
                      <span style="font-size:13px;">
                       Peter Walker, Kevin Dowd, Carta
                      </span>
                     </span>
                    </p>
                    <p style="margin:0;mso-line-height-alt:25.2px">
                    </p>
                    <p style="margin:0;mso-line-height-alt:23.400000000000002px">
                     The transformation of the venture capital industry over the past year has been stark. Total venture capital raised by startups plunged 80% from Q1 2022  to Q1 2023. Venture deal count fell 45% over the same span. Here are all the details.
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="html_block block-16" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad">
                  <div align="center" style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif;text-align:center">
                   <div class="our-class" style="font-family:Helvetica Neue;
       font-size:13px;
       line-height:1.8em;font-style:italic;
       background-color:#ebeaec;
       padding:15px;
       text-align:left;
       margin-bottom:35px;
       margin-left:5px;
	   margin-right:5px;
       ">
                    "Overall, Q1 was the slowest quarter for both capital raised and deal count since 2017. There are signs of a venture spring. Valuations from seed to Series C ticked up from recent lows. Median round sizes mostly stabilized. But these green shoots were overwhelmed by the decline in total rounds across all stages."
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="button_block block-17" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:10px;text-align:left">
                  <div align="left" class="alignment">
                   <!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" style="height:38px;width:87px;v-text-anchor:middle;" arcsize="0%" stroke="false" fillcolor="#cbffc2"><w:anchorlock/><v:textbox inset="0px,0px,0px,0px"><center style="color:#000000; font-family:Arial, sans-serif; font-size:14px"><![endif]-->
                   <div style="text-decoration:none;display:inline-block;color:#000;background-color:#cbffc2;border-radius:0;width:auto;border-top:0 solid transparent;font-weight:400;border-right:0 solid transparent;border-bottom:0 solid transparent;border-left:0 solid transparent;padding-top:5px;padding-bottom:5px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px;text-align:center;mso-border-alt:none;word-break:keep-all">
                    <span style="padding-left:7px;padding-right:7px;font-size:14px;display:inline-block;letter-spacing:normal;">
                     <span dir="ltr" style="word-break: break-word; line-height: 28px;">
                      Fundraising
                     </span>
                    </span>
                   </div>
                   <!--[if mso]></center></v:textbox></v:roundrect><![endif]-->
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-18" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:25.2px;color:#202020;line-height:1.8">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:32.4px">
                     <span style="font-size:18px;">
                      <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                       I Was Wrong. NPS is A Great Core Metric
                      </a>
                      <a rel="noopener" style="text-decoration: none; color: #1c79ed;" target="_blank">
                      </a>
                     </span>
                    </p>
                    <p style="margin:0;mso-line-height-alt:23.400000000000002px">
                     <span style="color:#999999;font-size:13px;">
                      Jason Lemkin, SaaStr
                     </span>
                     <br/>
                     <br/>
                    </p>
                    <p style="margin:0;mso-line-height-alt:23.400000000000002px">
                     NPS is backward-looking. It doesn’t tell you much about your prospects, the future, or your most recent customers. It isn’t tied to upsells, churn, or revenue at all. So why should you even track it? Here is why.
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="html_block block-19" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad">
                  <div align="center" style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif;text-align:center">
                   <div class="our-class" style="font-family:Helvetica Neue;
       font-size:13px;
       line-height:1.8em;font-style:italic;
       background-color:#ebeaec;
       padding:15px;
       text-align:left;
       margin-bottom:30px;
       margin-left:5px;
	   margin-right:5px;
       ">
                    "A downturn in NPS keeps you honest.  If NPS drops, it is often tied to outages, to an overstretched CS team, to a big competitive push by another vendor.  When you see it go down, it can shake the team out of a bit of complacency."
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="divider_block block-20" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px">
                  <div align="center" class="alignment">
                   <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
                    <tbody>
                     <tr>
                      <td class="divider_inner" style="font-size:1px;line-height:1px;border-top:2px solid #b4c4d1">
                       <span>
                       </span>
                      </td>
                     </tr>
                    </tbody>
                   </table>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-21" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:20px;padding-left:5px;padding-right:5px;padding-top:20px;text-align:center;width:100%">
                  <h1 style="margin:0;color:#000;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:26px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:center;margin-top:0;margin-bottom:0">
                   <strong>
                    Chart of the week.
                   </strong>
                  </h1>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-22" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:10px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:25.2px;color:#202020;line-height:1.8">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                     <strong style="font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:14px">
                      Europe makes a quarter of the global startup market.
                     </strong>
                     <span style="font-size:14px;">
                      25% of all startups, including SaaS companies funded in 2022 were based in Europe. In total, European startups raised over $105.1 billion last year.
                     </span>
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="image_block block-23" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:15px;width:100%">
                  <div align="center" class="alignment" style="line-height:10px">
                   <img class="big" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1683214222823_SOTC-GEO-23-Europe-quarter-startup-market-min_01GZKP5JGXQ39RNDFB129BNMQ5.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyJ9:1puuLA:jJFE3rejexvgygUziuE8Dmig0D6Gxi4f6UwVUlA4-rs" style="display:block;height:auto;border:0;width:590px;max-width:100%" width="590"/>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-24" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:30px;padding-left:5px;padding-right:5px;padding-top:10px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:16.8px;color:#555;line-height:1.2">
                    <p style="margin:0;font-size:14px;mso-line-height-alt:16.8px">
                     Source:
                     <a rel="noopener" style="text-decoration: underline; color: #007c89;" target="_blank">
                      Bessemer Cloud Trends Around the World in 2023
                     </a>
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="image_block block-25" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;width:100%">
                  <div align="center" class="alignment" style="line-height:10px">
                   <a style="outline:none" tabindex="-1" target="_blank">
                    <img class="big" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1676286645946_e360224c-b9bc-64b9-1742-b1a5d13fb81d_01GS57GPAKMXXDY2Y6JAMEEGA0.jpeg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyJ9:1puuLA:jJFE3rejexvgygUziuE8Dmig0D6Gxi4f6UwVUlA4-rs" style="display:block;height:auto;border:0;width:590px;max-width:100%" width="590"/>
                   </a>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
              <table border="0" cellpadding="0" cellspacing="0" class="text_block block-26" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
               <tbody>
                <tr>
                 <td class="pad" style="padding-bottom:10px;padding-left:5px;padding-right:5px;padding-top:10px">
                  <div style="font-family:Arial,sans-serif">
                   <div class="" style="font-size:14px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:21px;color:#000;line-height:1.5">
                    <p style="margin:0;font-size:10px;text-align:center;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      <em>
                       Copyright © 2023 ChartMogul GmbH &amp; Co. KG, All rights reserved.
                      </em>
                     </span>
                     <br/>
                     <span style="font-size:10px;">
                      You are receiving this email because you have a ChartMogul account, signed up for our newsletter or otherwise opted in at our website.
                     </span>
                     <br/>
                     <br/>
                     <span style="font-size:10px;">
                      <strong>
                       Our mailing address is:
                      </strong>
                     </span>
                    </p>
                    <p style="margin:0;text-align:center;font-size:10px;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      ChartMogul GmbH &amp; Co. KG
                     </span>
                    </p>
                    <p style="margin:0;text-align:center;font-size:10px;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      Kemperplatz 1
                     </span>
                    </p>
                    <p style="margin:0;font-size:10px;text-align:center;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      Berlin 10785
                     </span>
                    </p>
                    <p style="margin:0;text-align:center;font-size:10px;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      Germany
                     </span>
                    </p>
                    <p style="margin:0;text-align:center;font-size:10px;mso-line-height-alt:21px">
                    </p>
                    <p style="margin:0;text-align:center;font-size:10px;mso-line-height-alt:15px">
                     <span style="font-size:10px;">
                      Want to change how you receive these emails?
                     </span>
                     <br/>
                     <span style="font-size:10px;">
                      <a rel="noopener" style="color: #1c79ed;" target="_blank">
                       Unsubscribe
                      </a>
                     </span>
                    </p>
                   </div>
                  </div>
                 </td>
                </tr>
               </tbody>
              </table>
             </td>
            </tr>
           </tbody>
          </table>
         </td>
        </tr>
       </tbody>
      </table>
     </td>
    </tr>
   </tbody>
  </table>
  <!-- End -->
  <img src="https://inboxflows.com/_/image/http%253A%252F%252Femail.chartmogul.com%252Fe%252Fo%252FeyJlbWFpbF9pZCI6ImRnVGswd2NEQUtwVHFWTUJoLXZXWGFVYlZCTVZQQmJ5QTlGRSJ9/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cCUzQSUyRiUyRmVtYWlsLmNoYXJ0bSJ9:1puuLA:msnfuq0F64TakaIzwjDzwyfgH-1YKG7ilTQ452Q9QCI" style="height: 1px !important; max-height: 1px !important; max-width: 1px !important; width: 1px !important; display: none !important;"/>
 </body>
</html>