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- Accommodation
- Accounting
- Airline
- Analytics
- Auction site
- Bank
- Beauty
- Bike Rental
- Biotechnology
- Books
- CRM
- Call center software
- Cameras
- Car company
- Cards
- Chrome plugin
- Clothing
- Coffee
- Collaboration
- Community
- Contact lenses
- Crowd funding
- Cryptocurrency
- Customer support
- Dating
- Department store
- Design tools
- Developer tools
- Digital printing
- Direct to consumer
- Domain names
- E-commerce
- E-commerce store builder
- Education
- Electronic signatures
- Electronic signitatures
- Electronics
- Email Service Provider
- Email marketing
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- Event management
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- Food delivery
- Form builder
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- Furniture
- Game
- Gaming
- Gifts
- Glasses
- Greetings cards
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- Hair
- Health
- Hiring
- Hotel comparison
- Hotels
- Insurance
- Investing
- Jewelry
- Landing page builder
- Language learning
- Lingerie
- Live chat
- Makeup
- Marijuana delivery
- Marketing
- Marketplace
- Mattress company
- Meal delivery kits
- Media
- Messaging
- Music
- NFT
- News
- No-code
- Nutrition
- Online courses
- Online-course-platform
- Outdoor store
- Password manager
- Payments
- Personal Finance
- Pharmacy
- Photography
- Podcast Hosting
- Podcasts
- Productivity
- Project management
- Property
- Proposal software
- Real estate
- Ride sharing
- Running
- SEO
- SaaS
- Sales tools
- Scooters
- Shoes
- Skincare
- Social network
- Software
- Sportsware
- Subscription boxes
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- T-shirt Printing
- Talent
- Telco
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- Travel
- Underwear
- VPN
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- Video streaming
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- Watches
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- Website builder
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- Writing
- & Other Stories
- &Open
- 1&1
- 1Password
- 3dcart
- 6pm
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- Allbirds
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- Ambronite
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- Astley Clarke
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- ChartMogul
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- Circle
- Claire's
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- Cloudflare
- Clubhouse
- Clue
- Coach
- Coastal
- Coda
- Coinbase
- Conductor
- ConvertKit
- CopyAI
- Costco
- Coursera
- Cover FX
- Craft
- Craigslist
- Crypto.com
- Cult Furniture
- Customer.io
- DFS
- Daisy Jewellery
- Daniel Wellington
- Debenhams
- Deliveroo
- Delivery.com
- Delivra - The Inbox
- Delta
- Depop
- Deputy
- Descript
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- Disney+
- Djusie
- DocuSign
- Dollar Shave Club
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- Dorothy Perkins
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- Dwell
- EasyJet
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- Elevate
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- Eurostar
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- Everlane
- Evernote
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- Express Glasses
- Eye Buy Direct
- FabFitFun
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- Farm Rio
- Fashion Fair
- Fashion Nova
- Feedly
- Feelunique
- Fenwick
- Figma
- Finimize
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- Fleur & Bee
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- Forest
- Forever 21
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- GitHub
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- Linear
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- Loaf
- London Virgin Hair
- Lookfantastic
- Loom
- Loot Crate
- Lowes
- Lululemon
- Luma
- Lyft
- MAC Cosmetics
- MDMflow
- MVMT
- Mack Weldon
- Macy's
- Made
- Magento
- Mailchimp
- MapMyGut
- Marley Spoon
- MasterClass
- Mayvenn
- MeUndies
- Meadow
- Medium
- Memrise
- Menards
- Mercari
- Mercedes-Benz
- MetaMask
- Michaels
- Microsoft Teams
- Mini
- Miro
- Miss Selfridge
- Missguided
- Misto Box
- Mitsubishi cars
- Mixpanel
- Monday
- Moneybox
- Mont Blanc
- Monzo
- Moo
- Moonpig
- Morning Brew
- Morning Recovery
- Muttonhead
- My First Wig
- MyFitnessPal
- N26
- Nars Cosmetics
- NerdWallet
- Nest Furniture
- Netflix
- New Look
- Newegg
- Nicely Noted
- Nike
- No Mercy / No Malice
- Nomatic
- Noom
- Nordstrom
- Nordstrom Rack
- Notion
- Notonthehighstreet
- Now TV
- Nugg
- Ocado
- OfferUp
- Officevibe
- Old Navy
- Omega
- OpenSea
- OpenTable
- Otiumberg
- Outdoor Voices
- Overstock
- Ozone Socks
- PandaDoc
- Pandora
- Patreon
- Paula's Choice Skincare
- PayPal
- Peloton
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- Pier 1
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- Postmates
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- PrettyLittleThing
- Primark
- Process Street
- Puma
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- QVC
- Quibi
- QuickBooks
- Quill
- Quizlet
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- REI
- Racket
- Raymond Weil
- Redbubble
- Reflectly
- Replit
- Retool
- Revolut
- Rezi
- Ripcurl
- Robinhood
- Runkeeper
- SNKRS by Nike
- Sally Beauty
- SavvyCal
- Scentbird
- Scribd
- Seamless
- Search Metrics
- Selfridges
- Sephora
- ServiceNow
- Shop.com
- Shopify
- Shpock
- Shudder
- Shwood and Stanley
- Simba
- Skillshare
- Skyscanner
- Slack
- Slite
- Snapchat
- Society6
- Sock Fancy
- SoloLearn
- SoundCloud
- Southwest
- Soylent
- SpeedWeed
- Spotify
- Spreadshirt
- Square
- Squarespace
- Squarespace Scheduling
- Staples
- Starbucks
- Steam
- Stitch Fix
- Stone Forest
- Strava
- Strikingly
- Stripe
- Substack
- SumUp
- Sun Basket
- Sunsama
- Superdrug
- SurveyMonkey
- Swarovski
- Sweatcoin
- Swoon
- TRNK
- Tag Heuer
- Tally
- Target
- Taste Trunk
- Teachable
- Teachlr
- Techcrunch
- Ted Baker
- TeePublic
- Tempur
- Tempur-Pedic
- Tesla
- The Hustle
- The Jewel Hut
- The New York Times
- The Ordinary
- The White Company
- Thinx
- Threadless
- Thryve
- Tidal
- Tide.fm
- Tiffany & Co
- TikTok
- Tinder
- Todoist
- Tommy John
- Topshop
- TouchNote
- Trainline
- TransferWise
- Trello
- Triibe
- TripAdvisor
- Trivago
- Trustpilot
- Tuft & Needle
- TunnelBear
- Twitch
- Typeform
- UNIQLO
- Uber
- Uber Eats
- Udacity
- Udemy
- Ulta
- Unbounce
- UncommonGoods
- United
- Universe
- Upwork
- Urban Outfitters
- VSCO
- Vessi
- Victoria's Secret
- Vimeo
- Vinted
- Viome
- Virgin Atlantic
- Vistaprint
- Voog
- Vueling
- WW (Weight Watchers)
- WalMart
- Walgreens
- Wallapop
- Wallshoppe
- Warby Parker
- Watch Shop
- Watch Station
- Watches.com
- Wattpad
- Wayfair
- Waze
- Wealthsimple
- Webflow
- Weebly
- West Elm
- Whimsical
- Williams Sonoma
- Winc
- Wise
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- WooCommerce
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- World Market
- Wowcher
- YNAB
- YouTube
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- Zales
- Zapier
- Zara
- Zazzle
- Zendesk
- Zero
- Zoe & Morgan
- Zoopla
- Zulily
- eBay
- eToro
- uBiome
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🚀 SaaS Roundup: Revenue Attribution in B2B SaaS
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How do you know which of your top-of-the-funnel activities led to revenue? With a complex sales cycle, that´s not an easy task.
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<strong>
SaaS Roundup
</strong>
<strong>
#325
</strong>
</span>
</h1>
<br/>
<br/>
Hi there,
<br/>
<br/>
Which marketing channel attracts your best customers (based on revenue or LTV)? How do you know?
<br/>
<br/>
If this challenge sounds familiar to you, you'll love our
<a style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;" target="_blank">
latest episode
</a>
of SaaS Open Mic. Bianca Wilk speaks to Lars Grønnegaard, the co-founder and CEO of Dreamdata. They discuss all things revenue attribution.
<br/>
<br/>
Happy listening,
<br/>
<strong>
Sid @ ChartMogul
</strong>
<br/>
<br/>
PS: We recently hosted a webinar on SaaS Metrics & Benchmarks for Founders. Watch the
<a style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;" target="_blank">
replay here
</a>
.
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<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif; font-size:26px">
New from ChartMogul.
</span>
</strong>
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<![endif]-->
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<img alt="" class="mcnImage" src="https://inboxflows.com/_/image/https%253A%252F%252Fmcusercontent.com%252Fa4c2738e44c3a9e98f352fbf5%252Fimages%252F1e19c00c-c96d-6e9f-a8e7-1e64c1e075f6.jpeg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZtY3VzZXJjb250ZSJ9:1oCJ6V:BHvFBQgk21Q80ux9UBj0Msg9_cEy3usPWif_-ZFfNJI" style="max-width: 1200px;border: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;vertical-align: bottom;" width="564"/>
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<h3 style="font-weight: 400;line-height: 28px;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 20px;font-style: normal;letter-spacing: normal;text-align: left;">
<br/>
<font color="#000000" face="open sans, helvetica neue, helvetica, arial, sans-serif">
<font face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-size:21px">
B2B SaaS Revenue Attribution with Lars Grønnegaard of Dreamdata
</span>
</font>
</font>
<br/>
<span style="font-size:13px">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
<font color="#999999">
Bianca Wilk
</font>
</span>
</span>
</h3>
<div style="text-align: left;">
<br/>
<font color="#000000" face="open sans, helvetica neue, helvetica, arial, sans-serif">
Blog posts, case studies, ads, and conferences are fantastic ways of attracting leads and generating revenue. But, how do you know which of all your top-of-the-funnel activities led to that revenue? With a complex sales cycle, that´s not an easy task.
<br/>
<br/>
If this challenge sounds familiar to you, listen to this episode of SaaS Open Mic. Our guest today is Lars Grønnegaard, the co-founder and CEO of Dreamdata.
</font>
<br/>
</div>
<blockquote style="border: 0px;padding: 20px;margin: 0px;background: #EBEAEC;font-style: italic;color: black;text-size-adjust: 100%;text-align: left;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<span style="font-size:13px">
<font color="#000000" face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
"There’s a set of multiple data silos in your company. Getting all the data out and connecting it in a meaningful way, is just such a huge problem and challenge that it remains unsolved for pretty much all SaaS businesses out there.
</span>
</font>
</span>
<span style="font-size:13px">
<font color="#000000" face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
"
</span>
</font>
</span>
</blockquote>
<div style="text-align: left;">
<br/>
<font color="#000000" face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
<a style="color: #1c79ed;text-decoration: none;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;font-weight: normal;" target="_blank">
Listen Here
</a>
</span>
</font>
</div>
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<span>
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<strong>
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif; font-size:26px">
Our top SaaS reads.
</span>
</strong>
</h1>
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</td>
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Product
</a>
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</td>
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<![endif]-->
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<![endif]-->
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<tbody>
<tr>
<td class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;" valign="top">
<h4 class="null" style="display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 18px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: left;">
<a style="color: #1c79ed;font-family: open sans,helvetica neue,helvetica,arial,sans-serif;font-weight: 400;text-decoration: none;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" target="_blank">
9 Ways to Make Your SaaS Customers Hate You, Ranked
</a>
</h4>
<p style="padding-bottom: 5px;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">
<span style="font-size:13px">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
<font color="#999999">
Amy Hoy, Stacking The Bricks
</font>
</span>
</span>
<br/>
<br/>
<font face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-size:14px">
It is remarkable how much long-term advantage SaaS businesses can get by consistently being not stupid (instead of trying to be brilliant). Drawing upon a decade-plus of experience, Amy shares nine things that you should avoid lest your customers hate you.
</span>
</font>
</p>
</td>
</tr>
</tbody>
</table>
<!--[if mso]>
</td>
<![endif]-->
<!--[if mso]>
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</table>
<![endif]-->
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<tbody>
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<td style="padding-top: 9px;padding-left: 18px;padding-bottom: 9px;padding-right: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<table border="0" cellspacing="0" class="mcnTextContentContainer" style="min-width: 100% !important;background-color: #EBEAEC;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%">
<tbody>
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<td class="mcnTextContent" style='padding: 18px;color: #202020;font-family: "Open Sans", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13px;font-style: italic;font-weight: normal;text-align: left;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;line-height: 150%;' valign="top">
"Rule: Never make your buyer look bad to their boss. Imagine the frustration and anger of B2B buyers who then had to explain that increase to their bosses. Doubling or tripling is a lot. Especially out of nowhere. Poorly thought-out price increases are actually much worse than accidental overcharging because it’s a willful act and violates the trust in the relationship. Raising your price isn’t bad. Doing it badly is bad.”
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<tbody>
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<td style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<span>
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Finance
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<![endif]-->
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<![endif]-->
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<tbody>
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<h4 class="null" style="display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 18px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: left;">
<a style="color: #1c79ed;font-family: open sans,helvetica neue,helvetica,arial,sans-serif;font-weight: 400;text-decoration: none;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" target="_blank">
On Being the First Finance Hire: Ed Park (Former Head of Finance at Asana)
</a>
</h4>
<p style="padding-bottom: 5px;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">
<span style="font-size:13px">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif">
<font color="#999999">
Bobby Pinero, Equals.app
</font>
</span>
</span>
<br/>
<br/>
<font face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-size:14px">
What does it take to be a first successful hire within the finance org at a SaaS startup? Ed Park was the head of FP&A at Facebook through their IPO, then joined Asana as their first Finance hire, and then was CFO at Enjoy Technologies. All three today are publicly traded companies. You’d be hard-pressed to find a better run as an early finance hire!
</span>
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<table border="0" cellspacing="0" class="mcnTextContentContainer" style="min-width: 100% !important;background-color: #EBEAEC;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%">
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"Finance’s first and foremost responsibility is to lead the creation of the business model. The presence of finance in every element of the company provides a key opportunity to create a shared strategy and clear vision for the entire team."
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Growth
</a>
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<h4 class="null" style="display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 18px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: left;">
<a style="color: #1c79ed;font-family: open sans,helvetica neue,helvetica,arial,sans-serif;font-weight: 400;text-decoration: none;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" target="_blank">
Balancing Growth and Efficiency in Tougher Times
</a>
</h4>
<p style="padding-bottom: 5px;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif; font-size:13px">
<font color="#999999">
Christoph Janz, Point Nine & SaaStr
</font>
</span>
<br/>
<br/>
<font face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-size:14px">
In the last few weeks, the VC funding environment has changed dramatically. In this talk, Christoph shares tactical advice on how to weatherproof your financial plan for the funding downturn.
</span>
</font>
</p>
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<td style="padding-top: 9px;padding-left: 18px;padding-bottom: 9px;padding-right: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<table border="0" cellspacing="0" class="mcnTextContentContainer" style="min-width: 100% !important;background-color: #EBEAEC;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%">
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"A few tactical tips to increase runway: switch more customers to upfront payments; de-grandfather customers on old, lower pricing plans; move on from any VP that isn't amazing; get better at collections; consider venture debt or revenue-based financing."
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<strong>
<span style="font-family:open sans,helvetica neue,helvetica,arial,sans-serif; font-size:26px">
Chart of the week.
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">
<font face="open sans, helvetica neue, helvetica, arial, sans-serif">
<span style="font-size:14px">
<strong>
What's a good customer churn rate?
</strong>
If you have managed to bring down your customer churn to about 2-3% per month, you are already among the top 25% of all SaaS companies. Instead of focusing on bringing down churn further, there may be more important things to tackle.
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2 years, 10 months ago - roundup@chartmogul.com
🚀 SaaS Roundup: Revenue Attribution in B2B SaaS
How do you know which of your top-of-the-funnel activities led to revenue? With a complex sales c...