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We've made updates to our seller policy
;
</div>
<!-- END HIDDEN PREHEADER TEXT -->
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<!-- LOGO -->
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<img class="show" src="https://inboxflows.com/_/image/https%253A%252F%252Fappboy-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F5f244604274f3310c2747233%252Foriginal.png%253F1596212740/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZhcHBib3ktaW1hZyIsInRpbWUiOjE3MTU4OTczMzEuOTY1NTg5NX0:1s7jHP:HXoBGFisizklJ0I8yMZheCvnjDzSodSoEy5IPaPasuU" style="display: none; width: 100%; max-width: 450px;"/>
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<tr>
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<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center" class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;" valign="middle" width="100%">
Dear GOAT member,
<br/>
<br/>
We are reaching out to inform you of upcoming changes to the GOAT platform and the Selling with GOAT Policy.
<br/>
<br/>
Starting
<b>
June 3, 2024
</b>
, we will be adding new reminders and processes on GOAT so that you can ensure your listing details are accurate before you confirm your sale. By introducing these new checkpoints, we can better optimize the verification process and allow for quicker seller cashouts.
<br/>
<br/>
As part of this update, the following changes will also take place:
</td>
</tr>
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<td style="padding: 14px 0px" width="100%">
</td>
</tr>
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<tr>
<td class="indent1" style="padding: 0px 0px 0px 20px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center" class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;" valign="middle" width="100%">
<b>
Order Cancellations
</b>
<br/>
If you confirm your order then cancel it, or if your confirmed order is canceled because you did not ship it in time, you will be charged $10.
<br/>
<br/>
<b>
Item Issues
</b>
<br/>
If you ship your item to us and it is found to be a replica, you will be charged $15.
<br/>
<br/>
If, during the verification process, we discover a certain issue or issues with your item, you may be charged $10. Multiple issues will only be charged a total of $10. In these instances, the following could occur:
</td>
</tr>
<!-- SPACER -->
<tr>
<td class="sp_h_20" style="padding: 10px 0px" width="100%">
</td>
</tr>
<tr>
<td class="indent2" style="padding: 0px 0px 0px 20px;">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000; padding-right: 6px;" valign="top">
•
</td>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;">
You are able to offer a price discount to the buyer to complete the sale. However, if the buyer declines the discount, you will be charged $10. You will then have the option to have the item returned to you or consigned with us.
</td>
</tr>
<!-- SPACER -->
<tr>
<td colspan="2" style="padding: 3px 0px" width="100%">
</td>
</tr>
<tr>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000; padding-right: 6px;" valign="top">
•
</td>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;">
If the item issue or issues are such that a price discount cannot be offered to the buyer, you will be charged $10. The item will either be automatically returned to you or you may have the option to consign it with us.
</td>
</tr>
</table>
</td>
</tr>
<!-- SPACER -->
<tr>
<td class="sp_h_20" style="padding: 10px 0px" width="100%">
</td>
</tr>
<tr>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;">
<b>
Consigned Items
</b>
<br/>
In some instances, you will be able to offer a price discount to the buyer to complete the sale and the $10 item issue fee will not be applicable. If, however, the buyer declines the discount and you choose to consign your item with us, you will have 60 days to sell your item before we charge a $2 storage fee.
This is a recurring, monthly fee that will be charged until the item sells or you withdraw it. You can withdraw the item from consignment at any time.
</td>
</tr>
</table>
</td>
</tr>
<!-- END INDENTED SECTION 1 -->
<!-- SPACER -->
<tr>
<td style="padding: 14px 0px" width="100%">
</td>
</tr>
<tr>
<td align="center" class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;" valign="middle" width="100%">
Please note that in the situations outlined above,
<b>
you will only be charged one type of fee, whether it be a cancellation fee, item issue fee or storage fee.
</b>
Additionally, if you notice inaccuracies in your listing prior to confirmation, you can cancel your sale for no charge.
<br/>
<br/>
Orders confirmed prior to June 3rd, 2024 will not be impacted by the above changes. The fee updates will only apply to orders confirmed on or after June 3rd.
<br/>
<br/>
In addition to the above, we will also be making the following update:
</td>
</tr>
<!-- SPACER -->
<tr>
<td class="sp_h_20" style="padding: 10px 0px" width="100%">
</td>
</tr>
<!-- BEGIN INDENTED SECTION 2 -->
<tr>
<td class="indent1" style="padding: 0px 0px 0px 20px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000; padding-right: 6px;" valign="top">
•
</td>
<td class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;">
Effective June 3, 2024, we will be updating how we re-purpose or otherwise dispose of consigned inventory for suspended sellers and inactive sellers. Sellers for whom this is applicable will be notified 30 days prior to any action taken by GOAT and will have the opportunity to withdraw their consigned items, if desired. Failure to respond or withdraw items in a timely manner may result in such items being transferred to GOAT Group.
</td>
</tr>
</table>
</td>
</tr>
<!-- END INDENTED SECTION 2 -->
<!-- SPACER -->
<tr>
<td class="sp_h_20" style="padding: 10px 0px" width="100%">
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</tr>
<tr>
<td align="center" class="bg_white dm_bg_white body_copy" style="font-family: Plain, PlainRegular, Helvetica, Arial; font-style: normal; font-weight: normal; font-size: 18px; line-height: 18px; letter-spacing: -0.01em; text-align: left; color: #000000;" valign="middle" width="100%">
For more information, please refer to our
<a style="color: #000000; text-decoration: underline;">
Selling with GOAT Policy
</a>
. We encourage you to review the document in its entirety.
<br/>
<br/>
By continuing to use GOAT, you agree to the aforementioned policy updates.
<br/>
<br/>
Thank you.
<br/>
<br/>
GOAT
</td>
</tr>
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CONTACT GOAT SUPPORT
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P.O. Box 91258, Los Angeles, CA 90009-1258
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1 year, 5 months ago - no-reply@e.goat.com
Selling with GOAT Policy Updates
We've made updates to our seller policy ...